Stattreisen Hamburg e.V.

City tours, harbor tour, bike tours, lectures, culinary tours

Stattreisen Hamburg e.V.
1,279 Reviews i
published (99%)
out of 1,286 reviews
Contact information
Stattreisen Hamburg - the name says it all: Instead of (too) traveling, go on a journey of discovery in your own city!
We have been enthusiastically traveling in Hamburg for over 30 years and continue to discover new corners. On foot, by launch or by bike, we are climate-friendly on the road. Our programs reflect the versatility of the city.

Contact information

Stattreisen Hamburg e.V.
Kuhberg 2
20459 Hamburg
Germany
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Contact person
Stattreisen Hamburg e.V.

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Review from 22/04/2024  
5.00 out of 5
Excellent
Recommendation
Quality
Performance
Consulting
Top competencies

Customer loyalty

4.84 out of 5
56 Reviews

Customer satisfaction

4.74 out of 5
57 Reviews

Professionalism

4.80 out of 5
54 Reviews

396 Reviews on ProvenExpert.com

5.00 out of 5
Excellent
Recommendation
We had a fantastic tour of the city! Our guide was outstanding and had a comprehensive and in-depth knowledge of both historical and current issues in the city. We particularly liked the fact that all our requests and questions (especially the back-office organization) were taken into account, which made the experience special for all participants. The tour gave us a little insight into the rich culture and history of Hamburg. We are already looking forward to our next tour. THANK YOU!
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Customer review & rating for:
Stadtrundgang mit Stattreisen Hamburg
22/04/2024BDF AG, S. P.
5.00 out of 5
Excellent
Recommendation
Thank you for the nice and competent tour! We can recommend the event to others!
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Customer review & rating for:
Stadtrundgang mit Stattreisen Hamburg
19/04/2024Anonymously
5.00 out of 5
Excellent
Recommendation
Our English-speaking guide fell ill at short notice, but every effort was made to organize a similar tour for us within our tight time frame. Many thanks for that! Our exchange students were very happy.
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Customer review & rating for:
Stadtrundgang mit Stattreisen Hamburg
17/04/2024Anja M.
4.33 out of 5
Good
Recommendation
I have been booking guided tours with Stattreisen for many years. So far, all the staff have been well trained and have always conveyed the respective topic excellently.
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Customer review & rating for:
Stadtrundgang mit Stattreisen Hamburg
17/04/2024Ingrid T.
4.00 out of 5
Good
Recommendation
Customer review & rating for:
Stadtrundgang mit Stattreisen Hamburg
17/04/2024Wolfgang P.
4.80 out of 5
Excellent
Recommendation
The city tour was super interesting and age-appropriate, we learned lots of new things and the pupils were also allowed to ask questions. All in all, a great offer.
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Customer review & rating for:
Stadtführung mit Stattreisen Hamburg e.V.
16/04/2024Anonymously
5.00 out of 5
Excellent
Recommendation
Ms. Dietz's guided tour of the Harburg inland port and the castle island was very interesting and great fun!
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Customer review & rating for:
Stadtrundgang mit Stattreisen Hamburg
15/04/2024Lena D.
5.00 out of 5
Excellent
Recommendation
Super organization and execution, have been a satisfied customer for years.
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Customer review & rating for:
Stadtrundgang mit Stattreisen Hamburg
15/04/2024Dirk V.
5.00 out of 5
Excellent
Recommendation
Once again we were able to present a great tour with a very nice and competent guide to our Hamburg guests, many thanks for the great advice and support,
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Customer review & rating for:
Stadtrundgang mit Stattreisen Hamburg
15/04/2024Julie S.
5.00 out of 5
Excellent
Recommendation
Very competent city guide, it was wonderful. Any time again
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Customer review & rating for:
Stadtrundgang mit Stattreisen Hamburg
15/04/2024Beate B.
5.00 out of 5
Excellent
Recommendation
Sonja showed and explained a lot to us on our Reeperbahn Quickie Tour. She is a real insider and lives in St. Pauli herself. It was very interesting, my concerns about the Reeperbahn and St. Pauli were completely dispelled. Absolutely recommendable tour. Thanks to Sonja.
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Customer review & rating for:
Stadtführung mit Stattreisen Hamburg e.V.
13/04/2024E.
4.67 out of 5
Excellent
Recommendation
This year we did a children's birthday tour with Stattreisen e.V. for the first time (children aged 11 and under).
The advice and service from Stattreisen e.V. was great, helpful and emphatic. The answers were very prompt and everything was transparent. The guide was also super nice and was able to deal charmingly with the group of girls.

The only thing I would have wished for (as someone who works in this field) would have been a more contemporary and realistic storyline and the inclusion of age-appropriate media elements. The described scenario with young hackers didn't fit quite so realistically as a story with paper letters and purely haptic materials on the go...,. For older children, I would like to see more (believable) digital elements / communication in the design, especially because of the storyline, because even the 11-year-old girls didn't really "buy" the story anymore. But they still enjoyed it. Thank you very much.
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Customer review & rating for:
Stadtrundgang mit Stattreisen Hamburg
08/04/2024E. M.
Stattreisen Hamburg e.V. Comment from Stattreisen Hamburg e.V.:
Dear Ms. Mäschig, thank you very much for your detailed review! We are very pleased that you enjoyed the tour. We will consider your suggestions at our leisure. When designing the tour, it was important to us that every child could actively participate in every activity. Technology always has the disadvantage (if not every child is holding a device) that only one or two children are active and the others are more passive. We can certainly rethink this in the longer term. We wish you all the best and send our best wishes from the Stattreisen Hamburg team
4.40 out of 5
Good
Recommendation
Klaus-Peter was able to respond very well to the children with a lot of humor, the action-oriented approach made the tour exciting and lively.
What was less good was that we were not informed in advance that a ferry trip was not possible. So we had bought the hvv tickets for over €49 for nothing. Trying to get a ferry privately proved to be a disaster (with the 9 children and toddlers) on Holy Saturday - it was totally overcrowded at the pier...
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Customer review & rating for:
Stadtführung mit Stattreisen Hamburg e.V.
01/04/2024Anonymously
Stattreisen Hamburg e.V. Comment from Stattreisen Hamburg e.V.:
Dear private customer, thank you very much for your review! We are very pleased that you enjoyed the tour with Klaus-Peter. Unfortunately, the HADAG ferries are canceled irregularly and without prior notice. In April, the ferry trip was simply canceled without replacement. We are very sorry that we did not inform you about this in advance. Hopefully you were able to use the tickets for your arrival and departure. We will inform our guests better from now on. Best regards from the Stattreisen Hamburg team
4.80 out of 5
Excellent
Recommendation
Competent guide: informative and entertaining event, we enjoyed it very much.
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Customer review & rating for:
Stadtführung mit Stattreisen Hamburg e.V.
24/03/2024Hans-Jürgen H.
5.00 out of 5
Excellent
Recommendation
The city guide was very knowledgeable and was able to answer individual questions.
Not too much and not too little. Super!!!
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Customer review & rating for:
Stadtführung mit Stattreisen Hamburg e.V.
24/03/2024Anonymously
5.00 out of 5
Excellent
Recommendation
Very informative, competently guided and entertaining tour through Hamburg's office buildings. Great value for money and absolutely recommended!!!
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Customer review & rating for:
Stadtführung mit Stattreisen Hamburg e.V.
22/03/2024Anonymously
5.00 out of 5
Excellent
Recommendation
Everything went very smoothly before and during the tour. The rebooking went without a hitch and was completely satisfactory. The advice was more than pleasant and professional, we are very satisfied.
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Customer review & rating for:
Stadtrundgang mit Stattreisen Hamburg
12/03/2024Irena B.
4.33 out of 5
Good
Recommendation
Have been on the road with you several times. Simply great!!!
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Customer review & rating for:
Stadtrundgang mit Stattreisen Hamburg
11/03/2024Christian B.
4.00 out of 5
Good
Sometimes I don't find the advice particularly good. I read through the content beforehand and when I have further questions, they often can't answer them. The implementation is good, although the information I receive from the office is sometimes different (the name is not always included, etc.). I also find the quality good, except that I once had a very unpleasant city guide who I found very misogynistic in his explanations. My mistake: I didn't give any direct feedback afterwards (I was too irritated).
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Customer review & rating for:
Stadtrundgang mit Stattreisen Hamburg
11/03/2024Anonymously
Stattreisen Hamburg e.V. Comment from Stattreisen Hamburg e.V.:
Dear Stattreisen customer! Thank you for taking the time to write this review. We are very sorry that you were not completely satisfied! We would like to use your criticism to improve our processes and quality. Unfortunately, we cannot draw any conclusions based on your information. To our knowledge, we do not have a misogynistic guide in our team - this would be an absolute reason for exclusion. We therefore hope that this was a misunderstanding. You are also welcome to contact us directly if you are dissatisfied. Your anonymity will of course be preserved if you wish. Best regards from the Stattreisen Hamburg team
5.00 out of 5
Excellent
Recommendation
We took part in the guided tour "
Women at the harbor and on St. Pauli". Angela, our guide, knew her way around very well and gave a lively and vivid account with lots of background knowledge. She answered all our questions and was happy to take on board suggestions.
The atmosphere was focused, animated and relaxed for more than two hours. A highly recommended tour in every respect - thank you very much!!!
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Customer review & rating for:
Stadtführung mit Stattreisen Hamburg e.V.
05/03/2024Daniela M.
883 Reviews from
4 other sources
4.53 out of 5
Excellent
4.80 out of 5
Excellent
79 reviews on Google Maps
 
10/04/2024
4.80 out of 5
Excellent
22 reviews on Facebook
 
15/08/2023
4.50 out of 5
Excellent
624 reviews on GetYourGuide
 
17/10/2023
4.50 out of 5
Excellent
158 reviews on TripAdvisor
 
19/10/2023
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* All reviews and experiences about Stattreisen Hamburg e.V. are the subjective opinions of those who compose and submit them  |  The profile owner is responsible for the contents of this page  |   Profile active since 08/03/2022  |  Last update: 22/04/2024   |  Report profile

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