Kreuzfahrt-Planer

Marita Hansel | Reisebüro Georgsmarienhütte | Cruise Ocean, River, Rail

Kreuzfahrt-Planer
CUSTOMERS' CHOICE 2025
4.84 out of 5
Excellent
279 Reviews
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Welcome to the fascinating world of vacation on the water! We are all about unforgettable adventures on the waves of the world's oceans. The Cruise Planner is more than just a travel agency - we are your personal trailblazers for extraordinary...
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Kreuzfahrt-Planer
Oeseder Straße 79
49124 Georgsmarienhütte
Germany
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Contact person
Kreuzfahrt-Planer VuV GmbH; Kreuzfahrt Reisebüro Marita Hansel

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99% Recommended
5 stars 198
4 stars 26
2 stars 0
1 star 0
Quality
Value
Services
Performance
Consulting
Customer service
Excellent (4.86)
Cost-performance ratio
Good (4.38)
Top competencies

Customer loyalty

4.80 out of 5
44 Reviews

Professionalism

4.89 out of 5
37 Reviews

Expertise

4.85 out of 5
34 Reviews

228 Reviews on ProvenExpert.com

4.84 out of 5
Excellent
5.00 out of 5
Excellent
Recommendation
Good, comprehensible advice
No time pressure
Wants the customer to be satisfied and have a nice relaxing time.
Recommends only what the traveler needs.
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Customer review & rating for:
Feedback zur Beratung und Buchung Deiner/Eurer Kreuzfahrt
12/10/2025Manfred T.
Kreuzfahrt-Planer Comment from Kreuzfahrt-Planer:
Thank you very much for the very good rating :-))) Yes, that is what I expect from good advice.
5.00 out of 5
Excellent
Recommendation
The advice so far has been very good all round
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Customer review & rating for:
Feedback zur Beratung und Buchung Ihrer Kreuzfahrt
11/08/2025Anonymously
Kreuzfahrt-Planer Comment from Kreuzfahrt-Planer:
Thank you very much :-)))
5.00 out of 5
Excellent
Recommendation
I have never been able to reach Ms. Hansel directly and immediately by phone for queries, I have always left a message and waited for a call back. But it comes very quickly! I can understand why she doesn't answer when she's talking to customers.
I can't say much about the appointments outside office hours, only that you can sometimes overrun if you don't have a follow-up appointment with her or you are the last appointment of the evening.

During our canceled cruise and subsequently rescheduled trip, Ms. Hansel also took care of things that were not actually her responsibility.
She was very interested in our experiences after this trip and was also pleased with our feedback.
She will also be a great help and advisor on our next two cruises. She is helping us with aspects of cabin selection that we hadn't even considered. For example: how far away you are from the smoking balcony as a non-smoker, where the sun is on which days of the cruise or at sea, etc....
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Customer review & rating for:
Feedback zur Beratung und Buchung Ihrer Kreuzfahrt
01/08/2025Marion M.
Kreuzfahrt-Planer Comment from Kreuzfahrt-Planer:
Thank you very much for your detailed and appreciative assessment of my work! Unfortunately, there is currently no other solution than the answering machine if the customer who is present in person is to have my full attention.
5.00 out of 5
Excellent
Recommendation
Cruise only with Cruise Planner - we wouldn't think of anything else.
Why - because we book the feel-good factor there free of charge every time 😍
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Customer review & rating for:
Feedback zur Beratung und Buchung Ihrer Kreuzfahrt
24/04/2025Astrid & Peter H.
Kreuzfahrt-Planer Comment from Kreuzfahrt-Planer:
:-))) The feel-good factor sounds great. Thank you very much for the great compliment!
5.00 out of 5
Excellent
Recommendation
Very nice contact. All questions were answered competently, so that we could quickly put together our dream trip!
Gladly again!
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Customer review & rating for:
Feedback zur Beratung und Buchung Ihrer Kreuzfahrt
11/04/2025F.
Kreuzfahrt-Planer Comment from Kreuzfahrt-Planer:
Thank you very much for your very good rating :-)))
5.00 out of 5
Excellent
Recommendation
Wir haben zum wiederholten Mal unsere Kreuzfahrt bei Frau Hansel gebucht. Sie bietet kompetente, persönliche Beratung und guten Service in angenehmer Atmosphäre. Ich empfehle das Reisebüro jedem der vorhat eine Kreuzfahrt zu machen.
Customer review & rating for:
Kurze Buchung - kurzes Feedback
17/03/2025Nicole H.
Kreuzfahrt-Planer Comment from Kreuzfahrt-Planer:
Ganz lieben Dank für die wertschätzende Bewertung :-)))
5.00 out of 5
Excellent
Recommendation
Es war wie immer eine gute fachliche und gleichzeitig sehr angenehme Beratung.
Customer review & rating for:
Feedback zur Beratung und Buchung Ihrer Kreuzfahrt
02/03/2025Burkhard F.
Kreuzfahrt-Planer Comment from Kreuzfahrt-Planer:
Vielen lieben Dank für die tolle Bewertung :-)))
5.00 out of 5
Excellent
Recommendation
Frau Marita Hansel ist eine wirklich sehr engagierte Kreuzfahrt - Planerin! Sie hilft wo Sie kann! Ich finde, Sie macht einen tollen Job!
Dafür ein ganz herzliches Dankeschön!
Customer review & rating for:
Feedback zur Beratung und Buchung Ihrer Kreuzfahrt
01/03/2025Birgit P.
Kreuzfahrt-Planer Comment from Kreuzfahrt-Planer:
Ganz herzlichen Dank für die tolle Bewertung! Es macht mich glücklich, wenn Sie glücklich sind!
5.00 out of 5
Excellent
Recommendation
Meine Erfahrungen waren sehr gut.
Es wurde in allem auf meine Wünsche eingegangen.
Ich freue mich sehr auf meine gebuchte Reisen
Customer review & rating for:
Deine Kreuzfahrt - Feedback zu Beratung/Buchung
01/02/2025Mechthild E.
Kreuzfahrt-Planer Comment from Kreuzfahrt-Planer:
Herzlichen Dank :-))) Ja, auf diese schöne Reise dürfen Sie sich ganz besonders freuen!
5.00 out of 5
Excellent
Recommendation
Sehr gute Beratung, in herzlicher Atmosphäre. Wir haben uns sehr wohl gefühlt und können Kreuzfahrt-Planer uneingeschränkt empfehlen.
Customer review & rating for:
Feedback zur Beratung und Buchung Deiner/Eurer Kreuzfahrt
31/01/2025Reiner und A.
Kreuzfahrt-Planer Comment from Kreuzfahrt-Planer:
Herzlichen Dank für Ihre lobenden Worte :-)))
4.30 out of 5
Good
Recommendation
Es ist meine erste Kreuzfahrt. Wir fühlten uns gut und umfangreich beraten. Nun freuen wir uns auf eine erlebnisreiche Nordlandfahrt und sind gespannt darauf, ob alle unsere Erwartungen erfüllt werden .
Customer review & rating for:
Ihre Kreuzfahrt-Buchung - Feedback zur Beratung
12/01/2025Anonymously
Kreuzfahrt-Planer Comment from Kreuzfahrt-Planer:
Vielen Dank für das Lob. Das wird bestimmt eine tolle Reise!
5.00 out of 5
Excellent
Recommendation
Die Beratung und die Buchung waren schon mal super. Die Kreuzfahrt findet erst später statt. Das Preis-Leistungs-Verhältnis kann man dann erst später beurteilen. 😀
Customer review & rating for:
Ihre Kreuzfahrt-Buchung - Feedback zur Beratung
11/01/2025👑.
Kreuzfahrt-Planer Comment from Kreuzfahrt-Planer:
Herzlichen Dank für Ihre tolle Bewertung :-))) Das stimmt natürlich, dass das Preis-Leistungsverhältnis erst nach der Kreuzfahrt beurteilt werden kann. Ich werde das aus der Umfrage entfernen. Danke für den Hinweis!
4.20 out of 5
Good
Recommendation
Kurzfristige Terminabsprache zu einem ausführlichen Beratungsgespräch
Customer review & rating for:
Ihre Kreuzfahrt-Buchung - Feedback zur Beratung
03/01/2025Anonymously
Kreuzfahrt-Planer Comment from Kreuzfahrt-Planer:
Vielen Dank, dass Sie unsere Beratung mit 5 Sternen ausgezeichnet haben. Vielleicht mögen Sie uns noch mitteilen, was Sie an den anderen Stellen vermisst haben?
5.00 out of 5
Excellent
Recommendation
Mit der guten Beratung und Freundlichkeit
Customer review & rating for:
Ihre Kreuzfahrt-Buchung - Feedback zur Beratung
03/01/2025Anonymously
Kreuzfahrt-Planer Comment from Kreuzfahrt-Planer:
Herzlichen Dank für das Lob :-)))
5.00 out of 5
Excellent
Recommendation
Wir fühlen uns bei Frau Hansel sehr gut aufgehoben.
In sehr netter, gemütlicher Atmosphäre versteht sie es jederzeit unsere Wünsche und Anliegen kompetent und unkompliziert umzusetzen.
Customer review & rating for:
Kurze Buchung - kurzes Feedback
26/11/2024Anonymously
Kreuzfahrt-Planer Comment from Kreuzfahrt-Planer:
Herzlichen Dank für die lobenden Wort :-))) Wir werden auch weiterhin alles dafür tun, damit Sie sich bei uns wohlfühlen!
5.00 out of 5
Excellent
Recommendation
Super Beratung und Empfehlungen für unsere 1. Kreuzfahrt.
Super netter Kontakt.
Customer review & rating for:
Zurück von Deiner Kreuzfahrt - kurzes Feedback
23/11/2024Anonymously
Kreuzfahrt-Planer Comment from Kreuzfahrt-Planer:
Ganz lieben Dank :-))) Wir freuen uns auf viele weitere Kreuzfahrten! ;-)
4.25 out of 5
Good
Recommendation
Preparation and planning of the trip, service and performance during the trip met our expectations. We would book again through Kreuzfaht-Planer. (As a note, shore excursions are booked quickly and can hardly be booked on board)
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Customer review & rating for:
Feedback nach Ihrer Kreuzfahrt
27/10/2024Anonymously
Kreuzfahrt-Planer Comment from Kreuzfahrt-Planer:
Thank you for your rating. We assume that you awarded the stars for quality, performance and execution to the shipping company. If not, please let us know what we can do better as a travel agency.
5.00 out of 5
Excellent
Recommendation
Mrs. Hansel took a lot of time and gave us detailed, competent and friendly advice, taking into account our individual situation and ideas.
We would like to say thank you and will gladly make use of her advice and services again.
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Customer review & rating for:
Ihre Kreuzfahrt-Buchung - Feedback zur Beratung
27/10/2024K.
Kreuzfahrt-Planer Comment from Kreuzfahrt-Planer:
Thank you very much for the praise and the great review. We look forward to the next time!
5.00 out of 5
Excellent
Recommendation
As always, everything went really well 👍.
Show original
Customer review & rating for:
Zurück von Deiner Kreuzfahrt - kurzes Feedback
18/10/2024Anonymously
Kreuzfahrt-Planer Comment from Kreuzfahrt-Planer:
We are very pleased and thank you for the great rating :-)))
5.00 out of 5
Excellent
Recommendation
We were informed about all the possibilities and types of ships. We were also told what we could imagine.
Show original
Customer review & rating for:
Zurück von Deiner Kreuzfahrt - kurzes Feedback
14/10/2024Anonymously
Kreuzfahrt-Planer Comment from Kreuzfahrt-Planer:
Thank you very much :-))) I look forward to hearing whether you are satisfied with my recommendation and will be happy to hear from you when you are back.
51 Reviews from
5 other sources
4.86 out of 5
Excellent
5.00 out of 5
Excellent
2 reviews on Yelp
 
05/03/2023
5.00 out of 5
Excellent
2 reviews on golocal
 
03/05/2021
5.00 out of 5
Excellent
1 review on Facebook
 
23/07/2020
4.84 out of 5
Excellent
23 reviews on Google Maps
 
16/11/2025
4.84 out of 5
Excellent
23 reviews on Google Maps
 
16/11/2025
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All reviews and experiences about Kreuzfahrt-Planer are the subjective opinions of those who compose and submit them  |  The profile owner is responsible for the contents of this page  |   Profile active since 30/04/2021  |  Last update: 06/12/2025   |  Report profile

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