Appleton Greene & Co

We must have implemented something like 12 Appleton Greene programs, they have over 800 programs now, all of which are entirely different. But they all follow the same structure or process and this is what makes the programs so cost-effective. They are easy to measure and fun to implement and the benefits are long-lasting. I absolutely love the way these programs engage everyone and ensure they implement what they learn by using a stakeholder management process. It has saved us an absolute fortune in not having to develop bespoke programs.

The majority of Lawyers and Attorneys, do not have a Litigation Strategy. They have a billing strategy, which tends to result in customers feeling they are being overcharged, even if they are not. We were no different, but if we were going to achieve sustainable growth then, we needed to address this. We wanted to establish a reputation for successful cases, efficient cost-effectiveness, and fair trading. Some legal firms achieve this by offering services on a No-Win-No-Fee basis, which means they can only take on cases they know they can win. We could not do this with our services, but Appleton Greene’s Litigation Strategy program helped us to implement a hybrid litigation model, which worked for us, and for our customers. Once this was in place we could grow with confidence, because we had the procedural foundations in place to build upon.

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The Contract Management program helped us transition into a proactive company rather than a reactive one. The processes were decentralized throughout the Contracts department and were finetuned over a sustainable period of 4 years. At $2.5k/mo this represented great value for money, and I cannot imagine what this would have cost us if we had not done this. Thank you to everyone at Appleton Greene for providing such a great service.

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We needed to transform our accounts department to transition from a cost-cutting culture to a corporate growth culture. We employed a Growth CFO but we wanted to change the culture within the department as well. Appleton Greene’s Financial Transformation program provided us with firm foundations and the support to achieve this. This made it much easier for employees to change their way of thinking in a way that provided them with confidence in what they were doing. The process was structured in such a way that it was just like implementing a new financial software, really well thought out.

Appleton Greene has been a corporate training program provide of ours for many years now. Their programs are always innovative and process-driven, you can always see what you are being asked to buy, and the benefits are always evident. Their secret sauce, however, is the way the programs are meticulously designed, tested, and implemented. This is why they work. Always good value-for-money and the support and assistance are excellent.

I have always enjoyed training and learning something new, but AG’s Sustainable Development program was a real eye-opener. The majority of companies now realize the importance of meeting the requirements of the present without compromising the ability of future generations to meet their needs. But the key is creating and implementing a viable plan that actually achieves this. AG’s Sustainable Development program provided us with the tools to do just that.

There is so much information available to us these days, the trick is knowing what to do with it. Determining what is important and what is not, is a crucial part of remaining sane! Appleton Greene & Co’s Marketing Intelligence program enabled us to see the woods for the trees. A very clear and enlightening program, it provided us with focus and a reliable decision-making process. They were always there when we needed them and interpreted everything for us, making the program easy and fun to engage with. Thanks to everyone on our team.

Appleton Greene’s Succession Planning program helped us to ensure our corporate legacy was in safe hands. Yes, we wanted to exit the business making a profit, but we had built this business up over a period of 40 years and wanted to ensure that our employees and customers experienced a smooth transition and the same level of service experience. We were very pleased with the outcome and Appleton Greene facilitated the entire process for us.

Appleton Greene’s Continuous Improvement program taught us that, for our company to continuously improve, we had to continuously improve as individuals. Our key employees all have and require different skills, which meant we all had to improve personally in different ways. Once we recognized this, we sourced better training and ensured we all put at least 10% of our time into self-development. The result was more intuitive human resources and a more innovative company. The process Appleton Greene provided ensured that this became part of our corporate culture.

Like any business, we want to grow; we want to achieve more market share; we want to succeed. However, achieving growth for growth's sake has proven unsustainable. Rapid growth in the past has led to some uncomfortable consequences:

Overheads spiraling out of control
A lack of analytical decision-making
A breakdown of our management structure
Reduced quality of customer service
Communication problems
Data silos and poorly selected technologies
Focus on short-term gains
Poor hiring decisions and employee retention

Appleton Greene's Growth Strategy program provided us with the strength and depth we needed to move forward with confidence. I particularly liked that the program was implemented over three years, which gave us the support necessary to implement these processes. It gave us the confidence that we were covering all bases. We learned that strategic growth is intentional growth. It results from strategic initiatives rather than organic growth or uncontrollable market forces.

It is like losing weight too quickly and then putting the weight back on again, as opposed to losing weight as part of a carefully planned and healthy diet plan. The growth we achieved with Appleton Greene's Growth Strategy program was carefully planned and more sustainable. I would recommend this program to any business that prides itself on the quality of customer service it provides and never wants to achieve growth at the expense of this.

Stakeholders are more likely to support the project when they believe their requirements are satisfied. However, they can attempt to obstruct your initiative if their demands still need to be addressed. Building strong relationships with stakeholders is one of the keystones of a well-running project.

Through Appleton Greene's stakeholder management program, we were able to:

- Prevent or settle disputes amongst stakeholders.
- Obtain the support and buy-in of essential stakeholders.
- Effectively communicate with stakeholders.
- Control the expectations of those involved.
- Track the involvement of stakeholders during the project.

I enthusiastically endorse this affordable and incredibly engaging program. Every stakeholder was an integral part of the development and implementation of the strategy—a great way to achieve buy-in and commitment.

Five fundamental guiding principles were revealed by the Appleton Greene Procurement Optimisation program, which assisted us in determining the most successful procurement strategies. Each offers a portion of the secret to effective procurement: The chain of procurement flow; Risk management for suppliers; Centralized database of suppliers; Developing a Predictive Analytics Capability; Incorporated into the framework of the collective invention of the company.

The procedure and support from Appleton Greene were first-rate and gave us a framework to ensure we helped with the implementation.

In the next six to twelve months, 82% of supply chain leaders expect issues to increase or stay the same, signaling that disruption and unpredictability have become the standard for the global supply chain. More than 80% of organizations faced substantial troubles in 2022, and supply chain leaders forecast that in 2023, the most vulnerable industries will be food, gas, and computer chips. The major obstacles facing supply chain managers are rising costs, geopolitical unpredictability, a lack of transportation capacity, a lack of crucial parts, and volatility in customer demand.

To address these problems, we signed up for Appleton Greene's Digital Supply Chain program. Through this program, developed stronger supplier relationships and put into practice strategies like relying on suppliers who are located nearby, reducing supplier dependence on a single region, and fortifying ties with current suppliers and customers. This was quite effective for us because it provided us with a fresh viewpoint and the tools to make changes as needed. We felt assured that we were not too introverted as a result.

Investing in Appleton Greene's Digital Supply-Chain program was essential for us to become more agile and resilient. Although 79% of executives intend to spend money on such programs in 2023, there is still work to be done because not all tasks have been converted to digital forms. Digitization is a crucial component to guarantee product availability, enhance customer satisfaction, and lower total supply chain risk.

Appleton Greene’s Innovation Ecosystem program provided us with the tools, expertise and support to put innovation at the heart of our corporate culture.

A live, breathing ecosystem in which one strives to innovate is created by a complex web of interacting links between the resources in the market, much like a biological one. This ecosystem comprises people, consumers, company procedures, and strategies. Product leaders must thoroughly understand the range of products a firm offers and its ecosystems to implement an innovation strategy effectively. The following are the five pillars of product innovation:

- evaluating the effectiveness of the product line
- establishing a network of innovative talent internally
- the requirement for creative methods
- coordinating corporate goals and resources
- the corporate structure

I loved that the program was inspiring, motivational and educational, but I was so impressed the program was used to facilitate implementation. This is the real value proposition.

Appleton Greene's sustainable business strategy program helped us to positively impact our sustainable processes, thereby helping address some of the world's most pressing problems and how they might relate to us.

Some of the global issues that the program helped us to address include:

- Climate change
- Income inequality
- Depletion of natural resources
- Human rights issues
- Fair working conditions
- Pollution
- Racial injustice
- Gender inequality

Appleton Greene's sustainable business strategy program helped our company succeed overall in addition to promoting social and environmental improvement. Spending more money on sustainable business practices increased our company's profitability, which may sound counterintuitive, but studies show that the most sustainable businesses are also the most lucrative ones. This certainly turned out to be the situation with us.

I was surprised that Appleton Greene already had a Machine Learning program. The program is primarily used to help process large amounts of data quickly. These types of AIs are algorithms that appear to "learn" over time.

With the aid of the Appleton Greene Machine Learning program, we can quickly examine the data as it is received and spot trends and abnormalities. Let's say a machine in the production facility operates at a lower rate. In that situation, a machine-learning algorithm can detect it and alert decision-makers that a preventive maintenance crew needs to be sent out.

Their program is constantly being improved through implementation and feedback from hundreds of clients like us, making it cutting-edge.

Appleton Greene’s Diversity and Inclusion (D&I) program proved invaluable to the cultural improvement within our HR department. It is more than policies, processes, or headcounts. We can outpace our competitors by respecting our team member's unique needs, perspectives, and potential. As a result, a diverse and inclusive workplace earns our employees deeper trust and more commitment. It also sends a positive message to our customers.