DB Autohaus Maintal

A bit of a long wait until the car was ready (7 weeks). It would be nice if DB would sponsor the tickets. My journey by train was over 300km.

Sales, handover and communication were tough and protracted. Unfortunately, agreements were not always adhered to, especially when buying a used car. On the other hand, the warranty was handled smoothly after turbocharger damage was discovered shortly after handover.

Very nice professional advice and support!
Thank you very much!

We would recommend DB Autohaus Maintal at any time. We received very nice advice from Mr. Hein and were accompanied through the entire process. The price/performance ratio is very good and the process, such as the registration, went smoothly. Many thanks to Mr. Hein and the entire DB team. Thumbs up!!!!!

Very nice well maintained cars at a fair price. Nice seller. I can recommend 👍

Large selection of vehicles, fair prices and good advice from Mr. Ebensperger.

The handling when picking up was weak for me. no briefing wanted to have my license plate advertising on the car right away the answer they have to do it themselves ok no problem you just don't get your hands dirty. Not to forget the tires on the vehicle I can also renew the man so a car on the road train load.

I was particularly satisfied with the complete handling (inquiry, processing and handover) by Mr. Kraft and the technical department (workshop).
Unfortunately, the waiting time between purchase and handover is too long.

Very good support for all questions; open and honest communication.

It took weeks from purchase to delivery. The license plates were screwed on crooked, new holes had to be drilled. The vehicle had new scratches when it was handed over. Fortunately, these could still be polished out. This assessment was prefabricated and very good in all areas. It was subsequently corrected by me. Otherwise, everything was great.

Everything satisfactory so far!

Professional handling, relatively long waiting time
waiting time until handover, but this speaks in favor of the company. Gladly again at any time.

As a DB employee buying a DB car privately from former stock, I found both the advice and the transaction to be professional and, above all, honest. The documentation was very good, all open questions and previous maintenance issues were very transparent. Undoubtedly a fair, honest purchase offer that I am happy to talk about. There are enough dealers who are not as reliable and transparent. Thank you for that. Jürgen Karl, DUSS mbH

The DB Maintal dealership is highly recommended. The professional and very friendly service should be emphasized.
As a customer, you are very well looked after there.

Hello, we were initially well advised by the two salespeople. After we picked up the vehicle, the service was no longer really available. At first the air conditioning didn't work after they thought we weren't able to operate it. I have still not received a reply to my last email. The vehicle is ok so far, but we have some concerns about the drive and the rear wheels. We will be taking the vehicle to a workshop soon to have various things checked. I insisted that the major inspection be carried out when I bought the car, so I don't understand why we still found quality defects. Unfortunately, I have to admit that the advice I received from your sales staff after picking up the vehicle was very poor. As I said, I have still not received a reply to my email. I would very much like the dealership to continue to respond to our inquiries and to address the points raised. In short, we are quite disappointed and I had expected a better follow-up for a used car purchase of approx
20,000 I expected a better follow-up service.
I would expect someone from their dealership to get back to us in the next few days to discuss further steps with them.
Best regards

Very nice contact and flawless processing...any time again...!

The seller has always taken care of us promptly and personally.

The customer service representative Mr. Kraft barely cares about the customers will never buy from DB Autohaus again....

Service is top,like to come by again 👍👍👍

What I did not like was that I could not do a test drive because there was no red license plate available.