Whirlpool & Living GmbH

New wellness place for home & garden

Whirlpool & Living GmbH
1,379 Reviews i
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With a lot of heart and soul, experience and know-how, Whirlpool & Living makes your dreams of well-being come true. Treat yourself to rest and relaxation in our selected whirlpools or let our high-quality heat degree saunas conjure up a unique retreat in your bathroom or garden. Whirlpool & Living knows how to do it!
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Whirlpool & Living GmbH
Herbert-Ludwig-Str. 2
28832 Achim
Germany
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Review from 28/11/2023  
4.60 out of 5
Excellent
Recommendation
Quality
Offer
Services
Information
Value
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Top competencies

Atmosphere

4.70 out of 5
241 Reviews

Professionalism

4.61 out of 5
252 Reviews

Customer loyalty

4.58 out of 5
253 Reviews

1,109 Reviews on ProvenExpert.com

4.60 out of 5
Excellent
Recommendation
Good advice. The delivery was made on time. A great product and we enjoy every dip in the pool. Easy to assemble.
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Customer review & rating for:
Whirlpool & Living Umfrage - ab 04.11.2019
28/11/2023Herr W.
4.60 out of 5
Excellent
Recommendation
The customer service is excellent and exceptional. A leaking pool was replaced immediately and now it's the motor's turn. Here, too, processing was fast and unproblematic. Both the technical department and Customer Service respond quickly, friendly and competently.
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Customer review & rating for:
Whirlpool & Living Umfrage - ab 04.11.2019
24/11/2023Herr M.
4.40 out of 5
Good
Recommendation
With the service. And the customer service.
I would recommend it, but only to people who have already left the house with their children. As the pool is very sensitive and requires a lot of maintenance.
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Customer review & rating for:
Whirlpool & Living Umfrage - ab 04.11.2019
24/11/2023Frau G.
5.00 out of 5
Excellent
Recommendation
YouTube videos for explanation and clarification are great. They make it much easier to get started.
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Customer review & rating for:
Whirlpool & Living Umfrage - ab 04.11.2019
23/11/2023Anonymously
5.00 out of 5
Excellent
Recommendation
We are also very satisfied with our 2nd Softhub, this time "Poseidon". Mr. Herzog from the Wandlitz sales office gave us very good, comprehensive advice. The delivery was speedy and in perfect condition. We enjoy it as often as we can😊👍 and are happy to recommend it to others.
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Customer review & rating for:
Whirlpool & Living Umfrage - ab 04.11.2019
23/11/2023Familie S.
4.20 out of 5
Good
Recommendation
Punctual service, professional installation, very good instruction, very attractive whirlpool
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Customer review & rating for:
Whirlpool & Living Umfrage - ab 04.11.2019
15/11/2023Ingo W.
5.00 out of 5
Excellent
Recommendation
Our desired delivery date was met without any problems - we could have had it earlier, but we had to prepare our patio first.
The advice on the purchase, as well as the installation and instruction, were exemplary. The staff are all extremely friendly, always available and help you immediately if you have any questions about water maintenance etc.
We have now enjoyed the pool several times and look forward to many happy years with it.
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Customer review & rating for:
Whirlpool & Living Umfrage - ab 04.11.2019
14/11/2023Anonymously
5.00 out of 5
Excellent
Recommendation
A great pool that can easily be placed in the garden of a terraced house. We haven't regretted our decision for a single day.
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Customer review & rating for:
Whirlpool & Living Umfrage - ab 04.11.2019
06/11/2023Frau K.
3.53 out of 5
Good
Consultation Top ! Quality satisfactory!
Delivery with appointment totally failed. Spedition simply did not appear and the next day without notice the complete pool with complete 5/8 border simply placed on the sidewalk and driven away although no one was home. After consultation with Whirlpool & Living I was told that the upper department will be informed and I get a response. I'm still waiting for it today (5 days later).
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Customer review & rating for:
Whirlpool & Living GmbH
09/10/2023Schäfer A.
Whirlpool & Living GmbH Comment from Whirlpool & Living GmbH:
Hello Mr. Schäfer,

Thank you very much for your evaluation.

First of all, we would like to point out that the performance of the freight forwarder that you rightly complained about is our responsibility as your contractual partner, but we naturally have no direct influence on this. We expressly regret the inconvenience caused by the forwarding company's delivery.

In this context, however, we would like to mention that we have compensated you for your inconvenience by sending you an accessory free of charge as a gesture of goodwill, which by far exceeds the value of the shipment.

We are pleased that you are very satisfied with our advice as well as the product itself."

If you have any questions, please do not hesitate to contact me.

With kind regards

Franziska Sterna
4.80 out of 5
Excellent
Recommendation
We also needed something for our new Wirlpool, we have ordered by phone still Nachbestellt.eine super friendly employee has advised me great and helped.
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Customer review & rating for:
Whirlpool & Living Umfrage - ab 04.11.2019
01/10/2023Familie S.
5.00 out of 5
Excellent
Recommendation
To fulfill our dream of a whirlpool, we went to Wandlitz without obligation. We were advised by Mr. Herzog very friendly and extremely competent. He explained the different models to us in detail, so that we finally decided on a softub. Great customer service!
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Customer review & rating for:
Whirlpool & Living GmbH
19/09/2023Frau K.
5.00 out of 5
Excellent
Recommendation
The advice was very good and also honest, regarding critical questions. Quality is right and so is Joachim Velte's customer service.
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Customer review & rating for:
Whirlpool & Living Umfrage - ab 04.11.2019
17/09/2023Herr F.
4.42 out of 5
Good
Recommendation
Seller does not respond to queries.
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Customer review & rating for:
Whirlpool & Living Umfrage - ab 04.11.2019
17/09/2023Frau R.
4.60 out of 5
Excellent
Recommendation
The whirlpool is a real asset in our lives.
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Customer review & rating for:
Whirlpool & Living Umfrage - ab 04.11.2019
16/09/2023Anonymously
5.00 out of 5
Excellent
Recommendation
Our neighbors have been infected by our Whirpool and have also recently purchased one. For our recommendation, we received a 100 € voucher from Whirpool & Living, which we were allowed to redeem online when purchasing accessories. A great service - we were very positively surprised. Many thanks to Mrs. Feldmann.
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Customer review & rating for:
Whirlpool & Living GmbH
13/09/2023Marius S.
5.00 out of 5
Excellent
Recommendation
Friendly seller, fast delivery, friendly supplier, good description, pool is very quiet. We are satisfied all around.
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Customer review & rating for:
Whirlpool & Living Umfrage - ab 04.11.2019
11/09/2023Frau H.
5.00 out of 5
Excellent
Recommendation
We were already very satisfied with the first consultation 2022 at the Maimarkt and we have therefore also decided to order our whirlpool 2023 there. The purchase process and delivery were flawless. On delivery itself, the packaging was damaged, but the pool itself was undamaged.
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Customer review & rating for:
Whirlpool & Living Umfrage - ab 04.11.2019
10/09/2023Anonymously
4.40 out of 5
Good
Recommendation
Whirlpool is built and we are very satisfied. There were enormous problems with the delivery. Time arrangements were not kept. The delivery arrived very late with us.
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Customer review & rating for:
Whirlpool & Living Umfrage - ab 04.11.2019
08/09/2023Frau K.
5.00 out of 5
Excellent
Recommendation
Very friendly , competent and not intrusive advice. Order processing and delivery were perfect 👌 Even after delivery continued prompt handling of orders as well as service.
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Customer review & rating for:
Whirlpool & Living Umfrage - ab 04.11.2019
04/09/2023Frau S.
5.00 out of 5
Excellent
Recommendation
recreation and relaxation very good
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Customer review & rating for:
Whirlpool & Living Umfrage - ab 04.11.2019
04/09/2023Anonymously
270 Reviews from
7 other sources
4.53 out of 5
Excellent
4.80 out of 5
Excellent
49 reviews on Google
 
24/11/2023
4.80 out of 5
Excellent
9 reviews on Google Maps
 
11/05/2023
4.70 out of 5
Excellent
53 reviews on Google
 
18/11/2023
4.60 out of 5
Excellent
22 reviews on Facebook
 
06/11/2023
4.50 out of 5
Excellent
94 reviews on Google
 
28/10/2023
4.00 out of 5
Good
37 reviews on Facebook
 
18/10/2023
3.70 out of 5
Good
6 reviews on Google
 
10/07/2020
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* All reviews and experiences about Whirlpool & Living GmbH are the subjective opinions of those who compose and submit them  |  The profile owner is responsible for the contents of this page  |   Profile active since 08/03/2019  |  Last update: 02/12/2023   |  Report profile

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