The ProvenExpert Quality Seal is awarded to service providers who have received at least 10 customer reviews with a recommendation rate of 90% or higher.
Comment from KLEMMER International Assekuradeur GmbH:
Dear Mrs. / Mr. Leimeister,
Thank you for taking the time to rate us. We are always pleased when we are able to impress you with our service. We would be delighted if you would use our service again in the future!
YOUR KLEMMER Team
We have already concluded our fourth contract. ALWAYS fast with every request and very polite on the phone. The customer really comes first here. THANK YOU
Comment from KLEMMER International Assekuradeur GmbH:
Thank you very much for the positive review! We are very pleased to hear that you had such a good experience. We are particularly pleased that we were able to impress you with our service.
We took out au pair insurance with Klemmer and were very satisfied. Very fast payment when registering a service. Very good service when canceling due to premature au pair change.
The speed at which my claim was reimbursed was impressive. Thank you! A representative did give me an incorrect email address to send my claim though (there were typos in the email address provided), so that took a bit of time to sort out.
From my personal experience whenever I had a question and made a phone call the male staff is usually not so helpful. He kept on saying everything is written on the contract". Yes, everything is written, but I made the call because I wanted to make sure. He made me feel unwelcome and I felt like not calling back anymore which is really bad because I don't feel like staying with your health insurance. I am happy that the reimbursement went through quickly. Thank you.
Comment from KLEMMER International Assekuradeur GmbH:
Sehr geehrter Kunde! Sehr geehrte Kundin!
Schade, dass wir Sie nicht mit unserem Service überzeugen konnten. Gerne würden wir mehr erfahren, damit wir die Dinge besprechen und gegebenenfalls richtig stellen, sowie in Zukunft verbessern können.
Bitte senden Sie uns eine E-Mail an: marketing@klemmer-international.com , damit wir uns mit Ihnen in Verbindung setzen können.
Mit freundlichen Grüßen
Ihr KLEMMER Team
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Profile active since 05/12/2019 | Last update: 24/04/2024
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Thank you for taking the time to rate us. We are always pleased when we are able to impress you with our service. We would be delighted if you would use our service again in the future!
YOUR KLEMMER Team