Elbe-Akustik

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Your experience & review for: Elbe-Akustik Horst
Quality
 
Elbe-Akustik ...
... offers a professional service.
 
... provides custom-tailored solutions.
 
Overall, I am happy with the results.
 
The results fulfil all my requirements.
 
The services provided have resulted in long-term positive outcomes.
 
I would use the services of Elbe-Akustik again.
 
Value
 
Elbe-Akustik ...
... reliably fulfils what has been agreed upon in consultations.
 
... keeps agreed-upon appointments.
 
... works within the agreed-upon budget.
 
... enables me to cut costs without compromising performance.
 
... recognises, deals with, and informs me of potential problems.
 
... is motivated and goal-oriented.
 
... provides personalised support.
 
... provides services above and beyond what is expected.
 
Services
 
Elbe-Akustik ...
... offers a comprehensive and up-to-date service.
 
... is competent and experienced.
 
... takes all relevant conditions (e.g. industry standards) into account.
 
... is reliable, reputable and friendly.
 
... acts appreciative and attentive.
 
... operates independently (e.g. with regard to suppliers).
 
Implementation
 
Elbe-Akustik ...
... fulfils services within the expected time period.
 
... uses time and materials effectively.
 
... realises services in a structured and efficient manner.
 
... attends to requests with the utmost diligence.
 
... outlines individual actions adequately.
 
... monitors customer satisfaction during the process.
 
... is available for consultations and enquiries.
 
... is flexible to possible changes.
 
Consulting
 
Elbe-Akustik ...
... understands the customer's concerns and expectations.
 
... assesses all customer requirements and clarifies any contradictions.
 
... responds to individual requests and needs.
 
... comprehensively analyses the starting situation and possible actions.
 
... provides helpful information and recommended action.
 
... provides time for consideration and freedom to choose between alternative options.
 
... is clear in terms of communication.
 
Customer service
 
Elbe-Akustik ...
...responds to queries promptly.
 
... remains approachable after the service has been completed.
 
... also offer appointments outside of normal business hours.
 
Business hours are convenient.
 
Waiting times for appointments are reasonable.
 
The location is easily accessed via public transport.
 
There are sufficient parking facilities available.
 
Business premises and the entrance are barrier-free.
 
What do you think of the price to performance ratio?
 
Would you recommend Elbe-Akustik?
Your personal experience
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