Financing of an investment property: Active, goal-oriented advice and implementation with support as far as possible (quite a few data/forms you have to fill out yourself), without urging or rambling. Quick reactions by phone or email.
Reachable and supportive even after the contract has been signed, and active on their own initiative when necessary.
In the event of a discrepancy on the start of payment (certain specialty of the specific financing contract), he took the "debt" directly on his head and offered to bear the cost of a possible adjustment on his own initiative - even if it did not come to that because of the manageable impact. He didn't talk up the alternative (which was free of charge for him) that was ultimately chosen, or push for it or anything like that, but really left the choice of solution up to him.
I would definitely contact Bastian Schumann again for financing.
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