After previous unsuccessful attempts to find out more about occupational disability insurance, including from very nimble suits, I came across the Bierls' website.
It's brilliant that there's a site here that breaks down factual knowledge and expert assessments in a comprehensive but concise way into examples that can be applied by ordinary mortals and presents them in an understandable and comprehensive way. This enabled me to read up and prepare myself intensively in advance.
Even at a distance of 400 km, the highly personalized advice provided by email was straightforward and user-centric, underpinning the positive impression gained from the research. Questions, concerns and wishes were discussed in detail, with detailed information on what can be implemented where and how in the contract.
Unexpected reactions by the company were followed by prompt clarification without any action on my part, with the aim of restoring the intended conditions. This is where the efficient contact channels with the insurers really paid off.
At all times, I was certain that everything was on track, that I understood what was happening, that it was going in the direction I wanted and that I could be sure that the whole thing would work out in the end!
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Best regards
Tobias