Mr. Flottmann advised us very well, responds promptly, always looks for solutions. Why I did not give the stars 100 percent: We once had a caregiver who did not live up to the paid management at all. As a result, we wrote a comprehensive letter of complaint, to which we never received any real feedback. This nurse was then proposed to us a second time months later. Of course, this is not acceptable. But I would like to emphasize that this was an isolated case, everything else is going very well. Many greetings Marlen Schäfer
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