BauSVBüro Ritter

Building surveyor for damage to buildings-Stuttgart-Schorndorf-Ludwigsburg-Calw

Contact information

Contact information

BauSVBüro Ritter
Römmelgasse 6
73614 Schorndorf
Germany
Directions

Contact person
Stefan Klaus Ritter

Review from 04/19/2024  
1.00 out of 5
Poor
Quality
Value
Services
Realization
Consulting
Top competencies

Professionalism

4.43 out of 5
7 Reviews

Project success

4.43 out of 5
7 Reviews

Customer satisfaction

4.43 out of 5
7 Reviews

27 Reviews on ProvenExpert.com

1.00 out of 5
Poor
Unfortunately, due to the unavailability of the surveyor, the desired house purchase consultation did not take place within three weeks of being commissioned, which is annoying enough. In addition, six months later, Mr. Ritter appears out of nowhere and demands compensation for the failure to provide advice.
Strange business practices coupled with defiant persistence with regard to his unjustified claim. Accordingly, we absolutely cannot recommend him.
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Customer review & rating for:
Bausachverständigenbüro Stefan Klaus Ritter - Baugutachter für Region Stuttgart/Nordschwarzwald
04/19/2024Anonymously
BauSVBüro Ritter Comment from BauSVBüro Ritter:
Dear Mr. and Mrs. S,
I agree 100% with your assessment, provided it is a personal assessment of your request.
First you hire us, then you no longer need our services:
Excerpt:
Dear Mrs. Metzler,
We had arranged a telephone appointment with Mr. Ritter in Waiblingen-Hegnach for 3.11.23 at 9.00 am. I would now like to cancel this appointment, as we no longer have any need for a house purchase consultation.
Thank you very much, nevertheless!
Yours sincerely
....
1. to claim unavailability is inaccurate and grotesque. You received an invitation to an appointment 24 hours after you were commissioned. You neither confirmed nor rejected this invitation in writing, but demonstrably made an appointment verbally with Ms. Metzler and demonstrably revised this appointment in person and no longer required a house purchase consultation.
In soccer, this is called an "OWN GOAL" - and the fact that we only sent you an invoice for €59.90 months later is not a strange business practice; moreover, it is "not a compensation for loss" as you falsely claim here, but a reimbursement of expenses for unnecessary appointments and reservations, as a result of which other customers were unable to obtain the appointment and other expenses (telephone calls, filing...).
And here it is written again, what we had agreed together:
§ 6 Termination
1. if the client terminates the contract before an on-site appointment has been scheduled and carried out for reasons for which the SV is not responsible, a lump-sum fee of € 50.00 plus VAT shall be due as reimbursement of expenses.
As for my so-called defiant perseverance, that is in the nature of things. I am a person who, for professional reasons alone, does not give up when the going gets tough, because I am always 100% committed to my customers and, logically, to my business. In this respect, it should already be clear that my lawyer and the local court will deal with the invoice and valuation(s).
5.00 out of 5
Excellent
Recommendation
Best man in the Stuttgart region!
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Customer review & rating for:
Bausachverständigenbüro Stefan Klaus Ritter - Baugutachter für Region Stuttgart/Nordschwarzwald
04/23/2023Lukas :.
5.00 out of 5
Excellent
Recommendation
Thank you very much for the interview! Sympathetic and very competent contact person who is immediately eager to help.
100% recommendation!
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Customer review & rating for:
Bausachverständigenbüro Stefan Klaus Ritter - Baugutachter für Region Stuttgart/Nordschwarzwald
11/22/2022Tim D.
5.00 out of 5
Excellent
Recommendation
Took more than half an hour on the phone and advised me in detail. Even advised me to first take one or the other measure myself and, if in doubt, to approach him again. I call that very fair and unfortunately no longer commonplace. The price is absolutely within the scope and competitive.
Many thanks
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Customer review & rating for:
Bausachverständigenbüro Stefan Klaus Ritter - Baugutachter für Region Stuttgart/Nordschwarzwald
11/10/2022F. K.
5.00 out of 5
Excellent
Recommendation
I got to know Mr. Ritter as a very experienced, competent man who comes from the field and therefore knows exactly what he is talking about. He advised me very well on balcony renovation. I can therefore only recommend Mr. Ritter
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Customer review & rating for:
Bausachverständigenbüro Stefan Klaus Ritter - Baugutachter für Region Stuttgart/Nordschwarzwald
07/20/2022V.
5.00 out of 5
Excellent
Recommendation
Super company! Super character! Total package TOP!!!
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Customer review & rating for:
Bausachverständigenbüro Stefan Klaus Ritter - Baugutachter für Region Stuttgart/Nordschwarzwald
02/21/2022Schlötterer J.
5.00 out of 5
Excellent
Recommendation
There was always a solution to problems he knew how to solve no matter what trade.
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Customer review & rating for:
Bausachverständigenbüro Stefan Klaus Ritter - Baugutachter für Region Stuttgart/Nordschwarzwald
09/17/2021Anonymously
5.00 out of 5
Excellent
Recommendation
Hello Mr. Ritter,

of course I can't comment in detail, but what I can say based on just one telephone contact: simply top... reliable, competent and empathetic!

Currently, I am still (for over 10 weeks) construction stop because of probably glaring errors. I will certainly contact you soon w / expert opinion.

A dear greeting

Ingrid Bergmann
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Customer review & rating for:
Bausachverständigenbüro Stefan Klaus Ritter - Baugutachter für Region Stuttgart/Nordschwarzwald
09/08/2021Bergmann, I.
5.00 out of 5
Excellent
Recommendation
Super nice contact and absolutely correct appraisal
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Customer review & rating for:
Bausachverständigenbüro Stefan Klaus Ritter - Baugutachter für Region Stuttgart/Nordschwarzwald
04/23/2021Anonymously
5.00 out of 5
Excellent
Recommendation
We have commissioned Mr. Ritter as a building expert for the appraisal of a semi-detached house from the 70s . Mr. Ritter is characterized by an absolutely transparent, reliable and high-quality working method: The contract is comprehensible and the individual service packages are clearly and meticulously presented. The price fully corresponds to the quality. Due to the urgency, the appointment for the appraisal was requested by us at very short notice (only 2 days in advance) and Mr. Ritter took the time for us despite his busy schedule. Also feedback to our e-mails or phone messages was very prompt. Even after 7 p.m. and on weekends, Mr. Ritter was still on duty or available for us. All this is not a matter of course and goes far beyond the commitment that Mr. Ritter would actually have to provide. His extraordinary commitment shows how important and seriously Mr. Ritter takes the customers and the matter. A very big THANK YOU for this!
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Customer review & rating for:
Bausachverständigenbüro Stefan Klaus Ritter - Baugutachter für Region Stuttgart/Nordschwarzwald
04/17/2021Elisabeth S.
BauSVBüro Ritter Comment from BauSVBüro Ritter:
Thank you very much, that makes us very happy.
5.00 out of 5
Excellent
Recommendation
Very satisfied with the advice Thank you
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Customer review & rating for:
Bausachverständigenbüro Stefan Klaus Ritter - Baugutachter für Region Stuttgart/Nordschwarzwald
03/24/2021Bubser K.
5.00 out of 5
Excellent
Recommendation
Short-term appointment, uncomplicated, absolutely fair! Again and again.
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Customer review & rating for:
Bausachverständigenbüro Stefan Klaus Ritter - Baugutachter für Region Stuttgart/Nordschwarzwald
11/27/2020Anonymously
5.00 out of 5
Excellent
Recommendation
Very sound expertise, with his help it was possible to uncover defects inside and outside, which one would not have recognized as a layman. Through his presence, the developer has also immediately agreed to eliminate these revealed defects.
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Customer review & rating for:
Bausachverständigenbüro Stefan Klaus Ritter - Baugutachter für Region Stuttgart/Nordschwarzwald
10/04/2020Anonymously
4.81 out of 5
Excellent
Recommendation
Very competent advice. I would use Mr. Ritter's services again for future issues.
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Customer review & rating for:
Bausachverständigenbüro Stefan Klaus Ritter - Baugutachter für Region Stuttgart/Nordschwarzwald
06/09/2020Björn Z.
5.00 out of 5
Excellent
Recommendation
I was perfectly advised on the subject of building appraisals/house purchase advice. Mr. Ritter took a lot of time with his detailed and professional advice.
Likewise, the initial contact with the secretariat was very pleasant.
Therefore I can recommend the company Ritter in any case. G.K.
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Customer review & rating for:
Bausachverständigenbüro Stefan Klaus Ritter - Baugutachter für Region Stuttgart/Nordschwarzwald
04/18/2020G. K.
5.00 out of 5
Excellent
Recommendation
Mr. Ritter is a very competent and helpful building expert who helped me with my concerns (leak detection, blower door test) in full. He performed the services reliably, quickly and to my complete satisfaction, so that I would hire Mr. Ritter again at any time and always recommend him.
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Customer review & rating for:
Bausachverständigenbüro Stefan Klaus Ritter - Baugutachter für Region Stuttgart/Nordschwarzwald
03/27/2020S. W.
5.00 out of 5
Excellent
Recommendation
profound expertise, a man who understands his craft very well, factual-clear approach, good-sympathetic-sovereign appearance, good knowledge of human nature, he knows how to talk to whom in which situation, where possible also solution-oriented
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Customer review & rating for:
Bausachverständigenbüro Stefan Klaus Ritter - Baugutachter für Region Stuttgart/Nordschwarzwald
12/03/2019Anonymously
5.00 out of 5
Excellent
Recommendation
We were very well advised by Mr. Ritter and can highly recommend him. Very nice contact with sound expertise. What more could you want.
Roe deer
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Customer review & rating for:
Bausachverständigenbüro Stefan Klaus Ritter - Baugutachter für Region Stuttgart/Nordschwarzwald
10/09/2019Alexander R.
5.00 out of 5
Excellent
Recommendation
Mr. Ritter is very competent. He can be reached at any time and is always eager to provide customers with advice and assistance.
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Customer review & rating for:
Bausachverständigenbüro Stefan Klaus Ritter - Baugutachter für Region Stuttgart/Nordschwarzwald
09/04/2019Markus G.
5.00 out of 5
Excellent
Recommendation
Hello Mr. Ritter,

As you can see from the attached memo, the general contractor, the executing company and the supplier of the ETICS follow your expertise and recommendations.

All remediation measures requested by you will be carried out in a timely manner.

Without your investigation and research, the damage would have been repaired but the basic problem with the ETICS would not have been solved. Thus, you have averted later damage , which probably would have occurred only after the warranty and the associated high costs from the owners.

On behalf of all owners, I would like to thank you for your commitment and dedication in this matter. You are a professional who has his own opinion and does not, as in this case, follow the already existing preconceived opinion of other professionals without critical questioning of the facts.

Unfortunately, there are too many companies in the residential construction industry that do not take it so seriously with execution regulations. It is therefore all the more important that there are building experts who protect builders and buyers from construction botches.

Yours sincerely

Joachim
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Customer review & rating for:
Bausachverständigenbüro Stefan Klaus Ritter - Baugutachter für Region Stuttgart/Nordschwarzwald
06/12/2019J.
86 Reviews from
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4.80 out of 5
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* All reviews and experiences about BauSVBüro Ritter are the subjective opinions of those who compose and submit them  |  The profile owner is responsible for the contents of this page  |   Profile active since 12/12/2018  |  Last update: 06/20/2024   |  Report profile

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