BETTERHOMES Österreich

Real estate agency

BETTERHOMES Österreich
423 Reviews i
published (99 %)
out of 425 reviews
Contact information
With its hybrid brokerage model combining proprietary technology and local expertise, BETTERHOMES has been a pioneer among real estate agents since 2005 and stands for successful real estate brokerage at fair conditions. In this way, we guarantee...

Contact information

BETTERHOMES Österreich
Wienerbergstraße 7 / D 2.OG
1100 Wien
Austria

Images & Videos

Review from 08/02/2024  
5.00 out of 5
Excellent
Recommendation
Quality
Value
Top competencies

Customer satisfaction

4.70 out of 5
154 Reviews

Professionalism

4.63 out of 5
153 Reviews

Customer loyalty

4.63 out of 5
153 Reviews

423 Reviews on ProvenExpert.com

5.00 out of 5
Excellent
Recommendation
employee: Geringer Bernhard

everything TipTop!
Top communication

lg Dom
Show original
Customer review & rating for:
Betterhomes Real GmbH
08/02/2024D.
BETTERHOMES Österreich Comment from BETTERHOMES Österreich:
Hello Mr. Dom,

Thank you very much for your feedback and the positive response!

We are very pleased to hear that you were satisfied with our communication and that everything was "tip-top" for you. Your satisfaction is our top priority.

With kind regards,
Your BETTERHOMES team
5.00 out of 5
Excellent
Recommendation
employee: Lindner Julien

My advisor Mr. Lidner was great - competent, reliable, informed potential tenants about opportunities and possibilities.
Show original
Customer review & rating for:
Betterhomes Real GmbH
07/02/2024Astrid W.
BETTERHOMES Österreich Comment from BETTERHOMES Österreich:
Dear Ms. Walde,

Thank you very much for your kind words and the positive assessment of the support provided by Mr. Lindner.

We are extremely pleased to hear that you were satisfied with Mr. Lindner's competence, reliability and commitment. The satisfaction of our customers is very important to us and it is great to hear that Mr. Lindner was able to meet your expectations.

Yours sincerely,
Your BETTERHOMES team
5.00 out of 5
Excellent
Recommendation
employee: Hegemann Jeremias

I was very satisfied with my estate agent. Mr. Hegeman.
Lg Bogensberger Alexander
Show original
Customer review & rating for:
Betterhomes Real GmbH
01/02/2024Alexander B.
BETTERHOMES Österreich Comment from BETTERHOMES Österreich:
Dear Mr. Bogensberger,

Thank you very much for your positive feedback regarding your cooperation with our estate agent, Mr. Hegemann.
We are very pleased to hear that you were satisfied with Mr. Hegemann and the services he provided. Customer satisfaction is very important to us and it is great to hear that Mr. Hegemann was able to meet your expectations.

Yours sincerely,
Your BETTERHOMES team
5.00 out of 5
Excellent
Recommendation
Very quick results, good selection of tenants, very well adapted to my needs. Mr. Vuckovic is extremely friendly, ambitious and really efficient.
Show original
Customer review & rating for:
Betterhomes Real GmbH
25/01/2024Henriette P.
BETTERHOMES Österreich Comment from BETTERHOMES Österreich:
Dear Ms. Pabisch,

Thank you very much for your positive review and feedback regarding your experience with our team member, Mr. Vuckovic.
We are extremely pleased to hear that you were satisfied with our services and that Mr. Vuckovic was able to meet your expectations. We place great emphasis on delivering results quickly and efficiently and offering a selection of tenants to suit your needs.
Your recognition of Mr. Vuckovic's friendliness, dedication and expertise is a valuable endorsement of his hard work and commitment to ensuring that you receive the best possible care.

Yours sincerely,
Your BETTERHOMES team
5.00 out of 5
Excellent
Recommendation
employee: Hegemann Jeremias

I was very satisfied with my sales agent Jeremias Hegemann. He was born for this job. I appreciate his discreet, precise and above all honest approach. He always tries to fulfill every wish and solve every problem with a feel for people and the real estate business. I have had the opportunity to get to know several real estate agents in the last 3 years, my assessment; Mr. Hegemann is an exceptional talent!
Show original
Customer review & rating for:
Betterhomes Real GmbH
24/01/2024Thomas H.
BETTERHOMES Österreich Comment from BETTERHOMES Österreich:
Dear Mr. Hawle,

We are extremely pleased to hear that you were satisfied with the service provided by Betterhomes and that Mr. Hegemann was able to convince you as a real estate agent. We are proud to have a team of dedicated professionals who always do their best to meet the needs of our clients.

Your recognition of Mr. Hegemann's sympathy, expertise, discretion and commitment to meeting all requests and addressing any issues is a valuable acknowledgement of his hard work and talent.

Yours sincerely,
Your BETTERHOMES team
4.00 out of 5
Good
Recommendation
employee: Hegemann Jeremias

Above all, our estate agent from Betterhomes Jeremias Hegemann was very helpful and always available!
Show original
Customer review & rating for:
Betterhomes Real GmbH
04/01/2024Anonymously
BETTERHOMES Österreich Comment from BETTERHOMES Österreich:
Dear Madam
Dear Sir,

Thank you very much for your positive review and your positive feedback on the cooperation with Mr. Hegemann.
We will gladly inform Mr. Hegemann about the evaluation.

Best regards,
Your BETTERHOMES team
4.00 out of 5
Good
Recommendation
employee: Schönleitner Elisabeth

Very competent performance
Show original
Customer review & rating for:
Betterhomes Real GmbH
05/12/2023R.
BETTERHOMES Österreich Comment from BETTERHOMES Österreich:
Dear customer,

Thank you for your feedback regarding Ms. Schönleitner. We are pleased to hear that you found our performance to be very competent.

Yours sincerely,
Your BETTERHOMES team
4.67 out of 5
Excellent
Recommendation
employee: Schönleitner Elisabeth

The company is not decisive, the person is! In my case, that was Ms. Schönleitner. Friendly, competent, professional. I can recommend her at any time.
Show original
Customer review & rating for:
Betterhomes Real GmbH
28/11/2023Alexander B.
BETTERHOMES Österreich Comment from BETTERHOMES Österreich:
Dear Mr. Barti,

Thank you very much for your impressive review! We are very pleased that you had such a positive experience with our employee, Ms. Schönleitner.

We firmly believe that a personal relationship and a dedicated person are crucial for an excellent customer experience. It fills us with pride to hear that Ms. Schönleitner lived up to your expectations of friendliness, competence and professionalism.

Thank you for your trust and positive feedback.

With kind regards,
Your BETTERHOMES team
5.00 out of 5
Excellent
Recommendation
employee: Birtalan Tibor

I would like to thank my estate agent, Tibor Birtalan, for his excellent work. He has already successfully rented out my condominium in Laxenburg once. Using the customer portal, I was always able to see directly what was happening when and how, and he also contacted me regularly by phone to discuss all the details. My apartment is currently being sold again by Betterhomes and Tibor Birtalan, and I am also very satisfied here. Ongoing telephone contact with updates, ongoing inquiries from interested parties, advertised everywhere. Top! Thank you very much!
Show original
Customer review & rating for:
Betterhomes Real GmbH
14/11/2023Nina F.
BETTERHOMES Österreich Comment from BETTERHOMES Österreich:
Dear Mrs. Friedl,
Thank you very much for your positive review and your trust in our service. We are very pleased that you are satisfied with our estate agent, Tibor Birtalan, and that he has successfully helped you to let your condominium in Laxenburg. Our customer portal is an important tool to give you a transparent overview of the status of the property. We would also like to thank you once again for another valued order.
Thank you very much for your trust!
Best regards,
Your BETTERHOMES team
5.00 out of 5
Excellent
Recommendation
employee: Hegemann Jeremias

Particularly noteworthy is the incredible commitment of Mr. Jeremias Hegemann: Could also always rely on him, a young man with competence and handshake quality. I can highly recommend him!
Show original
Customer review & rating for:
Betterhomes Real GmbH
23/10/2023Rosemarie K.
BETTERHOMES Österreich Comment from BETTERHOMES Österreich:
Dear Ms. Krauss,

Your words of praise about Mr. Jeremias Hegemann have pleased us very much. His commitment, competence and reliability are remarkable. We appreciate your recommendation and will gladly be at your disposal for future requests.

Many greetings,
Your BETTERHOMES team
5.00 out of 5
Excellent
Recommendation
employee: Birtalan Tibor

I was very satisfied with Mr. Tibor Birtalan. From the first meeting to the handover of keys very reliable, always available and always friendly. I can only recommend.

With kind regards Nicole
Show original
Customer review & rating for:
Betterhomes Real GmbH
21/10/2023Anonymously
BETTERHOMES Österreich Comment from BETTERHOMES Österreich:
Dear Ms. Sommer,

thank you very much for your positive feedback about Mr. Birtalan. We are very pleased to hear that you were very satisfied with his service.
Mr. Birtalan's reliability, accessibility and friendliness are qualities we value highly in our team. It is great to know that he met your expectations from the first meeting to the handover of keys.
Thank you again for your trust in our services.

Sincerely yours,
Your BETTERHOMES team
1.00 out of 5
Poor
employee: Akar Yasin

Despite multiple inquiries (both by e-mail and telephone), I was not contacted at all. I would have been interested in buying an apartment.
Show original
Customer review & rating for:
Betterhomes Real GmbH
21/10/2023W.
BETTERHOMES Österreich Comment from BETTERHOMES Österreich:
Dear Customer,

We deeply apologize for the inconvenience you have experienced due to lack of feedback. This is not at all the service we would like to provide to our customers. Your concern is important to us and we will ensure that you are contacted by our team as soon as possible. To do this, we would ask that you contact us directly via our email: info@betterhomes.at. We appreciate your feedback as it helps us to continuously improve our service.

Yours sincerely,
Your BETTERHOMES Team
5.00 out of 5
Excellent
Recommendation
employee: Markovic Danijel

Very friendly, always available, very eager!
Show original
Customer review & rating for:
Betterhomes Real GmbH
09/08/2023Thomas A.
BETTERHOMES Österreich Comment from BETTERHOMES Österreich:
Dear Mr. Aubrunner,

thank you very much for your evaluation. We will be happy to forward it to Mr. Markovic.

Best regards,
Your BETTERHOMES team
4.50 out of 5
Excellent
Recommendation
employee: Binder Daniela

Mrs. Dana Binder is a very competent helpful realtor. She was always friendly and very patient with me. I was very satisfied and would definitely recommend her. Many thanks to her Andrea




e competenth
Show original
Customer review & rating for:
Betterhomes Real GmbH
05/08/2023Richard S.
BETTERHOMES Österreich Comment from BETTERHOMES Österreich:
Dear Andrea,
thank you very much for your kind feedback. We are very pleased to hear that you were satisfied with Ms. Binder's services. Your words of praise about her competence, helpfulness, friendliness and patience are very valuable and motivating.
It is our pleasure to know that your experience with Ms. Binder was so positive and that you would recommend her without hesitation.
Thank you for taking the time to provide us with your feedback. Should you have any further concerns or need assistance in the future, we would be happy to assist you.
Yours sincerely,
Your BETTERHOMES Team
5.00 out of 5
Excellent
Recommendation
employee: Binder Daniela

Our realtor Mrs. Dana Binder is the best I know. Professional, individual, accessible, there for every question immediately. We are very satisfied.
Show original
Customer review & rating for:
Betterhomes Real GmbH
19/07/2023Marmon G.
BETTERHOMES Österreich Comment from BETTERHOMES Österreich:
Dear Ms. Marmon,

we are very pleased that you were completely satisfied with our real estate agent Mrs. Binder. Did you already know that you can also benefit from BETTERHOMES through a recommendation? You can find out more about our referral program at: https://www.betterhomes.at/de/immobilie-anbieten/tippgeber-programm.

Best regards
Your BETTERHOMES team
4.33 out of 5
Good
Recommendation
employee: Gök Sakir

Actually Better Homes itself deserves 5+ stars. However, the processing lawyer has cost me a little more than 6.000,-€ due to her extremely slow way of working. And a lot of time, mails and nerves. Thus the star deduction.

Procedure:
Purchase contract drawn up: Mid-October 2022. date of sale should be: 01.11.2022 Due to legal difficulties with his bank, the buyer needed a court order. Was done by the judge quickly. But then lay unprocessed until January 2023 at the lawyer. Key handover and payment into the escrow account: 15.02.2023. Thus I had to pay for 4 MONTHS(!) all costs for the condominium further, although this was completely vacated since the 3rd week of October and therefore no longer usable. The share of the sale amount due to me - remaining loan and tax office had to be paid - I then received AM 31.05.2023! Again 3,5 MONTHS WAITING TIME! So in total the sale took 7.5 months! As mentioned above, not the fault of Better Homes, I am exceptionally satisfied with this company itself, especially the personal consultant is simply a class of its own! - But working with this lawyer.... never again.

VG Ch. Koizar
Show original
Customer review & rating for:
Betterhomes Real GmbH
01/06/2023Ch. K.
BETTERHOMES Österreich Comment from BETTERHOMES Österreich:
Dear Mr. Koizar,

Thank you for your review and honest feedback. We are sorry to hear that you were inconvenienced and incurred additional costs due to the slow pace of the processing attorney. We understand that this has caused frustration and dissatisfaction.
It is unfortunate that your transaction took so much time and that you had to bear financial burdens as a result.

However, we are pleased to hear that you are satisfied with BETTERHOMES overall and received excellent service from Mr. Gök in particular. We will pass on your feedback to ensure that such problems are avoided in the future.
Thank you for your understanding and patience during the sales process. We take your feedback seriously and will take steps to ensure that our services are constantly improved.

Yours sincerely,
Your BETTERHOMES team
5.00 out of 5
Excellent
Recommendation
employee: Binder Daniela

A big thank you to Mrs. Daniela Binder. Despite the difficult market situation, she always supported us with her friendly and competent manner. The sale and the entire transaction were carried out to our 100% satisfaction. Carina&Melanie
Show original
Customer review & rating for:
Betterhomes Real GmbH
01/06/2023C.
BETTERHOMES Österreich Comment from BETTERHOMES Österreich:
Dear Ms. Czigler,

thank you very much for your positive evaluation and the heartfelt thank you to Mrs. Daniela Binder. We are pleased to hear that you were completely satisfied with her friendly and competent service throughout the sales process, despite the difficult market situation.
We are proud to have an employee like Ms. Binder on our team. Her dedication and expertise are an important contribution to the success of our company. We will pass on your praise to her and ensure that she is informed of your satisfaction.

Thank you for placing your trust in us. Should you have any other real estate needs in the future, we will be happy to serve you again.

Yours sincerely,
Your BETTERHOMES Team
1.00 out of 5
Poor
employee: Gallistl Johann

Unfortunately, I did not have a good experience with the responsible broker from BetterHomes in Linz-Land. I did not feel in good hands. Difficult to reach, did not get back in touch, unreliable. I would definitely have expected something different from a broker. The name is deliberately not mentioned here by me.
Show original
Customer review & rating for:
Betterhomes Real GmbH
11/05/2023Jacqueline M.
BETTERHOMES Österreich Comment from BETTERHOMES Österreich:
Dear Ms. Mitterbaur,

we are sorry that you had a bad experience. We have checked the case internally; the responsible broker was on vacation at the time. However, the representation is always prominently indicated on the placed real estate advertisement, which you are welcome to contact in such a case.

We hope you will find your dream property!

Best regards,
Your BETTERHOMES team
5.00 out of 5
Excellent
Recommendation
employee: Fetz Fabian

I'm glad that I was personally supervised by Fabian, therefore also very quickly came to competent, pleasant tenants. Would gladly recommend it to anyone.
Show original
Customer review & rating for:
Betterhomes Real GmbH
01/04/2023Anna H.
BETTERHOMES Österreich Comment from BETTERHOMES Österreich:
Dear Ms. Hutter,

thank you very much for your top rating. We are particularly pleased that you were so satisfied with the performance and speed of Mr. Fetz. Of course, we are always happy about a recommendation! Are you already familiar with our tipster program? You can also benefit directly from attractive tipster commissions. https://www.betterhomes.at/de/immobilie-anbieten/tippgeber-programm

Best regards,
Your BETTERHOMES team
4.50 out of 5
Excellent
Recommendation
Very competent in buying and selling houses.
Strives to get the best price.
Is best informed for the area.
Show original
Customer review & rating for:
Betterhomes Real GmbH
31/03/2023Martin B.
BETTERHOMES Österreich Comment from BETTERHOMES Österreich:
Dear Mr. Barbanek,

thank you very much for your kind words! We are very pleased that you felt professional and well advised - then we have done our job 😊. Did you already know that you can benefit from our tipster program as well? You can find more information at: https://www.betterhomes.at/de/immobilie-anbieten/tippgeber-programm.

Best regards,
Your BETTERHOMES team
Submit a review
Get in touch

Your message to BETTERHOMES Österreich

Please complete the field highlighted in red.
Please complete the field highlighted in red.
Invalid email address
* required fields
Invalid characters. Only numbers and space characters are possible.

I accept the privacy policy.

* All reviews and experiences about BETTERHOMES Österreich are the subjective opinions of those who compose and submit them  |  The profile owner is responsible for the contents of this page  |   Profile active since 25/08/2016  |  Last update: 08/02/2024   |  Report profile

More transparency and security while looking for competent professionals

Authentic customer opinions
Take advantage of other customers' experiences: ProvenExpert's authenticated customer reviews can help you choose the right product or service.
Effective customer feedback
ProvenExpert allows the entire service spectrum of a company (e.g. customer service, consulting) to be reviewed. This way you get a detailed overview of your service quality in all areas.
Independent reviews
ProvenExpert is free, independent, and neutral. Customers make reviews of their own accord — their opinions are not for sale. And the content of reviews cannot be influenced by money or by any other means.

A good reputation is the world's
best form of advertising!

85% of all consumers trust online reviews just as much as they do personal recommendations.

Let ProvenExpert give your business a boost with the best advertising in the world: the opinions of satisfied customers.
Review Guidelines  |  Quality Assurance  |  Privacy Policy  |  Legal Notice  © 2011 - 2024 Expert Systems GmbH