BOOKANDPLAY GMBH

 

BOOKANDPLAY GMBH
2,048 Reviews i
published (99%)
out of 2,068 reviews
Contact information
YOUR RETURN ... You love tennis, squash, badminton or indoor soccer and have reserved a court through BOOKANDPLAY? Then score now, we look forward to your feedback!

Your BOOKANDPLAY team.

Contact information

BOOKANDPLAY GMBH
Sportallee 81
22335 Hamburg
Germany
Directions

Contact person
BOOKANDPLAY-Team

Review from 03/10/2024  
5.00 out of 5
Excellent
Recommendation
Quality
Value
Services
Implementation
Consulting
Top competencies

Professionalism

4.35 out of 5
82 Reviews

Customer loyalty

4.23 out of 5
75 Reviews

Customer satisfaction

4.16 out of 5
73 Reviews

2,048 Reviews on ProvenExpert.com

5.00 out of 5
Excellent
Recommendation
good Very
Customer review & rating for:
BOOKANDPLAY GMBH
03/10/2024Almouther A.
5.00 out of 5
Excellent
Recommendation
Tennisplatz
Customer review & rating for:
BOOKANDPLAY GMBH
03/04/2024Anonymously
4.00 out of 5
Good
Recommendation
It is a good facility and you can book quickly
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Customer review & rating for:
BOOKANDPLAY GMBH
03/04/2024Rüdiger K.
2.00 out of 5
Fair
This is the second time that there have been problems with payment via Paypal. Error message from the browser, whether Google Chrome or Firefox
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Customer review & rating for:
BOOKANDPLAY GMBH
02/28/2024Anonymously
3.50 out of 5
Good
Recommendation
everything ok. really good app and real benefit. but the Paypal integration is really not good. Responsive design should be minimum standard. also too many clicks until I get to the payment.
also other views, e.g. booking overview should be adapted for mobile devices, without left/right scrolling

thanks

vG
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Customer review & rating for:
BOOKANDPLAY GMBH
02/25/2024Anonymously
5.00 out of 5
Excellent
Recommendation
Tool app, is easier, always happy to recommend!
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Customer review & rating for:
BOOKANDPLAY GMBH
02/21/2024T.
3.20 out of 5
Average
Payment via PayPal does not work the first time. You also cannot go back to start again. "Bad Request" ! You have to wait at least 20 minutes until the program is "free" again. Anything but user-friendly!
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Customer review & rating for:
BOOKANDPLAY GMBH
02/20/2024Roland B.
2.00 out of 5
Fair
We are frequent visitors and book in different halls. The surface area of Book and Play and the fact that you can only access one hall at a time is no longer up to date.
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Customer review & rating for:
BOOKANDPLAY GMBH
02/18/2024Anonymously
2.00 out of 5
Fair
Customer review & rating for:
BOOKANDPLAY GMBH
02/11/2024Anonymously
3.50 out of 5
Good
Paying via PayPal on the cell phone only works sometimes. Seems unstable.
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Customer review & rating for:
BOOKANDPLAY GMBH
02/08/2024S.
4.75 out of 5
Excellent
Recommendation
Fast and convenient
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Customer review & rating for:
BOOKANDPLAY GMBH
02/08/2024I.
3.80 out of 5
Good
Recommendation
On the whole, I am satisfied.
There are occasional problems paying with PayPal.
Here it was called Error and I couldn't get back and forth
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Customer review & rating for:
BOOKANDPLAY GMBH
02/06/2024R.
2.20 out of 5
Fair
I could not enter the student discount! Forwarding to Paypal was unusual
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Customer review & rating for:
BOOKANDPLAY GMBH
02/02/2024Anonymously
BOOKANDPLAY GMBH Comment from BOOKANDPLAY GMBH:
Hello, thank you for your rating, the student discount can only be checked and then entered by the respective club. (Otherwise we would suddenly have a lot of pupils and students in the system). Unfortunately, PayPal only offers this somewhat outdated chain payment interface.
3.63 out of 5
Good
Recommendation
BaP works well overall.
The user-friendliness could be even better, especially if you want to change the start and or end time for a booking afterwards.
Cancellation before a change is awkward / unfortunate.
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Customer review & rating for:
BOOKANDPLAY GMBH
01/29/2024R.
5.00 out of 5
Excellent
Recommendation
Booking via Paypal does not work well, link leads to browser instead of the app and cancels the payment again and again. Very unpleasant and tedious. Otherwise a good platform,
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Customer review & rating for:
BOOKANDPLAY GMBH
01/24/2024Anonymously
BOOKANDPLAY GMBH Comment from BOOKANDPLAY GMBH:
Dear Mr. Franz,
Thank you for your review. PayPal is set up by the respective association and not by BOOKANDPLAY. We use the so-called chain payment interface of PayPal and unfortunately have no influence on this.
1.05 out of 5
Poor
Not a good experience, unfortunately.
Why? Paypal is not possible.
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Customer review & rating for:
BOOKANDPLAY GMBH
01/22/2024Anonymously
BOOKANDPLAY GMBH Comment from BOOKANDPLAY GMBH:
Dear Anne,
Thank you for your review. PayPal is set up by the respective association and not by BOOKANDPLAY. We use the so-called chain payment interface from PayPal and unfortunately have no influence on this.
1.00 out of 5
Poor
Payment via Paypal does not work. Simply connect another (current!) Paypal plugin to the website and don't blame Paypal!
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Customer review & rating for:
BOOKANDPLAY GMBH
01/21/2024Anonymously
BOOKANDPLAY GMBH Comment from BOOKANDPLAY GMBH:
Dear anonymous commentator, BOOKANDPLAY uses the PayPal ChainPayment interface for a variety of reasons. Unfortunately, this is the only one available.
4.00 out of 5
Good
Recommendation
IcJa hcojcpjv
Customer review & rating for:
BOOKANDPLAY GMBH
01/19/2024Anonymously
5.00 out of 5
Excellent
Recommendation
Nice and uncomplicated. It would just be good if you could also cancel yourself if you paid with Paypal.
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Customer review & rating for:
BOOKANDPLAY GMBH
01/16/2024J.
5.00 out of 5
Excellent
Recommendation
Gut
Customer review & rating for:
BOOKANDPLAY GMBH
01/16/2024Anonymously
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* All reviews and experiences about BOOKANDPLAY GMBH are the subjective opinions of those who compose and submit them  |  The profile owner is responsible for the contents of this page  |   Profile active since 12/09/2016  |  Last update: 03/11/2024   |  Report profile

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