What makes the extraordinarily good cooperation with Mr. Urban above all is that he is available at almost any time or gets back to you as soon as possible and, which is really rare nowadays, takes time to advise well, to support where possible, to look for solutions quickly and competently when there are problems, to stay calm even when it is stressful and that he is always very friendly and polite. One feels well advised with all concerns and always in good hands.
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