bluepartner GmbH

Secretarial service

bluepartner GmbH
4.64 out of 5
Excellent
156 Reviews
Contact information
As an established communications center with many years of experience, we offer you a comprehensive range of customized front and back office solutions. You receive these services individually adapted to your needs, industry and company size and...

Contact information

bluepartner GmbH
Möllendorffstraße 48
10367 Berlin
Germany
Directions

Contact person
Frank Destino

Opening hours

Tuesday 08:00 am-08:00 pm

Websites & Profiles

99% Recommended
5 stars 104
4 stars 33
2 stars 0
1 star 0
Customer service
Excellent (4.77)
Cost-performance ratio
Good (4.33)
Top competencies

Customer loyalty

4.86 out of 5
50 Reviews

Professionalism

4.80 out of 5
51 Reviews

Customer satisfaction

4.71 out of 5
51 Reviews

140 Reviews on ProvenExpert.com

4.66 out of 5
Excellent
5.00 out of 5
Excellent
Recommendation
Customer review & rating for:
bluepartner
06/02/2021Anonymously
5.00 out of 5
Excellent
Recommendation
everything is going great so far.
Professional appearance for my demanding customers
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Customer review & rating for:
bluepartner
04/28/2020R Tekin
5.00 out of 5
Excellent
Recommendation
As an individual attorney, I am very satisfied - the service is flexible and competent. I receive consistently positive feedback from my clients.
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Customer review & rating for:
bluepartner
01/28/2020Anonymously
5.00 out of 5
Excellent
Recommendation
We have been using your service for over 10 years - Thank you very much
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Customer review & rating for:
bluepartner
10/22/2019Jan Schubert-Mehrens
4.59 out of 5
Excellent
Recommendation
Mainly good performance, some complaints about waiting times when calling to the callcenter....
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Customer review & rating for:
bluepartner
03/06/2019Anonymously
4.92 out of 5
Excellent
Recommendation
bluepartner GmbH relieves me in my daily work, professionally takes phone calls for me and reliably informs me about them (by mail, so I can access the call notes from anywhere). I can go to out-of-office appointments/seminars/vacations with peace of mind knowing I won't miss a phone call. Client satisfaction increases & new client acquisition is ensured due to the increased accessibility of my office.
Customer service is top notch, staff are very helpful & friendly.
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Customer review & rating for:
bluepartner
02/14/2019Anonymously
5.00 out of 5
Excellent
Recommendation
Currently, the service is best, customers can leave a short message without being coerced for further details and I immediately receive the message by mail, great service, thank you very much
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Customer review & rating for:
bluepartner
02/07/2019Anonymously
5.00 out of 5
Excellent
Recommendation
Am extremely satisfied. My expectations have all been exceeded. Great staff and employees. 5 stars everywhere.
What still concerns me. How are the working conditions of the employees and how is the payment. Because: best work should be reflected in it.
Thank you for the best service so far. Recommend you with pleasure.
Rudolf Hausmann
Managing Director Prisma-Network GmbH
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Customer review & rating for:
bluepartner
10/13/2017Rudolf Hausmann - Prisma-network GmbH
bluepartner GmbH Comment from bluepartner GmbH:
Dear Mr. Hausmann,

thank you very much for your great evaluation. We are very pleased that you are satisfied with us. We would be happy to tell you something about the work at bluepartner: We are convinced that only satisfied employees can provide particularly good customer service. Among other things, we provide our employees with a work-life balance, various offers through our company health management and an attractive fixed salary with additional variable pay. If you have any further questions, please feel free to contact our customer service team on 0800 80 80 765. We look forward to your recommendation!

Best regards

Frank Destino
5.00 out of 5
Excellent
Recommendation
Positive feedback from customers and callers. The bluepartner employees seem very friendly, polite and professional on the phone. No negative feedback so far.
Therefore, bluepartner has already been recommended by us several times with success.
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Customer review & rating for:
bluepartner
10/12/2017AnonymouslyVikings Software GmbH
5.00 out of 5
Excellent
Recommendation
I am often approached by clients who are pleased with the friendly and competent appearance of the bluebpartner staff. and make positive comments.
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Customer review & rating for:
bluepartner
04/19/2017Jürgens - hauptstadtanwaelte.de - Dr. Jürgens & Coll., Berlin
4.50 out of 5
Excellent
Recommendation
Our requirements are met with a high degree of flexibility and individuality.
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Customer review & rating for:
bluepartner
04/19/2017Anonymously
4.52 out of 5
Excellent
Recommendation
This telephone service always gives my clients a competent and serious impression. The clients have the feeling that they are speaking personally with my secretary. The coordination with my wishes is uncomplicated and usually without complaints. All in all, this service saves me time and represents my law firm to the outside world as being professionally competent. In addition, the very good availability offers a service that could never be guaranteed in a law firm with a salaried secretary. As a small drawback, I would like to criticize that sometimes the waiting time until someone answers the phone is a bit too long. Otherwise, I can highly recommend this service to make work easier. Keep it up.

Blume Law Office
Attorney Björn Blume
in Lübben (Spreewald)
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Customer review & rating for:
bluepartner
5.00 out of 5
Excellent
Recommendation
Especially us always remarkable I find the friendliness of the staff, which is such a perfect first impression of my company! Dear thanks, Frank Kurras
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Customer review & rating for:
bluepartner
04/12/2016Frank Kurras
4.50 out of 5
Excellent
Recommendation
...I am very satisfied and have already frequently recommended Blue to others. Maximum the fact that now and then a little too much information comes from the "customer" would perhaps be criticized. But this may well be due to the potential customer

ONLY TO RECOMMEND!
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Customer review & rating for:
bluepartner
04/12/2016Anonymously
4.50 out of 5
Excellent
Recommendation
Very friendly and patient staff. Unfortunately, sometimes a little too terse recording of information, so that assignment is difficult or recall is difficult. Otherwise: Everything super...
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Customer review & rating for:
bluepartner
04/12/2016Sven Jürgens
4.89 out of 5
Excellent
Recommendation
The telephone service of bluepartner GmbH offers me sustainable relief and enables me to work flexibly and independent of location. The price/performance ratio is excellent.
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Customer review & rating for:
bluepartner
02/10/2016Anonymously
4.36 out of 5
Good
Recommendation
Very good service provider. The reports are very detailed and testify to a very good reception of the respective caller. The requested assessment of callers for seriousness is always provided to my complete satisfaction. Only the reporting interface deserves improvement. It is not possible to search for calls in the list. It is also not possible to mark processed calls as "read" or "completed". This is despite the fact that these features were promised a year ago.
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Customer review & rating for:
bluepartner
12/10/2015Anonymously
5.00 out of 5
Excellent
Recommendation
The secretarial service is extremely professional and absolutely reliable. A real asset! Thank you very much!
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Customer review & rating for:
bluepartner
12/09/2015Bettina - PROfazi personalberatung
5.00 out of 5
Excellent
Recommendation
The customers really thought I had a secretariat at my disposal. They also had my back in preventing annoying solicitation calls. All in all, a real win!
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Customer review & rating for:
bluepartner
07/06/2015Iris Wiesner - Die Versicherungsmaklerin
3.99 out of 5
Good
Recommendation
In my opinion, the employees succeed well in establishing a relationship with the calling customer, even though the employees are not personally on site or not employed by you. In most cases, it is not noticeable that it is a secretarial service. This is great.
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Customer review & rating for:
bluepartner
06/24/2015Anonymously
16 Reviews from
1 other source
4.50 out of 5
Excellent
4.50 out of 5
Excellent
16 reviews on Google
 
06/24/2021
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All reviews and experiences about bluepartner GmbH are the subjective opinions of those who compose and submit them  |  The profile owner is responsible for the contents of this page  |   Profile active since 01/08/2014  |  Last update: 03/31/2022   |  Report profile

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