Ilka Waßmann

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Your experience & review for: Übersetzungsdienstleistung
Quality
 
Ilka Waßmann ...
... offers a professional service.
 
... finds creative solutions.
 
Overall, I am happy with the results.
 
The services provided have resulted in long-term positive outcomes.
 
I would use the services of Ilka Waßmann again.
 
Value
 
Ilka Waßmann ...
... reliably fulfils what has been agreed upon in consultations.
 
... keeps agreed-upon appointments.
 
... recognises, deals with, and informs me of potential problems.
 
... provides services above and beyond what is expected.
 
Services
 
Ilka Waßmann ...
... offers a comprehensive and up-to-date service.
 
... is competent and experienced.
 
... takes all relevant conditions (e.g. industry standards) into account.
 
... is reliable, reputable and friendly.
 
... acts appreciative and attentive.
 
... ensures that project discussions remain confidential.
 
Realisation
 
Ilka Waßmann ...
... fulfils services within the expected time period.
 
... uses time and materials effectively.
 
... realises services in a structured and efficient manner.
 
... attends to requests with the utmost diligence.
 
... outlines individual actions adequately.
 
... monitors project progress reliably.
 
... monitors customer satisfaction during the process.
 
... is available for consultations and enquiries.
 
... is flexible to possible changes.
 
Consulting
 
Ilka Waßmann ...
... understands the customer's concerns and expectations.
 
... assesses all customer requirements and clarifies any contradictions.
 
... responds to individual requests and needs.
 
... comprehensively analyses the starting situation and possible actions.
 
... provides helpful information and recommended action.
 
... is clear in terms of communication.
 
Customer service
 
Ilka Waßmann ...
...responds to queries promptly.
 
... remains approachable after the service has been completed.
 
... also offer appointments outside of normal business hours.
 
Business hours are convenient.
 
Waiting times for appointments are reasonable.
 
What do you think of the price to performance ratio?
 
Would you recommend Ilka Waßmann?
Your personal experience
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