What ProvenExpert can do for you

Ask for the review while the customer is still in front of you

The email you send two days later arrives too late. With the NFC device, customers can leave feedback right after their experience.

Place it on your counter. Customers simply tap their phone or scan the code and go straight to your survey. Nothing to download, no sign-up.

• Price
  One-off payment, no subscription. You'll see the current price when you order.
• Size
  14.2 × 12.1 cm, for a counter or table.
• Delivery
  Delivery time is shown when you order.
• Plans
  Works with every ProvenExpert plan.

Capture feedback at exactly the right moment

Many businesses lose reviews every day, not because customers are unhappy, but because they're asked too late.

Review Butler is ProvenExpert's app for iOS and Android. Hand your phone or tablet to customers the moment their experience ends, and they leave their feedback right there.

Use it at reception, at a service desk, at a trade fair or at the end of a webinar. Wherever you deal with people face to face, a review is within reach.

What's included

• Surveys
  Create them right in the app, with templates for your industry, star ratings and email verification.
• Secure mode
  One tap locks the device to the survey. Customers can't open anything else.
• Offline
  Works without a signal and syncs automatically once you're back online.
• Results
  Reviews go straight to your profile, and you see them on ProvenExpert.com right away.

Your active offers, right on your profile

Your profile doesn't just show what people say about you. It also shows what you're selling right now, with prices and terms.

Publish each service with an image, description, price and the details that define it: duration, sessions included, places available. Group them by category, and switch them on or off without deleting them when you stop offering them.

Each offer also collects its own reviews, so anyone looking for a specific service can see how it went for people who already booked it.

Anyone can make up a text. A face, not so much

Your customers can add photos or videos when they leave a review. It all appears on your profile, right next to their comment.

A recognisable place, a face, a voice. It's the first thing hesitant visitors look for, and something a fake review can never show.

Replying to every review no longer eats up your afternoon

Your next customer doesn't just read what people say about you. They check whether you reply, and how. An unanswered complaint counts twice.

Click the generate button and ProvenExpert drafts a reply based on the review. Choose the tone, read what it's written, tweak it and save.

The reply is published under the review, signed by your business, for everyone who comes after.

Nothing gets published on its own. You always review the draft before it's saved.

Your reputation on your website, too

Your profile convinces anyone who finds it. The seal brings that same proof to your website, where customers make their decision.

PRO Seal

Show potential customers your quality by adding the PRO Seal to your website. Display your great reputation at a glance with your rating stars, latest reviews and recommendation rate. Make a great impression from the very first moment!

Inline sits inside your page content and scrolls with it. Floating sticks to the left or right edge and stays on screen as visitors scroll down. Click each button and watch how it behaves as the page scrolls.

Excellence seals

More compact, for when the proof is all you need. Choose a version with stars and rating, one focused on your number of reviews, one with a rotating customer comment, a bar fixed to the bottom of the browser, or the wide format with scores per criterion and your top-rated skills.

All of them are generated in your dashboard. Pick the language and paste them into your website as a code snippet.

Three awards you earn with data, not money

An award only means something when you have to earn it. All three are won by reaching specific levels of reviews, recommendation and rating.

Move the sliders and see which ones you could win. Your dashboard does the same with your real data and shows how many reviews you need to reach the next level.

Once you've earned them, order them online for your website or as physical awards to display at your business. The first shipment is free.

The decision starts before they even reach your website

Your Google result can show stars, an average rating and a review count. That's the difference between just another link and a recommendation.

ProvenExpert gives you the script that makes it happen: it pulls your current rating from your profile and publishes it on your website as a rich snippet in schema.org markup, which is what Google's crawler reads.

Google ultimately decides whether to show the snippet. The script gives it the right data but can't force it to use them.

The review you don't ask for never comes

The problem is never the happy customer. It's remembering to ask.

Build your survey from a template for your industry, with the questions and criteria that make sense for your business. No starting from scratch.

Then send the invitation by email from ProvenExpert, to one customer or a whole list, with your own subject line and text. The reminder is ticked by default and only goes to people who haven't replied.

Prefer not to use email? The same survey has a permanent link and a QR code you can put on an invoice, a receipt or the NFC device.

Twenty scattered reviews don't impress. Together, they do

You have reviews on Google, Facebook, your industry portal and your own website. On their own, none of them is fully convincing.

ProvenExpert imports your reviews from more than 500 platforms and combines them into one profile. You can show that overall rating on your website, on Google and wherever customers choose between you and the competition.

Fifty scattered reviews aren't insight

Reading them one by one won't tell you where you beat the competition, or what keeps coming up in complaints.

The analysis pulls out the topics your customers talk about, classifies each review as positive, neutral or negative, and compares you with your industry average over time.

It also checks every month whether AI search engines recommend you. Each month it runs the same test on seven of them with two questions. The first comes from a customer looking for your industry who doesn't know you, to see whether your business shows up among the recommendations. The second asks about your business by name, to see what they say about you.

You get the results per search engine: whether you appear or not, and whether what they say about your business is positive, neutral or negative.