I have only had the very best experiences with this company. The customer really is king here. Years ago, I bought 2 IR floor-standing models and a wood-clad model (all as auxiliary heaters). When my main heater broke down recently, I urgently wanted to buy another wood-clad model. The customer service representative, Ms. Suppanz, was not only very friendly as always, but also promised me that the boss, Mr. Beurer, would deliver the heater to me personally, already assembled as I had requested. Shortly afterwards I had the heating system at home - and also received detailed advice from Mr. Beurer. It couldn't have been better. And the IR heat is super pleasant, similar to sitting by the fire. Thank you - and I'd love to use it again! Gigi R., Klagenfurt
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Translation
IG Infrarot is an interest group of infrared manufacturers with the aim of raising awareness of infrared heating in politics and government funding.
https://ig-infrarot.de/studie-igp/