For more than 10 years, we have stood for professional water softening, filtration and refinement. In this way, we want to make our contribution - to your well-being as well as to a sustainable, resource-conserving lifestyle. ...We supply fresh and soft water to private households as well as commercial and industrial enterprises.
The ProvenExpert Quality Seal is awarded to service providers who have received at least 10 customer reviews with a recommendation rate of 90% or higher.
After several years of operation, there are now problems. This can happen, but it must be solved quickly. Unfortunately, however, the problem resolution has been dragging on for a year.
The company is accommodating and does not charge maintenance costs, but necessary material is not delivered, promises are not kept. A great pity.
Now I am considering replacing the system and switching to a competitor.
A maintenance contract was sold and of course also charged only performance for this is not provided
In addition, promises were made during installation that were not kept
Dear Customer,
we are sorry that you are not satisfied with our service. As a matter of principle, we only charge for services once they have been carried out and accepted by the customer.
We would like to get to the bottom of the matter and would ask you to contact us by phone or email. You can reach us at 07303 9290260 or at service@ursprung-wasser.de.
We are confident to find a solution for your problem!
With kind regards, Nadine Feldmann (URSPRUNG KG)
Reasonable price, good and durable equipment, very friendly staff, on time, agreements are kept (today unfortunately also no longer a matter of course).
All reviews and experiences about URSPRUNG KG are the subjective opinions of those who compose and submit them | The profile owner is responsible for the contents of this page |
Profile active since 15/02/2023 | Last update: 31/05/2023
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we are sorry that you are not satisfied with our service. As a matter of principle, we only charge for services once they have been carried out and accepted by the customer.
We would like to get to the bottom of the matter and would ask you to contact us by phone or email. You can reach us at 07303 9290260 or at service@ursprung-wasser.de.
We are confident to find a solution for your problem!
With kind regards, Nadine Feldmann (URSPRUNG KG)