Meine Welt Reisen GmbH

Tour operator

Meine Welt Reisen GmbH
318 Reviews i
published (99%)
out of 321 reviews
Contact information
Meine Welt Reisen is a tour operator from Leipzig. Specializing in adventure travel, Meine Welt Reisen offers hiking tours, trekking trips, animal safaris, summit tours and husky vacations in small groups or individually planned for you. You will...

Contact information

Meine Welt Reisen GmbH
Mendelssohnstraße 4
04109 Leipzig
Germany
Directions

Contact person
Ronny Friedrich

Images & Videos

Review from 15/04/2024  
5.00 out of 5
Excellent
Recommendation
Quality
Services
Performance
Consulting
Top competencies

Goal orientation

4.77 out of 5
48 Reviews

Customer satisfaction

4.68 out of 5
50 Reviews

Customer loyalty

4.71 out of 5
48 Reviews

225 Reviews on ProvenExpert.com

5.00 out of 5
Excellent
Recommendation
The agency selected by MeineWeltReisen on site in Nepal obviously has the ability to select friendly, competent and alert local supervisors (above all the guide - Lakpa Tamang, the porter, the driver, etc.). Not all of the guides we met on our Manaslu trek had the reserved professionalism of the guide in particular.
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Customer review & rating for:
Nepal Reisen
15/04/2024Anonymously
5.00 out of 5
Excellent
Recommendation
Meine Welt Reisen GmbH offers more than just vacations. They give their customers valuable experiences that broaden their horizons and deepen their understanding of the wonders of our world. Their trips are an investment in unforgettable memories and new perspectives. For those who seek adventure off the beaten track and value a responsible and personal approach, Meine Welt Reisen GmbH is the perfect choice.
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Customer review & rating for:
Meine Welt Reisen GmbH
14/04/2024Ralf P.
1.00 out of 5
Poor
Four weeks ago I made an inquiry about the Armenia trip, which sounded interesting in the description. We only wanted to clarify details before booking, e.g. the flight, which was listed in the service catalog as bookable with a fixed price, but to date there has been no contact with Mr. Friedrich. 4 weeks of waiting in vain and constant postponements from the staff in Leipzig.
What a pity, because the trip would have been absolutely suitable in terms of time and the offer. But under these circumstances...
I cannot recommend such a poor and above all unreliable service in any way. Too bad, but Mr. Friedrich seems to have no interest in travel customers.
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Customer review & rating for:
Armenien Reisen
13/04/2024Anonymously
Meine Welt Reisen GmbH Comment from Meine Welt Reisen GmbH:
Dear anonymous reviewer,

Since you wrote to me personally and wrote the message on other portals, I can assign the process.

Thank you in advance for your message and the justified criticism!
I have received and seen your request. Unfortunately, I simply forgot to call you back after my message.

The fact is that booked customers with concerns, questions and other points are given priority and due to the other appointments it is often very tightly timed. In addition, our guests can always book free appointments in the calendar.

You are right that this should not have happened to me anyway, that I do not call back a request. I apologize!

I hope that you have nevertheless found a suitable trip and can explore Armenia with all its beautiful aspects.

Best regards,
Ronny Friedrich
4.61 out of 5
Excellent
Recommendation
A young, innovative tour operator that made you feel at ease from the very first moment. Changes or requests regarding the booking were dealt with immediately and the availability was perfect.
MWR's on-site travel support and the choice of agency were very professional. This resulted in a very harmonious group. Problems were solved immediately and individual wishes were taken into account. Every participant in the group was supported, regardless of whether it was a question of health, language, organizational or personal issues. I would like to thank Dorothea for her support and look forward to possibly seeing her again on the next trip.
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Customer review & rating for:
Kilimanjaro Besteigung
12/04/2024Mirjam A.
1.44 out of 5
Poor
This (outsourced) actually inappropriate quality questionnaire alone shows the whole dilemma: the good sales impression is not maintained in the implementation. The individual support in the sales process is no longer available after the booking.
Examples:
The medical equipment and training of the guide described on request by email had nothing to do with reality. Contrary to the message, the guide did not have an oxygen meter. The rest of the contents of the red first aid bag, which we always carried open, contained less than we would have in our rucksacks for a normal hike; even in Nepal, each of us had more with us.
The equipment list includes a "waterproof" bag (for the wearer). When asked, we were told that Meine-Welt bags were available, but they were not waterproof. On site, there were bags that the porter packed again in waterproof bags. We could have saved ourselves the trouble of buying our own bags and saved the porter having to carry two bags packed inside each other.
The packing list says: Grödel. We bought these and took them with us. Our porter carried extra grödel for us (?).
From the beginning, we had specified that we would book the best lodges (with private bathrooms) for our overnight stays. The statement was, "there are not rooms with bathrooms everywhere at the top". On site, it turned out that we had not always booked the best lodges, especially not in Gokyo. (Gokyo was a real rancid place!) After we had looked for a better lodge on site, other lodges were rebooked - to better ones. Suddenly there were rooms with bathrooms (?) everywhere.
The coordination between Meine-Welt-Deutschland and the local agency is clearly bad/not working. Perhaps the German salespeople should take part in a tour in Nepal themselves at least once a year.
The agency in Nepal made a very good and professional impression. The organization was perfect. (The mistakes of the German vendors were well eradicated).
The guide was very good organizationally; as an explanatory tour guide he left a lot to be desired.
The financial treatment of the cancellation of our third participant due to illness was certainly profit-optimizing for Meine-Welt-Reisen, but it was not correct.
These points are examples.
We were (occasionally) very annoyed.
I/we have no problem if this comment is published on the Meine-Welt-Reisen website. We can also do this ourselves in an even more detailed form.
LG Norbert Jakobs
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Customer review & rating for:
Nepal Reisen
12/04/2024Norbert J.
2.00 out of 5
Fair
My Adventures Kilimanjaro
In the run-up to the trip, the Meine Welt Reisen agency was always available by telephone for questions and information.
In terms of equipment, however, there were shortcomings (e.g. thermos flasks were advertised), but these were not advantageous and unwieldy, as there were only a few short drinking breaks on the daily walk to the mountain. Drinking rucksacks were simply more effective. I found completing the daily route stressful, there was hardly any time to enjoy the scenic highlights.
The enormous amount of tourism and the very poor hygienic conditions made it impossible to avoid falling ill or weakening the body. The tour operator should have pointed this out.
The inexperienced tour guide gave me no sense of security or professionalism, and the way she communicated left a lot to be desired.
If you have no knowledge of English, you should stay away from this trip. This also made it very difficult for me to communicate.
The cohesion and mutual help of our team was invaluable, and many thanks also go to the guides and porters, most of whom didn't even have appropriate footwear and put themselves in danger or risked their health for us every day. Proven, sick or dying porters just because we want to go up this mountain.
Is it worth it?
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Customer review & rating for:
Kilimanjaro Besteigung
12/04/2024Heike S.
5.00 out of 5
Excellent
Recommendation
The husky safari in Finland, organized by Meine Welt Reisen GmbH, was an absolute dream experience. This trip offered far more than just a break from everyday life; it was an immersion in a world full of adventure, natural wonders and incomparable warmth.
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Customer review & rating for:
Husky Reisen Finnland
11/04/2024Nadia P.
5.00 out of 5
Excellent
Recommendation
I can absolutely recommend Meine Welt Reisen. In preparation for the Kilimanjaro tour, Timo and Dorothea in particular gave us great advice. The special tour with Dorothea was a mega experience. The equipment we rented was in top condition. Everything was perfectly organized during the tour. My daughter and I were able to concentrate on hiking. The team did everything else. Dorothea, thank you very much for your commitment. You have really grown on us. Keep up the good work.
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Customer review & rating for:
Kilimanjaro Besteigung
11/04/2024Dirk und M.
4.64 out of 5
Excellent
Recommendation
The food in Finland, both at the safaris and in the restaurant, was always the same for 9 days. There really needs to be some variety.
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Customer review & rating for:
Husky Reisen Finnland
10/04/2024Top Club R.
5.00 out of 5
Excellent
Recommendation
Everything was perfectly organized and we were well looked after. The trip was great fun.
And I can only recommend Meine Welt Reisen to others!
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Customer review & rating for:
Husky Reisen Finnland
10/04/2024Anonymously
5.00 out of 5
Excellent
Recommendation
Ronny has already responded to our needs in the planning and has organized the full week everything on site !!!! Thanks again ...
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Customer review & rating for:
Husky Reisen Finnland
10/04/2024Manfred G.
4.89 out of 5
Excellent
Recommendation
A great, eventful trip lies behind us. It was simply great and worth repeating.
However, there were a few things that got better over the course of our stay.
On the first day, the participants of the upcoming activity were forgotten to be picked up at the accommodation.
Our designated contact person on site was on vacation and we had to find out everything ourselves, but some of the guides were more than happy to help and advise us.
The table reservation for the entire group at mealtimes was only made in part.
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Customer review & rating for:
Meine Welt Reisen GmbH
10/04/2024Reisegruppe aus S.
5.00 out of 5
Excellent
Recommendation
Traveling with Meine Welt Reisen is always excellent - you can leave the travel preparations to the experts at MMR with confidence and complete relaxation and you will not be disappointed. Our Namibia trip was made perfect by the local guide. Not only did he know the answer to every question, he also had an excellent knowledge of the Namibian flora and fauna and always had an amusing joke on his lips. This allowed us to get to know and love the highlights of the country. Simply fantastic! Highly recommended. I'm already looking forward to the next trip... A big thank you to the MMR team!
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Customer review & rating for:
Namibia Reisen
09/04/2024Ulrike T.
5.00 out of 5
Excellent
Recommendation
We felt very well advised and looked after, everything went smoothly and the trip exceeded our expectations.
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Customer review & rating for:
Meine Welt Reisen GmbH
09/04/2024Anonymously
5.00 out of 5
Excellent
Recommendation
The team's expertise and passion are clearly noticeable. Their tour guides and local experts are not only extremely knowledgeable, but also enthusiastically share their knowledge and love of the regions they visit. This expertise contributes significantly to making the trips in-depth and informative.
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Customer review & rating for:
Meine Welt Reisen GmbH
08/04/2024Sigrid M.
5.00 out of 5
Excellent
Recommendation
Our accommodation was a cozy hut that invited us to linger with its traditional charm and warm fire evenings. The simple life away from civilization made us rediscover the true meaning of rest and relaxation. The meals, prepared with local ingredients, reflected Sweden's rich culinary tradition. Each dish was a delight and helped to fill the cold days with warmth and satisfaction. The professionalism and passion of the Meine Welt Reisen GmbH team ensured that our adventures ran smoothly. Their knowledge of the region and the huskies made them indispensable companions. This husky safari in Sweden was much more than a trip; it was an experience that touches the soul and broadens the horizon. I am eternally grateful for the memories and new friendships that were made on this trip. Meine Welt Reisen GmbH has proven once again that they are masters at creating unforgettable adventures. Anyone looking for a profound experience in nature should not miss this trip.
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Customer review & rating for:
Husky Reisen Schweden
06/04/2024L.
5.00 out of 5
Excellent
Recommendation
The advice is excellent - no question remains unanswered. The preparation and execution of the trip is very well organized. You can confidently entrust yourself to the organizer "Meine Welt Reisen GmbH".
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Customer review & rating for:
Namibia Reisen
05/04/2024Brita D.
4.25 out of 5
Good
Recommendation
It was an exhausting trip, but it was really worth it. Our local guide Jaco in particular explained the country and its people and especially the wildlife in detail and provided us with some unforgettable moments
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Customer review & rating for:
Namibia Reisen
04/04/2024Anonymously
5.00 out of 5
Excellent
Recommendation
Very competent, friendly advice. Mr. Knöfel knows what he is talking about. Very customer-oriented advice.
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Customer review & rating for:
Namibia Reisen
04/04/2024Arne Z.
5.00 out of 5
Excellent
Recommendation
One notable aspect is Meine Welt Reisen GmbH's commitment to sustainability and responsible tourism. They are actively committed to protecting the environment and supporting local communities, which makes traveling not only a pleasure but also an ethically enriching experience.
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Customer review & rating for:
Meine Welt Reisen GmbH
03/04/2024Daniel M.
93 Reviews from
2 other sources
3.98 out of 5
Good
4.90 out of 5
Excellent
56 reviews on Google Maps
 
19/04/2024
2.60 out of 5
Average
37 reviews on Trustpilot
 
13/04/2024
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* All reviews and experiences about Meine Welt Reisen GmbH are the subjective opinions of those who compose and submit them  |  The profile owner is responsible for the contents of this page  |   Profile active since 29/05/2020  |  Last update: 21/04/2024   |  Report profile

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