DB Autohaus Schweinfurt

Markenübergreifender Gebrauchtwagenverkauf & Mehrmarken-Werkstattservice

Contact information
At DB Autohaus Schweinfurt - a branch of Deutsche Bahn Connect GmbH - we offer you a wide range of used cars from all manufacturers and brands as well as a high-quality workshop service. You can also find your dream car with us from over 10,000...

Contact information

DB Autohaus Schweinfurt
Robert-Bosch-Str. 7
97424 Schweinfurt
Germany
Directions

Contact person
Manfred Martens

97% Recommended
5 stars 1,466
4 stars 350
3 stars 39
2 stars 18
1 star 15
Excellent (4.71)
Cost-performance ratio
Good (4.46)
Top competencies

Timeliness

4.80 out of 5
271 Reviews

Customer support

4.67 out of 5
283 Reviews

Communication

4.63 out of 5
265 Reviews

1,888 Reviews on ProvenExpert.com

4.69 out of 5
Excellent
1.00 out of 5
Poor
Just bunglers and bullshit. Very bad. Never again
Show original
Customer review & rating for:
Umfrage Werkstattleistungen DB Autohaus
05/21/2024Blem, Andreas
DB Autohaus Schweinfurt Comment from DB Autohaus Schweinfurt:
Dear Mr. Blem,
We very much regret that you have the impression that the work carried out did not remedy the situation
and did not lead to the desired result.
We would be very pleased if you would inform us of your reasons for your annoyance in a serious and purposeful discussion
for your annoyance and we could find a solution together.
You are welcome to contact me at any time.
Manfred Martens - Head of DB Autohaus Schweinfurt - Phone 09721-650457
4.80 out of 5
Excellent
Recommendation
Was very satisfied.
Show original
Customer review & rating for:
Umfrage Werkstattleistungen DB Autohaus
05/16/2024Nein
DB Autohaus Schweinfurt Comment from DB Autohaus Schweinfurt:
Thank you for your positive assessment of our workshop services.
We are pleased that you were satisfied with us.
Best regards - The team from DB Autohaus Schweinfurt
5.00 out of 5
Excellent
Recommendation
The entire process, from the initial contact to the test drive to the purchase contract and completion, was very straightforward. All agreements were reliably adhered to. Great all round, therefore an absolutely clear recommendation.
Show original
Customer review & rating for:
Umfrage Gebrauchtwagenverkauf DB Autohaus
05/12/2024Anonymously
DB Autohaus Schweinfurt Comment from DB Autohaus Schweinfurt:
Many thanks for the good rating.
Best regards - The team from DB Autohaus Schweinfurt
5.00 out of 5
Excellent
Recommendation
Very nice lady at reception. Super processing
Show original
Customer review & rating for:
Umfrage Werkstattleistungen DB Autohaus
05/10/2024WÜ-X 6520
DB Autohaus Schweinfurt Comment from DB Autohaus Schweinfurt:
Thank you for the 5-star rating.
We are pleased that the processing and the personal contact in our house
were to your satisfaction.
We will be happy to answer any further questions you may have.
Best regards - The team from DB Autohaus Schweinfurt.
3.80 out of 5
Good
Recommendation
Had to wait approx. 1/2 hour for the agreed appointment.
Vehicle was not ready for test drive, battery flat.
Show original
Customer review & rating for:
Umfrage Gebrauchtwagenverkauf DB Autohaus
05/07/2024Gary G
DB Autohaus Schweinfurt Comment from DB Autohaus Schweinfurt:
Hello Mr. Gary G,
Thank you for your review.
We are sorry that we could not meet your expectations and would like to apologize for the waiting time. We would be delighted if you would give us another Change for your next car purchase.
Best regards - The team from DB Autohaus Schweinfurt.
5.00 out of 5
Excellent
Recommendation
Everything worked great again. The customer advisor, Mr. Schöne, did a very good job.
Show original
Customer review & rating for:
Umfrage Werkstattleistungen DB Autohaus
05/01/2024Zurek, Armin
DB Autohaus Schweinfurt Comment from DB Autohaus Schweinfurt:
Hello Mr. Zurek,
Thank you for the 5-star rating.
We are pleased that we were able to satisfy you again and will be happy to serve you in the future.
for you in the future.
Best regards - The team from DB Autohaus Schweinfurt.
5.00 out of 5
Excellent
Recommendation
Very competent staff.
Show original
Customer review & rating for:
Umfrage Werkstattleistungen DB Autohaus
04/30/2024Berthold Geyer
DB Autohaus Schweinfurt Comment from DB Autohaus Schweinfurt:
Hello Mr. Geyer,
Thank you very much for the very good review.
Our employees were very pleased to receive your compliment.
Should you have any further questions or suggestions, we will be happy to help you.
Best regards - Manfred Martens - Head of DB Autohaus Schweinfurt
5.00 out of 5
Excellent
Recommendation
We were very satisfied with the entire handling of our vehicle purchase. Mr. Zapf patiently explained all our questions and we felt that we were in good hands with him. A clear recommendation!
Show original
Customer review & rating for:
Umfrage Gebrauchtwagenverkauf DB Autohaus
04/25/2024Schwarz
DB Autohaus Schweinfurt Comment from DB Autohaus Schweinfurt:
Hello Schwarz family,
Thank you very much for your 5-star rating and your recommendation.
We will be happy to be there for you in the future.
Best regards - The team from DB Autohaus Schweinfurt
5.00 out of 5
Excellent
Recommendation
Very friendly and courteous advice. Fast service
Show original
Customer review & rating for:
Umfrage Werkstattleistungen DB Autohaus
04/24/2024Anonymously
DB Autohaus Schweinfurt Comment from DB Autohaus Schweinfurt:
Thank you for your very good review.
We are pleased that you are very satisfied with our services.
Best regards - The team from DB Autohaus Schweinfurt
5.00 out of 5
Excellent
Recommendation
Customer review & rating for:
Umfrage Werkstattleistungen DB Autohaus
04/22/2024Anonymously
DB Autohaus Schweinfurt Comment from DB Autohaus Schweinfurt:
Thank you for your good rating and the grade 1.
We are very pleased that you are satisfied with our workshop services
and will be happy to be there for you in the future.
Best regards - The team from DB Autohaus Schweinfurt
5.00 out of 5
Excellent
Recommendation
Very nice service, smooth, fast processing.
Show original
Customer review & rating for:
Umfrage Werkstattleistungen DB Autohaus
04/02/2024L, Rolf
DB Autohaus Schweinfurt Comment from DB Autohaus Schweinfurt:
Hello Rolf L.,
Thank you very much for the 5 - star rating.
Nice that we were able to satisfy you and would be pleased if we
to welcome you again in the future.
Best regards - The team from DB Autohaus Schweinfurt
2.60 out of 5
Average
No feedback received in response to a complaint.
Show original
Customer review & rating for:
Umfrage Werkstattleistungen DB Autohaus
04/01/2024Stock, Anja
DB Autohaus Schweinfurt Comment from DB Autohaus Schweinfurt:
Dear Mrs. Stock,
Thank you for taking the time to write this review.
I would like to apologize that you have not received any response to your complaint.
apologize to you. I would be pleased if you would give me the opportunity
to discuss your complaint with you. You are welcome to write me an e-mail
or call me on 09721-650457.
Best regards Manfred Martens - Head of DB Autohaus Schweinfurt
4.80 out of 5
Excellent
Recommendation
Fast and uncomplicated service. However, more expensive than garages with the same service
Show original
Customer review & rating for:
Umfrage Werkstattleistungen DB Autohaus
03/08/2024Mainusch, Dominik
5.00 out of 5
Excellent
Recommendation
I am very satisfied with the friendly and competent advice from Mr. Lidzbarski!
Thank you very much and I will be back again!
Show original
Customer review & rating for:
Umfrage Gebrauchtwagenverkauf DB Autohaus
03/05/2024Heiko H.
DB Autohaus Schweinfurt Comment from DB Autohaus Schweinfurt:
Hello Heiko H.
Thank you very much for your good review.
We are very pleased that you are very satisfied with the advice and processing by Mr. Lidzbarski
very satisfied.
Best regards - The team from DB Autohaus Schweinfurt
5.00 out of 5
Excellent
Recommendation
Mr. Hain was very friendly and very committed to finding the right car for us.
All in all a great service. Thank you very much
Show original
Customer review & rating for:
Umfrage Gebrauchtwagenverkauf DB Autohaus
02/21/2024Knoppa, Günter
DB Autohaus Schweinfurt Comment from DB Autohaus Schweinfurt:
Dear Mr. Knoppa,
Thank you for taking the time to write this review.
The opinion of our customers means a lot to us. We are therefore pleased that you were satisfied with the service provided by Mr. Hain and will be happy to assist you in the future.
We hope you enjoy your new vehicle and wish you a safe journey.
Best regards - The team from DB Autohaus Schweinfurt
5.00 out of 5
Excellent
Recommendation
This is the third car we have bought from a DB dealership and we have always been very satisfied.
Show original
Customer review & rating for:
Umfrage Gebrauchtwagenverkauf DB Autohaus
02/19/2024Schreiber, Engelbert
DB Autohaus Schweinfurt Comment from DB Autohaus Schweinfurt:
Dear Mr. Schreiber,
Thank you for taking the time to write this review.
Such positive feedback motivates our entire team.
.
We hope you enjoy your new vehicle and wish you a safe journey.
Best regards - The team from DB Autohaus Schweinfurt
5.00 out of 5
Excellent
Recommendation
It was just great. Listened to me, what was going on etc. and then put my car back in the drive without any problems
Show original
Customer review & rating for:
Umfrage Werkstattleistungen DB Autohaus
01/20/2024Newburey, Anthony
DB Autohaus Schweinfurt Comment from DB Autohaus Schweinfurt:
Dear Mr. Newburey,
Thank you for taking the time to rate our workshop services.

We are pleased that you were satisfied with our services and will be happy to assist you in the future

We wish you continued safe travels and send
best regards - The team from DB Autohaus Schweinfurt
4.80 out of 5
Excellent
Recommendation
- Absolutely nice, courteous and competent advice from Mr. Hain
- The other employees were also very friendly
- also got a very quick appointment for a small inspection for my old car
- I can highly recommend the dealership

MfG Family Abbe
Show original
Customer review & rating for:
Umfrage Gebrauchtwagenverkauf DB Autohaus
01/07/2024Anonymously
DB Autohaus Schweinfurt Comment from DB Autohaus Schweinfurt:
Dear Abbe family,
Thank you for taking the time to leave us a review.

We would also like to thank you for your kind words about Mr. Hain and our team as well as the associated recommendation, we are pleased that you were satisfied with our services and are happy to be there for you in the future
We hope you enjoy your new vehicle and wish you a safe journey.
Best regards - The team from DB Autohaus Schweinfurt
3.40 out of 5
Average
Recommendation
We would have liked to buy a test-driven Polo.
Unfortunately, our own vehicle, which we wanted to trade in, was rated so poorly that a trade-in was out of the question.
The customer rating portal and the trade-in offer were worlds apart.
If the offer had been more or less reasonable, we would certainly have been able to come to an agreement.
Show original
Customer review & rating for:
Umfrage Gebrauchtwagenverkauf DB Autohaus
01/04/2024Anonymously
DB Autohaus Schweinfurt Comment from DB Autohaus Schweinfurt:
Hello,
thank you for your feedback, we strive hard to make every customer experience enjoyable, we are really sorry that we could not meet your expectations this time.
We will be happy to assist you in the future and wish you a pleasant journey.
Best regards - The team from DB Autohaus Schweinfurt
5.00 out of 5
Excellent
Recommendation
Excellent service, someone always available who can help and you are always kept up to date! Great support. A big thank you to Marko Anders and his colleague Mr. Hofmann!
Show original
Customer review & rating for:
Umfrage Werkstattleistungen DB Autohaus
01/04/2024Anonymously
DB Autohaus Schweinfurt Comment from DB Autohaus Schweinfurt:
Dear Mrs. Müllner,
Thank you for taking the time to write this review.
The opinion of our customers means a lot to us. We are therefore pleased that you were satisfied with the service provided by Mr. Anders and Mr. Hofmann and will be happy to continue to be there for you in the future.
We hope you enjoy your new vehicle and wish you a safe journey.
Best regards - The team from DB Autohaus Schweinfurt
116 Reviews from
1 other source
4.90 out of 5
Excellent
4.90 out of 5
Excellent
116 reviews on DIE AUTOHAUS KENNER
 
09/20/2019
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All reviews and experiences about DB Autohaus Schweinfurt are the subjective opinions of those who compose and submit them  |  The profile owner is responsible for the contents of this page  |   Profile active since 04/27/2016  |  Last update: 05/22/2024   |  Report profile

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