CertaPet

I expected a smooth and professional experience with CertaPet, but the process turned out to be confusing and stressful. After payment, communication became inconsistent and timelines were never clearly explained. I had to follow up multiple times just to get basic updates.

For a service that claims to help people during already stressful situations, the lack of clarity and responsiveness was disappointing. Overall, the experience felt rushed and poorly managed, and I was left feeling more anxious than reassured.

CertaPet was a complete waste of time and money. The entire process felt automated and low-effort, with no indication that anyone was carefully reviewing my information. Communication was minimal, unclear, and often unhelpful, leaving me constantly unsure about what was happening.

What bothered me most was how dismissive the support team felt when I asked reasonable questions. Instead of clear answers, I received vague responses that solved nothing. It even felt like a scam ESA letter service, as the process seemed designed to extract payment rather than provide legitimate documentation. For a service that claims to make things easier, CertaPet only caused more frustration.

In the end, I felt like I paid for the bare minimum with no accountability. I wouldn’t use CertaPet again and wouldn’t recommend it to anyone who values professionalism or transparency.

My experience with CertaPet was extremely frustrating and disappointing. The process felt poorly organized from the beginning, with very little explanation about what to expect. Timelines were unclear, and when things took longer than implied, there was no proactive communication at all.

When I contacted customer support, the responses felt robotic and dismissive. It was obvious that customer care was not a priority. I never felt reassured or confident in the process, which is the opposite of what this service is supposed to provide.

CertaPet added stress instead of reducing it. The lack of professionalism and transparency made me regret choosing them, and I would not recommend this service to anyone looking for dependable support.