Brinkmann Pflegevermittlung Regionalvertretung Koblenz

Home care, senior care, 24-hour care, elderly care.

Contact information
Brinkmann Pflegevermittlung with its regional agency for Koblenz and the surrounding area specializes in the placement of Eastern European caregivers for care in the home community - also called 24-hour care. These support the seniors in everyday...

Contact information

Brinkmann Pflegevermittlung Regionalvertretung Koblenz
Eduard-Müller-Str. 23
56073 Koblenz
Germany
Directions

Contact person
Markus Rönsch

100% Recommended
5 stars 19
2 stars 0
1 star 0
Excellent (4.75)
Top competencies

Problem comprehension

4.56 out of 5
9 Reviews

Customer satisfaction

4.56 out of 5
9 Reviews

Customer loyalty

4.56 out of 5
9 Reviews

27 Reviews on ProvenExpert.com

4.59 out of 5
Excellent
4.00 out of 5
Good
Recommendation
Within a short time a suitable caregiver was found. The arrival had to be postponed due to an illness on our part. This was also made possible. The arrival and the personal conversation with the consultant from the agency went well. The main problem is the language barrier, although we pay a surcharge for the best possible knowledge of German.
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Customer review & rating for:
Beratungs- und Vermittlungsleistungen
27/09/2023Heidemarie A.
5.00 out of 5
Excellent
Recommendation
One has taken time, well advised, very quickly responded and helped. Thank you very much!
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Customer review & rating for:
Beratungs- und Vermittlungsleistungen
25/08/2023Anonymously
Brinkmann Pflegevermittlung Regionalvertretung Koblenz Comment from Brinkmann Pflegevermittlung Regionalvertretung Koblenz:
thank you very much for the very good rating. We are pleased and thank you for it.
4.50 out of 5
Excellent
Recommendation
A very pleasant and informative tel. preliminary consultation
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Customer review & rating for:
Beratungs- und Vermittlungsleistungen
01/06/2022Anonymously
Brinkmann Pflegevermittlung Regionalvertretung Koblenz Comment from Brinkmann Pflegevermittlung Regionalvertretung Koblenz:
Dear Customer,

thank you very much for taking time for us and thank you for the good review.
5.00 out of 5
Excellent
Recommendation
Very sensitive, open, emphatic, friendly and very important all-round advice. Very serious. Super, keep it up, you feel well taken care of.
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Customer review & rating for:
Beratungs- und Vermittlungsleistungen
22/05/2022Anonymously
Brinkmann Pflegevermittlung Regionalvertretung Koblenz Comment from Brinkmann Pflegevermittlung Regionalvertretung Koblenz:
Dear Customer,

Thank you for taking the time to contact us. We are pleased with your good rating and that you are satisfied with our service.
5.00 out of 5
Excellent
Recommendation
I had a very nice and informative conversation with Ms. Haake.
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Customer review & rating for:
Beratungs- und Vermittlungsleistungen
18/05/2022Anonymously
Brinkmann Pflegevermittlung Regionalvertretung Koblenz Comment from Brinkmann Pflegevermittlung Regionalvertretung Koblenz:
Dear Customer,

Thank you very much for your time. We are pleased that we have been able to help you so far.
4.25 out of 5
Good
Recommendation
I liked the fact that I could contact the operator with questions at any time.
I felt that I was in good hands with Ms. Haake.
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Customer review & rating for:
Beratungs- und Vermittlungsleistungen
17/10/2021Susanne M.
Brinkmann Pflegevermittlung Regionalvertretung Koblenz Comment from Brinkmann Pflegevermittlung Regionalvertretung Koblenz:
Dear Mrs. M.

we are very happy about the good rating and thank you for the very good cooperation.
3.00 out of 5
Average
Recommendation
The caregiver was not what we thought she would be and not worth her money.
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Customer review & rating for:
Beratungs- und Vermittlungsleistungen
28/09/2021Anonymously
Brinkmann Pflegevermittlung Regionalvertretung Koblenz Comment from Brinkmann Pflegevermittlung Regionalvertretung Koblenz:
Dear Customer.

Thank you very much for your time. We are sorry that you were dissatisfied with the caregiver and will continue to work on optimizing our selection in the future.
4.85 out of 5
Excellent
Recommendation
So far, I've been very excited about how quickly they've gotten back to me with a question. Otherwise, we are only at the beginning
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Customer review & rating for:
Beratungs- und Vermittlungsleistungen
04/07/2021Anonymously
Brinkmann Pflegevermittlung Regionalvertretung Koblenz Comment from Brinkmann Pflegevermittlung Regionalvertretung Koblenz:
Dear customer,

Thank you very much for taking the time to contact us. We are pleased that we have been able to help you so far so well.
5.00 out of 5
Excellent
Recommendation
Competent advice in difficult situation. Quick help with the adjustment of caregivers due to a changed care situation. In case of problems, the employees are also available by phone on weekends.
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Customer review & rating for:
Beratungs- und Vermittlungsleistungen
02/02/2021K.
Brinkmann Pflegevermittlung Regionalvertretung Koblenz Comment from Brinkmann Pflegevermittlung Regionalvertretung Koblenz:
Dear Customer,

Thank you very much for taking the time to visit us. We are especially pleased with your good rating.
5.00 out of 5
Excellent
Recommendation
I found the agents who dealt with my request (Mr. Roentsch and Mr. Werner) very friendly and helpful. They dealt with arising problems promptly and efficiently and I couldn't have wished for a more professional service. I can whole-heartedly recommend them to anyone looking for carers for people whose welfare really matters.
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Customer review & rating for:
Beratungs- und Vermittlungsleistungen
19/01/2021Sabine C.
Brinkmann Pflegevermittlung Regionalvertretung Koblenz Comment from Brinkmann Pflegevermittlung Regionalvertretung Koblenz:
Thank you very much for your time and your good raiting
5.00 out of 5
Excellent
Recommendation
Mr. Roensch is extremely helpful, friendly and understanding.
In all his offers he has taken into account the given home situation.
He has a very good judgment and selection of good caregivers.
Thank you Mr. Roensch
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Customer review & rating for:
Beratungs- und Vermittlungsleistungen
07/01/2021Ellen C.
Brinkmann Pflegevermittlung Regionalvertretung Koblenz Comment from Brinkmann Pflegevermittlung Regionalvertretung Koblenz:
Dear Customer,

thank you very much for your nice words and the great review. I was very pleased about that!
4.78 out of 5
Excellent
Recommendation
Brinkmann Pflegevermittlung helped us quickly and competently in a difficult situation and still provided us with a reliable caregiver in such a difficult time now (Corona, just before Christmas).
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Customer review & rating for:
Beratungs- und Vermittlungsleistungen
22/12/2020F.
Brinkmann Pflegevermittlung Regionalvertretung Koblenz Comment from Brinkmann Pflegevermittlung Regionalvertretung Koblenz:
Dear Mrs. S.

thank you very much for taking time for us for this good evaluation. We are very happy about your satisfaction.
3.87 out of 5
Good
Recommendation
On the whole, we are satisfied. A big disadvantage, however, is that the nursing staff all speak very poor German and none of the Brinkmann employees speak Polish. Unfortunately, one does not receive any help when communication problems arise.
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Customer review & rating for:
Beratungs- und Vermittlungsleistungen
21/09/2020Anonymously
Brinkmann Pflegevermittlung Regionalvertretung Koblenz Comment from Brinkmann Pflegevermittlung Regionalvertretung Koblenz:
Dear Customer,

Thank you very much for your evaluation. We would like to talk to you about the problem that arose. Please do not hesitate to contact us.
5.00 out of 5
Excellent
Recommendation
Good advice, very sensitive, our wishes regarding care and nursing staff were taken and implemented with a lot of heart and commitment.
Questions or problems were addressed immediately, a phone call was enough.
Keep it up and unrestricted recommendation on my part.
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Customer review & rating for:
Beratungs- und Vermittlungsleistungen
26/08/2020Anonymously
Brinkmann Pflegevermittlung Regionalvertretung Koblenz Comment from Brinkmann Pflegevermittlung Regionalvertretung Koblenz:
Dear customer

We are pleased with the good rating and thank you for the good cooperation.
5.00 out of 5
Excellent
Recommendation
Good personal and telephone support and advice.
The employee who takes care of us is very easy to reach, responds to requests very quickly. They are very committed to fulfilling the wishes of those in need of care and their relatives.
Highly recommended. You are in good hands here.
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Customer review & rating for:
Beratungs- und Vermittlungsleistungen
25/08/2020Herr S.
Brinkmann Pflegevermittlung Regionalvertretung Koblenz Comment from Brinkmann Pflegevermittlung Regionalvertretung Koblenz:
Dear Customer,

Thank you very much for the good review and that you have taken time for us.
3.40 out of 5
Average
Recommendation
Satisfied with the responsiveness.
Not satisfied with the changes so far, since agreements were not kept (which was possibly due to Corona conditions and the partners working with Brinkmann).
First placed caregiver was borderline and was not informed enough about the requirements by her agency.
First change announced too short notice, therefore no handover on site, 1 day no care available.
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Customer review & rating for:
Beratungs- und Vermittlungsleistungen
24/08/2020Anonymously
Brinkmann Pflegevermittlung Regionalvertretung Koblenz Comment from Brinkmann Pflegevermittlung Regionalvertretung Koblenz:
Dear Customer,

thank you for your review, we will work on the problems encountered so that an improvement takes place.
4.50 out of 5
Excellent
Recommendation
Rating for:
Beratungs- und Vermittlungsleistungen
02/03/2022Anonymously
Brinkmann Pflegevermittlung Regionalvertretung Koblenz Comment from Brinkmann Pflegevermittlung Regionalvertretung Koblenz:
Dear Customer,

Thank you very much for your time. We are pleased that we have been able to help you so far.
5.00 out of 5
Excellent
Recommendation
Rating for:
Beratungs- und Vermittlungsleistungen
08/06/2021Anonymously
Brinkmann Pflegevermittlung Regionalvertretung Koblenz Comment from Brinkmann Pflegevermittlung Regionalvertretung Koblenz:
Lieber Kunde,

wir freuen und bedanken uns für Ihre gute Bewertung.
5.00 out of 5
Excellent
Recommendation
Rating for:
Beratungs- und Vermittlungsleistungen
08/06/2021Ingetraud M.
Brinkmann Pflegevermittlung Regionalvertretung Koblenz Comment from Brinkmann Pflegevermittlung Regionalvertretung Koblenz:
Liebe Kundin,

wir freuen uns über Ihre sehr gute Bewertung und Ihre zusanmmenarbeit.
5.00 out of 5
Excellent
Recommendation
Rating for:
Beratungs- und Vermittlungsleistungen
31/03/2021Anonymously
Brinkmann Pflegevermittlung Regionalvertretung Koblenz Comment from Brinkmann Pflegevermittlung Regionalvertretung Koblenz:
vielen Dank, dass Sie sich Zeit für uns genommen haben. Wir freuen uns über Ihre gute Bewertung und dass Sie mit unserer Leistung zufrieden sind.
1 Review from
1 other source
1.00 out of 5
Poor
1.00 out of 5
Poor
1 review on Google
 
11/02/2024

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All reviews and experiences about Brinkmann Pflegevermittlung Regionalvertretung Koblenz are the subjective opinions of those who compose and submit them  |  The profile owner is responsible for the contents of this page  |   Profile active since 28/07/2020  |  Last update: 16/06/2024   |  Report profile

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