Auto Levy GmbH

Our advisor, Mr. Manske, was super calm and courteous, as well as competent and honest, so that we quickly found the right car for us. Leasing the car went wonderfully smoothly. We'll be back at the Automeile on Höherweg in Düsseldorf in a heartbeat.

Many thanks to Mr. Ömer Cakilci for the very good and friendly advice and the good purchase transaction. We will gladly recommend the Levy dealership to others 👍
Greetings Olaf and Janet from Fuldatal

It is hardly possible to be more dubious. Instead of providing information, they seem to let customers fall into a trap that leads to the loss of warranty on leased vehicles. It all started with a timely maintenance request for my leased Hyundai. If you google authorized Hyundai workshops, Levy (with a y) in Cologne appears. So I called and explained my request: First maintenance appointment for my leased Hyundai. An oil change was due, I heard after querying the vehicle data. First appointment in Cologne in 8 weeks. Would I also be prepared to drive to Euskirchen? An appointment would be possible here in 5 days. Yesterday I was called and asked to give my chassis number for the parts order. Price approx. 200 EUR. But it could also be cheaper. They would use a cheaper oil. When I arrived in Euskirchen, the service advisor explained to me that they would be happy to carry out the oil change, they just didn't specialize in Hyundai, but in Toyota. I pricked up my ears and asked the right questions. Conclusion: Not an authorized workshop, I was lured to Euskirchen with a short-term appointment promise. The garage almost robbed me of my car warranty. I asked if I still wanted to have the simple oil change done. They would have got the parts specially. Suddenly the mood changed. The service advisor became impertinent and made me look like a fool. I can only warn against Levy. People reading this review should think three times about buying or repairing here. Service is offered here at any price to the detriment of the customer. Please be careful! I wonder what cheap oil they would have put in my vehicle. I don't trust this store. Caution is advised! In the end, three service advisors smiled at me. There was no customer there, which doesn't surprise me.

I would not recommend it to others

We received very good advice from Mr. mujolli. Every question was answered very quickly and competently. .

I was advised by Mr. Moser and can say that he really gave me great advice and I was incredibly satisfied with his advice! The inspection went smoothly and he was able to answer all my questions to my complete satisfaction and was super personable and friendly!

The Dormagen location has a young and phenomenally customer-friendly team. In this day and age, it is outstanding how much friendliness, honesty and fairness is shown to customers here. You are not only given a sense of security, but you are in good and safe hands here. Even after business hours, calls are answered and you receive prompt feedback. Whether buying or selling a vehicle, everything runs smoothly and is absolutely fair and highly courteous. We would particularly like to highlight and praise our customer advisor Mr. Nick Streeck, who impressed us with his professional and customer-oriented support. Thank you very much for this, we will soon be purchasing a new vehicle again and only from AutoLevy.

I bought a car from Autolevi. The transparency did not meet our expectations. The car was handed over in an unacceptable condition, the cleanliness, accordingly, the tires were banged in, the tailgate was not even closed. So the car was not ready to go! no great briefing at handover. Only: When driving out, turn right. Then take a look. As we have now discovered, not even the rear license plate is fixed. We cannot recommend this company!!!!!

As I won't be giving my Yaris Hybrid back to AH Levy, I'm sure I'll see you again for the next service. I would like to say in advance that I was very well looked after by the Levy team, especially by Hafid. Many thanks to him!!!!
Recommendation for all buyers, I'll certainly be back at some point - but for now I've had great service.

We entered the Levy dealership in mid-May and were immediately greeted in a very friendly manner by Mr. Skupin at the entrance. Although we just wanted to get some information, he took his time to answer all our questions. The result was that we bought a Yaris Cross that day. It was all-round excellent advice and information, including a test drive, and there were no unanswered questions. We felt that Mr. Skupin looked after us competently and personally.

I have been a customer of Autohaus Levy on Widdersdorfer Straße in Cologne since 2019 and have always been very satisfied. A big thank you goes to Mr. Aydas for his fast, professional and constant support. No matter what request I had, he always helped me. I got a new car in April and am very happy with it. I feel that I am in good hands at Autohaus Levy and can only recommend it to others. Many thanks for the great support!

I have visited many car dealerships in the last few months, was often ignored or talked down to and had neither a good nor a trusting feeling, but at Autolevy in Neuss and Dormagen I felt that I was in very good hands. Many thanks to the staff. I finally completed the purchase with Mr. Cakilci in Neuss. The right vehicle was immediately available there. I received honest and very friendly advice from Mr. Cakilci, from the first consultation to the handover, everything was handled in a very uncomplicated and trusting manner. I now have a great car that suits me perfectly. Many thanks to the whole Autolevy team in Neuss (Mr. Cakilci) and Dormagen (Mr. Vovchuk). I would love to come back.

The consultation with Mr. Akhtar was very courteous and friendly - I can only recommend it. The receptionist Ms. Gribinichenko also went to great lengths to ensure that everything went smoothly with our registration.
Auto Levy has successfully acquired another customer.

I had an AK fitted to my new CHR today. I am more than satisfied with the result, very clean, professional, very friendly staff.
Always happy to come back!

My RAV4 exceeded all my expectations and I am delighted with my decision. I would recommend Tim Schumann to anyone looking for a new vehicle. His professionalism, dedication and friendliness make him an excellent person to deal with. Thank you for the excellent service and the great car!

I can only recommend Autolevy in Dormagen. I received top advice and first-class service.
Very quick response to get me a new great and safe car. I am very satisfied and many thanks to Patrick Bonack.

I dropped my car off at Toyota Levy on 05/14/2024 due to a broken fuse. Only today on 27.05.24 did they tell me that my car will not be ready until 11.06.2024, although it was originally promised that I could pick it up on 24.05.24. This is the service at Toyota Levy in Frechen. I can recommend this to my customer.

I dropped my car off at Toyota in Frechen on May 14, 2024. At the handover I was told that I could pick up my car the next day in the evening or the day after tomorrow. Yesterday on 22.05 an employee called me and said that my car would be repaired by Friday (24.05) at the latest. I was there in person on Friday to pick up my car, but I was told that unfortunately they couldn't do it today, but they could do it on Saturday. That's how we ended up. Today is Saturday and my car is still in the workshop. I promised my family I would come to Holland at the weekend, but thanks to Toyota Levy in Frechen we are staying at home. Service is a disaster.

So I recently got a jump start from the ADAC because I forgot the light in the car in the evening, the car is running but there are fault messages. Of course Toyota in Düsseldorf Toyota Levy where I had been a customer for a long time, the gentleman on the phone told me that it would of course cost nothing if I came by and they would clear the faults for me. Appointment made. When I arrived at Toyota, the employee told me that it would cost 60 euros and he couldn't do anything. OK, I thought it was a bad cooperation error when communicating with Toyota Levy. Yes, if I'm already here then I'll do it because I don't live nearby and the journey alone costs me 25 km there and back is already something. The staff read out the fault and gave me an invoice for 60 euros, so they didn't do anything but collected the money. Then the gentleman told me to make another appointment and they would do an exact readout test for me and that would cost from 200 euros upwards and I think just for a fault readout with a computer for 200 euros upwards is a lot of money, isn't it? I also asked why they didn't do it straight away, why do I have to make another appointment and waste time again and drive so far back and forth? I'm sorry I said I was here with you last time.

It's been 10 days since my car broke down, every time I call no one answers or they say we'll call you and so far no one has called me and I don't know what the problem is with the car and how long it will take. Very bad service and relatively inadequate treatment.
On the other hand, it's been more than four months since I bought the car and they still haven't given me the replacement switch.