Sketchus

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Your experience & review for: Sketchus
Payment
 
Preferred payment methods are available.
 
The payment process is simple and transparent.
 
Attractive savings options are available (discounts or sales).
 
Customers are not pushed into purchasing unnecessary extras.
 
The invoice is correct and clear.
 
The terms and conditions are clear.
 
Personal data is kept secure.
 
Delivery
 
Preferred types of delivery are offered.
 
Delivery times are reasonable.
 
Delivery costs are reasonable.
 
The goods were delivered in flawless condition.
 
Delivered goods were packaged and protected.
 
Information regarding current delivery status is available.
 
Website
 
The website, navigation and search function are clear.
 
Important information is easy to find and understand.
 
The website design is professional.
 
Embedded social media elements (e.g. videos) are helpful.
 
Important functions are also available on smartphones.
 
Website loading times are acceptable.
 
Customer service
 
Sketchus ...
... is reachable during normal business hours.
 
... responds to questions in reasonable time.
 
... offers qualified answers and solutions.
 
... is flexible to possible changes.
 
... offers straightforward transaction handling and options for cancellation or refunds.
 
... communicates friendly and attentively.
 
... monitors customer satisfaction.
 
... offers support after purchase.
 
What do you think of the price to performance ratio?
 
Would you recommend Sketchus?
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