Using customer feedback to acquire new customers and generate leads.
Why you should be using customer review platforms.
Customer reviews are more trustworthy than advertising, can reach thousands of potential customers, and help drive more sales. All in all, they are an exceptionally effective marketing instrument.
Customer reviews generate trust
85% of consumers trust customer reviews just as much as they trust personal recommendations. 89% even check online reviews to compare them with recommendations from friends.
Customer reviews boost trust in your products, services, and company as a whole.
Reach more potential customers
Thanks to the power of the Internet, online customer reviews are able to reach considerably more potential customers than traditional word-of-mouth marketing — customers who are interested in the types of products or services you offer and who are all already looking to make a purchase.
Customer reviews expand your potential customer base multiple times over.
Customer satisfaction makes the sale
Today, pricing alone isn't enough to bring in new business. Consumers place just as much importance on credibility, transparency, quality, and top-notch customer service. Customer reviews let potential customers know you've got it where it counts.
Customer reviews drive sales by communicating high levels of customer satisfaction.
Why customer ratings?
Find out how you can enhance your reputation, get more new customers, and improve your revenue. You'll find all the details in our product brochure, available as PDF for download.
Why you should be proactive about collecting customer feedback
Customer feedback programs are a great way to keep in touch with your customers, build your online reputation, and boost revenue.
More customer loyalty
Feedback programs are an excellent way to improve customer loyalty. They keep your customers satisfied, provide reminders about your products and services, and promote repeat purchases.
Feedback programs create loyal customers and keep the spotlight on you and your business.
More positive feedback
Dissatisfied customers are much quicker to the punch than satisfied ones when it comes to expressing their opinion. Actively collecting customer feedback lets you bring your satisfied customers into the mix to act as ambassadors for your products and services.
Feedback programs let you leverage the power of satisfied customers to promote your business.
Build your online reputation
Chances are, customers are already out there reviewing your products and services, whether you want them to or not. Leaving your online reputation to chance is a dangerous game, which is why it's so important to play an active role in how potential customers perceive your business.
Feedback programs let you successfully manage your online reputation.
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ProvenExpert gives you control over your customer feedback, combined with the power of privacy protection “Made in Germany“
All reviews in one place
With ProvenExpert, all your incoming customer reviews are combined and aggregated in your profile and rating seal to save you time, provide you with an effective overview, and keep you up to date around the clock.
Monitor your online reputation and display all your reviews — with ProvenExpert.
Your customers. Your feedback.
We want to help you get the most out of your customer feedback. With ProvenExpert, there's no limit on how you can use the reviews you receive, and you can take your feedback with you free of charge should you decide we aren't the right fit for you.
ProvenExpert lets you remain flexible and independent with your customer feedback.
When it comes to your data, you're the one calling the shots. Your customer feedback doesn't go public unless you say so, and incoming reviews can be used exclusively for internal purposes. Plus, all your data is securely stored on German servers.
With ProvenExpert, you've got the power of German data protection on your side and the freedom to manage your data the way you see fit.
Join now for free and get started!
Register now and start collecting customer feedback in under three minutes.