The ProvenExpert Quality Seal is awarded to service providers who have received at least 10 customer reviews with a recommendation rate of 90% or higher.
We have already concluded our fourth contract. ALWAYS fast with every request and very polite on the phone. The customer really comes first here. THANK YOU
Comment from KLEMMER International Assekuradeur GmbH:
Thank you very much for the positive review! We are very pleased to hear that you had such a good experience. We are particularly pleased that we were able to impress you with our service.
We took out au pair insurance with Klemmer and were very satisfied. Very fast payment when registering a service. Very good service when canceling due to premature au pair change.
The speed at which my claim was reimbursed was impressive. Thank you! A representative did give me an incorrect email address to send my claim though (there were typos in the email address provided), so that took a bit of time to sort out.
From my personal experience whenever I had a question and made a phone call the male staff is usually not so helpful. He kept on saying everything is written on the contract". Yes, everything is written, but I made the call because I wanted to make sure. He made me feel unwelcome and I felt like not calling back anymore which is really bad because I don't feel like staying with your health insurance. I am happy that the reimbursement went through quickly. Thank you.
Comment from KLEMMER International Assekuradeur GmbH:
Sehr geehrter Kunde! Sehr geehrte Kundin!
Schade, dass wir Sie nicht mit unserem Service überzeugen konnten. Gerne würden wir mehr erfahren, damit wir die Dinge besprechen und gegebenenfalls richtig stellen, sowie in Zukunft verbessern können.
Bitte senden Sie uns eine E-Mail an: marketing@klemmer-international.com , damit wir uns mit Ihnen in Verbindung setzen können.
Mit freundlichen Grüßen
Ihr KLEMMER Team
Incredibly good customer service! Was kindly made aware that I was accidentally (my mistake) double insured and the reversal was so straightforward and the staff very friendly. Very clear recommendation
Your message to KLEMMER International Assekuradeur GmbH
All reviews and experiences about KLEMMER International Assekuradeur GmbH are the subjective opinions of those who compose and submit them | The profile owner is responsible for the contents of this page |
Profile active since 12/05/2019 | Last update: 03/11/2024
| Report profile
In order to share a review or your profile you need to publish your profile first, otherwise the link you shared is not accessible to any profile visitor.
Submit a report to ProvenExpert
Quality assurance is the top priority of ProvenExpert's terms of use and evaluation guidelines.
However, should you feel that a review is in violation of our guidelines, you can submit a request to have the review assessed by the ProvenExpert quality assurance team by using the following contact form.
Send email to reviewer
* Required fields
You have already posted this review on . Posting again might create duplication.
Continue?