Umi Kasai

Thank you for your time. Your feedback matters to me!

Your experience & review for: Umi Kasai
Quality
 
Umi Kasai ...
... offers a professional service.
 
... enables set goals to be achieved.
 
... provides custom-tailored solutions.
 
... gets optimal results from a given situation.
 
... finds creative solutions.
 
Overall, I am happy with the results.
 
The results fulfil all requirements.
 
The services provided have resulted in long-term positive outcomes.
 
I would use the services of Umi Kasai again.
 
Value
 
Umi Kasai ...
... provides helpful information and action recommendations.
 
... develops and pursues appropriate solutions.
 
... ensures that the project runs smoothly.
 
... fulfils services within the expected time period.
 
... is reliable in keeping to pre-arranged appointments and agreements.
 
... ensures that project discussions remain confidential.
 
... provides personalised support and constructive cooperation.
 
... protects customer interests from third parties.
 
... provides services above and beyond what is expected.
 
Services
 
Umi Kasai ...
... offers a comprehensive and up-to-date service.
 
... is competent and experienced.
 
... takes all relevant conditions (e.g. legal requirements, standards) into account.
 
... is dedicated and focused.
 
... is reliable, reputable and friendly.
 
... acts appreciative and attentive.
 
... encourages me not to postpone making important decisions.
 
... provides clear documentation.
 
... has a wealth of international expertise.
 
Performance
 
Umi Kasai ...
... assesses all client requirements and clarifies any contradictions.
 
... comprehensively analyses the starting situation and possible actions.
 
... recognises, deals with, and informs me of potential problems.
 
... manages project process in a structured manner.
 
... attends to requests with the utmost diligence.
 
... monitors project progress reliably.
 
... monitors customer satisfaction during the project.
 
... is available for consultations and enquiries.
 
... is flexible to possible changes.
 
Consulting
 
Umi Kasai ...
... understands the client's objectives and circumstances.
 
... responds to individual requests and needs.
 
... raises awareness of new perspectives and aspects.
 
... evaluates the course of development realistically (e.g. chances & risks).
 
... makes statements that are supported by verifiable information sources.
 
... is open and clear in terms of communication.
 
... provides clear and verifiable explanations.
 
... can clearly explain complex information.
 
... outlines individual actions adequately.
 
Customer service
 
Umi Kasai ...
...responds to queries promptly.
 
... remains approachable after the service has been completed.
 
... also offer appointments outside of normal business hours.
 
Business hours are convenient.
 
Waiting times for appointments are reasonable.
 
Business premises are suitable.
 
Furnishings are suitable.
 
The location is easily accessed via public transport.
 
There are sufficient parking facilities available.
 
Business premises and the entrance are barrier-free.
 
What do you think of the price to performance ratio?
 
Would you recommend Umi Kasai?
Your personal experience
Please be aware that your feedback may be published on the ProvenExpert profile for Umi Kasai.
Review Guidelines  |  Quality Assurance  |  Privacy Policy  |  Legal Notice  © 2011 - 2020 Expert Systems GmbH