Paris, Hotel Terrass - excellent with excellent, helpful and competent staff at the reception (multilingual) - but: you should be able to pre-select the room! Rooms against the courtyard are noisy because of exhaust / air conditioning fans, we have changed from 515 to 304 ie view of street, but also on Eiffel Tower!
The booking via the website was incredibly fast. We received all train tickets and other travel documents within minutes. Everything worked out excellently, even though we booked at very short notice. We did not have to consult with Railtour, as there were no ambiguities.
Our destination Genoa was super beautiful and very versatile: strolling in the old town, hiking over the slopes on the coast to the picturesque fishing villages and strolling along the sea. We were also happy with the hotel. I would do everything again so.
The telephone contact with Zollikofen was very friendly. The Railtour employee was able to advise us well. Among other things, we still had a voucher to redeem. Everything worked out well with the selected hotel.
Our city trip to Paris has been very well organized by Railtour/Frantour. Everything has worked out very well. The customer service was great and could answer and consider all our concerns and questions.
We were very satisfied with our hotel in Venice, Villa Rosa. It is easily accessible from the St. Lucia train station. The staff is very friendly and customer oriented. We would go back to the same hotel next time. The trip by train from Zurich, without changing trains in Milan, was extremely pleasant.
On the outward journey it was a bit chaotic, because in Basel the connecting train to Strasbourg was cancelled, and the tickets are booked only for exactly these trains.
Everything else has worked very well. I would book again so.
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Profile active since 03/09/2019 | Last update: 22/06/2022
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