Since Schwenninger became Vivida, my satisfaction with this health insurance company has steadily decreased. What is absolutely unproblematic is the co-payment for yoga courses and osteopathy. Submit it and shortly afterwards the reimbursement is in your account. What I can confirm, however, like other insured persons here, is that you cannot expect any goodwill for services that would make sense and were prescribed by a doctor, but are not included in the benefits catalog. Then you have no chance of getting support.
It's also very annoying that my children, who are both studying, find it so difficult to earn money. Of course you are not allowed to exceed salary limits, but while other insurance companies simply demand that the average monthly salary is not exceeded over the year, Vivida constantly demands monthly salary statements, because they could possibly take a monthly contribution from the student. Even as a working student there are problems, although in this case you are allowed to work more during the semester break. If you call them three times, you get three different answers, but somehow nobody really knows.... fact is that other students don't have these problems with other insurance companies. This is a way of scaring away future high-earning policyholders, because my children will definitely choose a different health insurance fund.
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Satisfied customers are our greatest motivation - so we are particularly pleased to hear your high praise.
We would be delighted to inform the colleague you mentioned, Ms. Simon, about your positive feedback.
Share this good feeling and recommend us to your friends. Simply secure your reward at www.vividabkk.de/Kunden-werben.
We wish you a good week.
Best regards
Your vivida bkk