KLEMMER International Assekuradeur GmbH

Travel insurance

KLEMMER International Assekuradeur GmbH
TOP SERVICE PROVIDER 2024
TOP RECOMMENDATION 2024
4.71 out of 5
Excellent
290 Reviews
Contact information

Contact information

KLEMMER International Assekuradeur GmbH
Am Sägbach 3
83674 Gaißach
Germany
Directions

Contact person
Anna Angermeier

98% Recommended
Excellent (4.70)
Top competencies

Professional demeanour

4.65 out of 5
37 Reviews

Expertise

4.63 out of 5
35 Reviews

Communication

4.62 out of 5
34 Reviews

290 Reviews on ProvenExpert.com

4.71 out of 5
Excellent
5.00 out of 5
Excellent
Recommendation
Fast payment in the event of a claim and uncomplicated processing.
Show original
Customer review & rating for:
Leistungsbearbeitung
27/02/2024Anonymously
KLEMMER International Assekuradeur GmbH Comment from KLEMMER International Assekuradeur GmbH:
Thank you for your very good review!
5.00 out of 5
Excellent
Recommendation
I have contacted them many times, they reply quickly.
I feel confident with this insurance.
Customer review & rating for:
Vertragsabteilung
19/02/2024Mr. H.
KLEMMER International Assekuradeur GmbH Comment from KLEMMER International Assekuradeur GmbH:
vielen Dank für Ihr Feedback! Wir freuen uns, dass Ihnen unser Service gefallen hat.
5.00 out of 5
Excellent
Recommendation
We took out au pair insurance with Klemmer and were very satisfied. Very fast payment when registering a service. Very good service when canceling due to premature au pair change.
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Customer review & rating for:
Vertragsabteilung
19/02/2024M.
KLEMMER International Assekuradeur GmbH Comment from KLEMMER International Assekuradeur GmbH:
Thank you very much for taking the time to rate us! It's great that you were very satisfied with our service!
5.00 out of 5
Excellent
Recommendation
The speed at which my claim was reimbursed was impressive. Thank you! A representative did give me an incorrect email address to send my claim though (there were typos in the email address provided), so that took a bit of time to sort out.
Customer review & rating for:
Leistungsbearbeitung
15/02/2024Anonymously
5.00 out of 5
Excellent
Recommendation
Customer review & rating for:
Vertragsabteilung
15/02/2024Anonymously
5.00 out of 5
Excellent
Recommendation
Fast processing and very good service
Show original
Customer review & rating for:
Leistungsbearbeitung
06/02/2024Anonymously
4.67 out of 5
Excellent
Recommendation
Your response to issues are so timely and excellent
Customer review & rating for:
Vertragsabteilung
05/02/2024Gilbert C.
4.50 out of 5
Excellent
Recommendation
Always quick to reach by phone and always answered very nicely.
Top experience, keep it up!
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Customer review & rating for:
Leistungsbearbeitung
30/01/2024Anonymously
5.00 out of 5
Excellent
Recommendation
Customer review & rating for:
Leistungsbearbeitung
23/01/2024C.
5.00 out of 5
Excellent
Recommendation
The customer service on the phone was always friendly and competent. All requests were always dealt with immediately.
Show original
Customer review & rating for:
Leistungsbearbeitung
14/01/2024Anne H.
5.00 out of 5
Excellent
Recommendation
Replies and reimburstments are super fast and easy
Customer review & rating for:
Leistungsbearbeitung
13/11/2023Anonymously
KLEMMER International Assekuradeur GmbH Comment from KLEMMER International Assekuradeur GmbH:
Thank you for taking the time to rate us. We are pleased that you were very satisfied with our service
2.17 out of 5
Fair
Recommendation
From my personal experience whenever I had a question and made a phone call the male staff is usually not so helpful. He kept on saying everything is written on the contract". Yes, everything is written, but I made the call because I wanted to make sure. He made me feel unwelcome and I felt like not calling back anymore which is really bad because I don't feel like staying with your health insurance. I am happy that the reimbursement went through quickly. Thank you.
Customer review & rating for:
Leistungsbearbeitung
01/11/2023Anonymously
KLEMMER International Assekuradeur GmbH Comment from KLEMMER International Assekuradeur GmbH:
Sehr geehrter Kunde! Sehr geehrte Kundin!
Schade, dass wir Sie nicht mit unserem Service überzeugen konnten. Gerne würden wir mehr erfahren, damit wir die Dinge besprechen und gegebenenfalls richtig stellen, sowie in Zukunft verbessern können.
Bitte senden Sie uns eine E-Mail an: marketing@klemmer-international.com , damit wir uns mit Ihnen in Verbindung setzen können.
Mit freundlichen Grüßen
Ihr KLEMMER Team
4.67 out of 5
Excellent
Recommendation
Also rebooking in case of travel change was no problem
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Customer review & rating for:
Vertragsabteilung
26/10/2023Erwin S.
KLEMMER International Assekuradeur GmbH Comment from KLEMMER International Assekuradeur GmbH:
Dear customer, thank you for your review.
4.50 out of 5
Excellent
Recommendation
I am very satisfied. I can highly recommend KLEMMER good
You can rely on him. Tip-Top
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Customer review & rating for:
Leistungsbearbeitung
15/10/2023Gihad E.
KLEMMER International Assekuradeur GmbH Comment from KLEMMER International Assekuradeur GmbH:
Thank you for your rating. We are pleased if we could convince you with our service. Your KLEMMER Team
5.00 out of 5
Excellent
Recommendation
Incredibly good customer service! Was kindly made aware that I was accidentally (my mistake) double insured and the reversal was so straightforward and the staff very friendly. Very clear recommendation
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Customer review & rating for:
Vertragsabteilung
28/09/2023Verena H.
KLEMMER International Assekuradeur GmbH Comment from KLEMMER International Assekuradeur GmbH:
Dear Mrs. Hang, thank you very much for your very good evaluation. We are pleased that you were satisfied with our service. Your KLEMMER Team
5.00 out of 5
Excellent
Recommendation
Always fast and friendly. Kulanter and very customer-oriented. Thank you very much!
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Customer review & rating for:
Vertragsabteilung
25/09/2023Sebastian M.
KLEMMER International Assekuradeur GmbH Comment from KLEMMER International Assekuradeur GmbH:
Dear Mr. Michel-Waldner, thank you very much for your good rating. We are very pleased that you are satisfied with our service. Your KLEMMER Team
5.00 out of 5
Excellent
Recommendation
Fast and reliable. I should still go for follow-up examinations, but would like to wait with it.
Show original
Customer review & rating for:
Leistungsbearbeitung
10/09/2023Anonymously
KLEMMER International Assekuradeur GmbH Comment from KLEMMER International Assekuradeur GmbH:
Thank you for your very good review.
5.00 out of 5
Excellent
Recommendation
Your services and support are very good.
Thank you
Show original
Customer review & rating for:
Leistungsbearbeitung
09/09/2023A.
KLEMMER International Assekuradeur GmbH Comment from KLEMMER International Assekuradeur GmbH:
Thank you for taking the time to rate us. We are pleased if we could convince you with our service. Your KLEMMER Team
5.00 out of 5
Excellent
Recommendation
Very helpful, always available without problems, less bureaucracy compared to other insurance companies.
Highly recommended
Show original
Customer review & rating for:
Leistungsbearbeitung
30/08/2023Anonymously
5.00 out of 5
Excellent
Recommendation
I personally have only had good experiences with Klemmer International Assekuradeur GmbH.
Therefore, I would definitely recommend this insurance company to others. Many thanks
Show original
Customer review & rating for:
Leistungsbearbeitung
26/08/2023Anonymously
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All reviews and experiences about KLEMMER International Assekuradeur GmbH are the subjective opinions of those who compose and submit them  |  The profile owner is responsible for the contents of this page  |   Profile active since 05/12/2019  |  Last update: 01/03/2024   |  Report profile

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