Rellana

Lovely yarns for favorite projects.

Rellana

TOP SERVICE PROVIDER 2026
TOP RECOMMENDATION 2026
4.76 out of 5
Excellent
1,835 Reviews
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Rellana is the perfect companion for all needlework enthusiasts. Our joy in knitting and crocheting drives us to bring you closer to our favorite hobby. With high-quality yarns and wool that we love and appreciate ourselves, you can design unique...
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Contact information

Rellana
Zum Österreich 9
49179 Ostercappeln
Germany
Directions

Contact person
Karin Reller

Opening hours

Websites

Social Media

99% Recommended
5 stars 1,440
4 stars 270
3 stars 18
1 star 2
Service on offer
Payment
Delivery
Information
Website
Customer service
Excellent (4.79)
Cost-performance ratio
Excellent (4.69)
Top competencies

Reliability

4.89 out of 5
171 Reviews

Customer satisfaction

4.83 out of 5
174 Reviews

Customer loyalty

4.84 out of 5
173 Reviews

1,733 Reviews on ProvenExpert.com

4.77 out of 5
Excellent
5.00 out of 5
Excellent
Recommendation
Very satisfied—especially with the very friendly staff
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Customer review & rating for:
Rellana
18/06/2026Simone k.
Rellana Comment from Rellana:
Thank you very much, Simone K., for your positive feedback! We’re glad to hear that you’re satisfied with our staff. Your recommendation means a lot to us. If you have any suggestions or feedback, please don’t hesitate to let us know. We’re always striving to improve our service!
5.00 out of 5
Excellent
Recommendation
Highly recommended—great selection and very fast delivery. If anything is unclear, customer service will call you back. They’re accommodating when it comes to special requests and discrepancies.
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Customer review & rating for:
Rellana
18/06/2026Anonymously
Rellana Comment from Rellana:
Thank you very much for your positive feedback! We’re glad to hear that you’re satisfied with our wide selection and fast delivery. It’s important to us to be there for our customers whenever they have questions or concerns. We’ll also keep your comments regarding special requests and discrepancies in mind as we continue to improve our service. We appreciate your recommendation and look forward to welcoming you back soon.
5.00 out of 5
Excellent
Recommendation
I am completely satisfied with the product, the delivery, and the service. Everything is always handled quickly and reliably. Thank you very much.
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Customer review & rating for:
Rellana
16/06/2026Anonymously
Rellana Comment from Rellana:
Thank you very much for your positive feedback! We are pleased to hear that you are satisfied with the products, the delivery, and our service. Your satisfaction is important to us and motivates us to continue providing efficient and reliable service. If you have any further suggestions or requests, please do not hesitate to contact us.
4.80 out of 5
Excellent
Recommendation
I was completely satisfied and will definitely order from Rellana again.
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Customer review & rating for:
Rellana
03/06/2026Anonymously
5.00 out of 5
Excellent
Recommendation
Great selection and quality, fast delivery—I'm always happy to shop here
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Customer review & rating for:
Rellana
03/06/2026Anonymously
Rellana Comment from Rellana:
Thank you for your positive feedback! We are pleased to hear that you are satisfied with our selection and quality and appreciate the fast delivery. We look forward to welcoming you back soon.
4.80 out of 5
Excellent
Recommendation
Fast delivery, very nice yarn.
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Customer review & rating for:
Rellana
27/05/2026Anonymously
Rellana Comment from Rellana:
Thank you very much for your feedback! We are pleased to hear that you are satisfied with the fast delivery and the quality of our yarn. Your positive review means a lot to us. If you have any further suggestions or requests, please let us know. We are always striving to improve our service.
5.00 out of 5
Excellent
Recommendation
Great product, very fast shipping. The value for money is totally fine.
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Customer review & rating for:
Rellana
26/05/2026Anonymously
Rellana Comment from Rellana:
Thank you for your positive feedback! We are pleased to hear that you are satisfied with the goods, the fast shipping and the price-performance ratio. Your recommendation means a lot to us. If you have any further suggestions or questions in the future, please do not hesitate to contact us.
5.00 out of 5
Excellent
Recommendation
I really enjoy shopping at Rellana and think everything is perfect—from the quality to the shipping. It doesn't get any better than this!
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Customer review & rating for:
Rellana
26/05/2026Anonymously
Rellana Comment from Rellana:
Thank you for your positive feedback about Rellana! We are pleased to hear that you are satisfied with the quality and shipping. Your praise motivates us to continue to provide excellent service. If you have any suggestions or requests, please do not hesitate to contact us. We look forward to your next order!
4.80 out of 5
Excellent
Recommendation
Everything's great—the sock yarn is really lovely. I've already started knitting a pair of socks; it's wonderful.
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Customer review & rating for:
Rellana
22/05/2026Anonymously
Rellana Comment from Rellana:
Thank you very much for your positive feedback! We are pleased to hear that you like the sock wool and that you have already started knitting. Your recommendation means a lot to us. If you have any further suggestions or requests, please let us know. Have fun knitting!
5.00 out of 5
Excellent
Recommendation
The staff were very friendly and helpful
The quality and price were excellent
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Customer review & rating for:
Rellana
20/05/2026Anneliese M.
Rellana Comment from Rellana:
Thank you for your positive feedback, Anneliese M. We are pleased to hear that you are satisfied with the quality and price and that our team was able to assist you. Your praise inspires us to continue to provide excellent service. We look forward to welcoming you back soon!
5.00 out of 5
Excellent
Recommendation
Very straightforward when you accidentally place a duplicate order—a very simple solution—thank you very much! Friendly customer support!
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Customer review & rating for:
Rellana
19/05/2026S.
Rellana Comment from Rellana:
Thank you, S., for your positive feedback! We are pleased to hear that you were satisfied with our support and that the solution to your duplicate order was straightforward. Your recommendation means a lot to us. If you have any further questions or concerns in the future, please do not hesitate to contact us. We are always at your disposal.
5.00 out of 5
Excellent
Recommendation
I've been a Rellama customer for years and have always been satisfied. The quality is top-notch, the delivery is great, and everything else is fantastic too. Now even my daughter is a regular customer. I'm still very satisfied!!!
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Customer review & rating for:
Rellana
14/05/2026Eveline J.
Rellana Comment from Rellana:
Thank you very much, Eveline J., for your positive feedback! We are delighted to hear that you have been satisfied with our quality and service for years and that your daughter is now one of our regular customers. Your support means a lot to us. If you have any suggestions on how we can continue to offer you the best service, please do not hesitate to contact us. We look forward to continuing to serve you and your family!
5.00 out of 5
Excellent
Recommendation
Some balls of yarn have knots or bits of straw in the thread
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Customer review & rating for:
Rellana
14/05/2026S.
Rellana Comment from Rellana:
Thank you for your feedback, S. We are pleased that you are satisfied with our product overall and have given it a high rating. We appreciate your recommendation and hope you continue to have a positive experience with our products.
5.00 out of 5
Excellent
Recommendation
1. Order. Fast delivery, high-quality material, just as shown on the website. I’d definitely order again.
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Customer review & rating for:
Rellana
13/05/2026Renate S.
Rellana Comment from Rellana:
Thank you very much, Renate S., for your positive feedback! We are pleased to hear that you are satisfied with the fast delivery and the quality of the material. We look forward to welcoming you again!
5.00 out of 5
Excellent
Recommendation
I can't comment on customer service since I haven't had any contact with them. But I assume there won't be any cause for complaint there either. :-)
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Customer review & rating for:
Rellana
13/05/2026Anonymously
Rellana Comment from Rellana:
Thank you for your feedback and positive review. We are pleased to hear that you are satisfied with Rellana Wolle and can be sure that our customer service is also very good. Should the need arise, we will be happy to demonstrate this. We look forward to continuing to supply you in the future.
4.67 out of 5
Excellent
Recommendation
The box was completely destroyed when the package arrived, but luckily everything was there and the yarn was fine. But we’ve come to expect nothing less from DPD—you really shouldn’t send anything with this company.
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Customer review & rating for:
Rellana
11/05/2026Anonymously
Rellana Comment from Rellana:
Thank you very much for your feedback. We are pleased to hear that the contents arrived without any problems and that the wool was in perfect condition. We take your comments about the packaging and the shipping service provider seriously. Your comments are valuable to us as we are always striving to improve our service. We will make sure to make changes in the future to avoid such situations. Thank you for recommending us!
4.20 out of 5
Good
Recommendation
I'm happy with Rellana, especially with the quality, except for the website. It's slow, and the search function leaves a lot to be desired. For example, when you type in the name of a yarn, you're redirected to the patterns.
.
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Customer review & rating for:
Rellana
11/05/2026Sabine B.
Rellana Comment from Rellana:
Thank you very much for your review. We will be moving to a new webshop on June 1st, which is modern, very clear and fast. We are very much looking forward to it.
5.00 out of 5
Excellent
Recommendation
Very nice wool
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Customer review & rating for:
Rellana
07/05/2026Kathrin T.
Rellana Comment from Rellana:
Thank you very much for your positive feedback, Kathrin T.! We are pleased to hear that you like our wool. Your recommendation is very much appreciated. If you need more products or information, please do not hesitate to contact us. Happy knitting!
5.00 out of 5
Excellent
Recommendation
Great wool at a good price, fast delivery.
Show original
Customer review & rating for:
Rellana
06/05/2026Anonymously
Rellana Comment from Rellana:
Thank you for your positive feedback! We are pleased that you are satisfied with the quality of the wool and the fast delivery. Your praise motivates us to continue offering good products and efficient service. We look forward to welcoming you back soon!
5.00 out of 5
Excellent
Recommendation
Everything's great, super fast—thanks a lot!!!
Show original
Customer review & rating for:
Rellana
06/05/2026Anonymously
Rellana Comment from Rellana:
Thank you for your positive feedback! We are pleased to hear that you are satisfied with our service and that everything went quickly. If you have any further suggestions or requests in the future, please let us know. We are always striving to further improve our services.
102 Reviews from
2 other sources
4.56 out of 5
Excellent
4.80 out of 5
Excellent
21 reviews on Facebook
 
23/08/2025
4.50 out of 5
Excellent
81 reviews on Google Maps
 
02/06/2026
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All reviews and experiences about Rellana are the subjective opinions of those who compose and submit them  |  The profile owner is responsible for the contents of this page  |   Profile active since 27/05/2020  |  Last update: 18/06/2026   |  Report profile

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