I became aware of TourMade a year ago via social media, when I was looking for a new trolley. I had already considered an electric trolley but the usual premium brands do not offer a correspondingly good price-performance ratio in my view.
So I called Felix from TourMade and after 20 minutes of detailed advice and, in my opinion, perfect service, it was clear to me: It will be the Haicaddy9. I am mega happy and except for one or two small things that could certainly always be better I am completely satisfied. Few bells and whistles, no unnecessary accessories that you have to buy expensive (rather, everything is already included) and overall just a perfect price-performance ratio. I would always go back to TourMade and had to take the service due to my own fault. Here I was also again super accommodating and has exchanged engine and control unit.
Thank you TourMade and anytime again :)