Energieversum

Photovoltaic systems in a complete package: modules, storage, cloud, wallbox, app

Energieversum
483 Reviews i
published (96%)
out of 505 reviews
Contact information
We are a company of the EnBW Group and partner of SENEC GmbH - one of the leading electricity storage manufacturers in the world. For more than 10 years, we have been offering PV systems, storage and service from a single source for customers in...

Contact information

Energieversum
Friedrichsdorfer Straße 111
33335 Gütersloh
Germany
Directions

Contact person
Energieversum GmbH & Co. KG

Opening hours

Friday 08:00 am-03:00 pm

Websites

Review from 11/28/2022  
4.80 out of 5
Excellent
Recommendation
Quality
Value
Services
Implementation
Consulting
Top competencies

Cost adherence

4.60 out of 5
10 Reviews

Efficiency

4.56 out of 5
9 Reviews

Decision making

4.75 out of 5
8 Reviews

73 Reviews on ProvenExpert.com

4.80 out of 5
Excellent
Recommendation
The entire project was carried out very professionally and on time!
I can recommend Energieversum at any time!
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Customer review & rating for:
energieversum
11/28/2022Thomas M.
5.00 out of 5
Excellent
Recommendation
Absolutely praiseworthy is your consultant Mr. Philippe Saurin to mention. He shines both through his great expertise and his constantly very fast acting and (if necessary) also such reacting.
We could not have received better advice and support. Thank you !
Georgette and Andreas Lucht
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Customer review & rating for:
energieversum
11/26/2022Anonymously
Energieversum Comment from Energieversum:
Dear Lucht family,

thank you very much for your review! We are very pleased that you are so satisfied and feel honored to have won you as a customer.
We hope you continue to enjoy your new PV system!

With sunny greetings,
Annika from your EV Social Media Team
5.00 out of 5
Excellent
Recommendation
Philippe Saurin gave us super advice and also always had an open ear for any questions that arose after the successful installation. The installation was super fast and also the commissioning was done by very experienced staff.
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Customer review & rating for:
energieversum
11/18/2022A.
Energieversum Comment from Energieversum:
Hello Annika,

Thank you very much for this excellent evaluation! We are very happy to pass this on internally to Mr. Saurin.
We are pleased that you are now the proud owner of a PV system & wish you much joy with it! Your consultant will continue to be at your disposal should any further questions/concerns arise.

With sunny regards,
Annika from your EV Social Media Team
4.77 out of 5
Excellent
When something breaks on the PV system, you have to wait forever for a repair. I am now waiting over 4 weeks for the repair of my storage. Energieversum was called by me several times and written to repair the damage (warranty). There was only a cryptic answer and then nothing more.
Customer service looks different.
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Customer review & rating for:
energieversum
10/19/2022Cay D.
Energieversum Comment from Energieversum:
Hello Mr. Danisch,

We would like to formally apologize for these inconveniences & delays! The fact that no one has contacted you so far is unacceptable for us. We have already forwarded your request internally & someone will contact you shortly.

Thank you very much for your feedback! It helps us to constantly improve.

Sunny greetings,
A.W. | Your Energieversum Team
5.00 out of 5
Excellent
Recommendation
After signing the purchase contract, about 8 months later, after numerous hurdles that still had to be overcome (flat roof renovation), my system finally went into operation. Only Energieversum was one of 8 other competitors who could implement a PV system on my roof. The other competitors did not dare or could not convert the plant. I am completely satisfied with the new PV system and would recommend Energieversum to others.
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Customer review & rating for:
energieversum
10/16/2022Mario N.
Energieversum Comment from Energieversum:
Hello Mario,

thank you very much for your fantastic feedback!
Energieversum places great emphasis on quality in all areas. We are happy to hear that you are now the proud owner of a PV system & wish you continued enjoyment.

Sunny greetings,
A.W. | Your Energieversum Team
5.00 out of 5
Excellent
Recommendation
Mr. Gerbracht has explained and explained everything to my satisfaction.He has left no questions unanswered.The man knows what of his job.
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Customer review & rating for:
energieversum
10/07/2022Peter S.
Energieversum Comment from Energieversum:
Hello Mr. Steube,

thank you for your update on a positive review! It's nice that we could meet your expectations. We look forward to further good cooperation in the future.
We will gladly pass on your feedback to Mr. Gerbracht!

Sunny greetings,
A.W. | Your Energieversum Team
5.00 out of 5
Excellent
Recommendation
We received very friendly and detailed advice from Dimitri Schleiermacher. The advice was very competent and he also took a very long time to answer all questions in detail. In the end, we opted for a local offer, which was not easy for us due to the competent advice, but was more suitable for us.
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Customer review & rating for:
energieversum
09/28/2022Anonymously
Energieversum Comment from Energieversum:
Hello,

Thank you very much for your feedback, we are happy to pass it on to our consultant Mr. Schleiermacher! It is a pity that it did not fit for you regarding our offer. However, we are pleased that you are now an electricity owner and wish you much pleasure with your photovoltaic system.

We are sure: Solar plants are an important part of the future of our country.

Sunny greetings
A.W. | Your Energieversum Team
2.00 out of 5
Fair
With the advice we were quite satisfied, but a promised commission was not kept despite successful mediation! No reliable business behavior!!!
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Customer review & rating for:
energieversum
09/15/2022BSC Meinhard U.
Energieversum Comment from Energieversum:
Dear Mr. Meinhard,

Your request has already been forwarded internally in order to clarify the matter as quickly as possible!
Thank you for your feedback.
If you have any further questions, please do not hesitate to contact us.

Sunny greetings,
Your Energieversum Team
2.80 out of 5
Average
Currently I am just annoyed! It is the plant on the roof, but it is missing from 10kWh storage a total of 7.5 kWh. This means that 75% of the storage has not even been delivered. It is always said that they will be delivered later, because SENEC has delivery bottlenecks, but in April I still great advertised how full the warehouses are, while others can no longer deliver. And if you ask, you get no more feedback or statements like "an exact date I can not give you". To me, this sounds like a refusal to fulfill the contract.
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Customer review & rating for:
energieversum
09/13/2022M.
Energieversum Comment from Energieversum:
Hello Manu,

We can well understand your annoyance, we regret these circumstances very much. The well-being of our customers is particularly important to us. We thank you for your detailed feedback and would like to apologize for this inconvenience and the delays within your PV project!
We would like to forward your request internally as soon as possible in order to help you further in this matter.
For this purpose, please send us a short summary of your concern to friends-and-fans@energieversum.de or via PN on facebook, stating your contact details (full name, address, email, phone number).

If you have any further questions, please do not hesitate to contact us!

Sunny greetings,
Your Energieversum Team
4.40 out of 5
Good
Recommendation
Mr. Bisanzio advised us very well and was always available when any questions needed to be clarified.
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Customer review & rating for:
energieversum
09/06/2022E.
Energieversum Comment from Energieversum:
Hello Elsenpeter,

thank you very much for your kind words!
We are very honored that we could win you as a customer. We are happy to pass on the positive feedback internally to our technical consultant Mr. Bisanzio, who will of course continue to be available to answer any questions you may have. You have made the right decision with us and thus secured the chance for a special PV experience.

Sunny greetings, your EV Team
5.00 out of 5
Excellent
Recommendation
We received excellent advice from Michele Bisanzio. He was able to answer all questions. We ordered a system from him , even if compared to other suppliers it is a bit more expensive, we are extremely satisfied with the communication with Michele and Energieversum. A decision for life that we could make with the right company and consultant.
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Customer review & rating for:
energieversum
09/02/2022M.
Energieversum Comment from Energieversum:
Hello Markus,

Thank you very much for the great evaluation!
We are very happy to pass on the praise to our consultant Mr. Bisanzio and look forward to a good cooperation in the future!
That is correct, our systems are perhaps somewhat higher in the purchase price. However, in return we offer an all-round carefree package that relieves you of risks and effort. We are still there for you & wish you much pleasure with your new PV system.

Sunny greetings,
Your Energieversum Team
4.40 out of 5
Good
Recommendation
Very good experience made.
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Customer review & rating for:
energieversum
08/30/2022Anonymously
Energieversum Comment from Energieversum:
Hello,

thank you very much for the great review! We are looking forward to good cooperation in the future.

Sunny greetings,
Your EV Team
5.00 out of 5
Excellent
Recommendation
Advice, quotation and availability of the consultant Mr. Nico Strasser very good. I am 100% satisfied.
But in particular I must highlight the installation team of Sol-Tec.
Boromil Dedov and team 11 have done an outstanding job. It doesn't get any better than this and 5 stars is still far too low a rating.
This team has earned my utmost respect. Thank you!
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Customer review & rating for:
energieversum
08/26/2022Markus G.
Energieversum Comment from Energieversum:
Dear Mr. G.,

thank you very much for your excellent evaluation! We pass on the positive feedback internally & are pleased that everything went to your satisfaction. We are still here for you & wish you much pleasure with your new PV system!

Sunny greetings,
Your Energieversum Team
2.40 out of 5
Fair
I had an appointment with Energyversum and my impression is that it is a kind of pusher column.

You are bombarded with a lot of information and technical objections ironed out. A sales pitch aimed at quickly selling a lot of 0815 systems.

As soon as you then deal with the topic and ask critical questions and discuss adjustments that are necessary for the improvement of the plant, you are waved off with "we do not". Good - we will not do it then. Because I will not buy a plant now, which is not amortized in the end because of non-optimal execution.

One had the feeling that the good gentleman was only interested in a quick conclusion and not in a good solution for his customer.

This leads to the expectation of poor after sales support.

The installed components and offered additional services I consider good.
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Customer review & rating for:
energieversum
08/18/2022Anonymously
2.53 out of 5
Average
At the beginning of the year we got an offer from the company Energieversum, because we have heard only good things about this company so far, we then also commissioned this.

Then came the consultant for detailed planning. Everything worked out so far well and we concluded the purchase contract.
By us Zugesichert was (because we have paid 1500 euros extra, for an excess length of the house (longer scaffolding), that we get the money back if the guys do not build scaffolding) ...

Then the team came to install the roof. The guys were great put up the solar panels and cleaned up afterwards too. Only there was no scaffolding. Whether there is still money back I dare to doubt....

Then the storage was built with a new distribution box. The colleague was also great!
Then the meter still had to be replaced ...

And there came the bad awakening. We live in an older house, where the HAK is still outside under the roof and since this is no longer allowed the counter was not replaced.

From that point on, I think it's understandable that you get mad...
Because the electrician has pulled new cables to the HAK and if not him then it should have been noticed in the office that this is no longer permissible.

I have tried to reach my project manager 20 times and asked each time for a callback. What can I say until today we have not even telephoned but an email came a week later ...
Then one of the public utilities came to have a look at the whole thing.
Now the HAK must be moved into the house ... Cost 2200 euros which is already annoying enough but until the commissioned civil engineering company has time it is mid-October ...

That this has to be done is ok... but a company that builds tens of plants every week knows something like that ... and one could have taken it directly with the start in attack.
Especially since I find it an impertinence that the project manager does not call me back!!!!
What do you expect when you pay over 48,000 euros and now has a plant that may not produce anything, because somewhere was asleep !!!!
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Customer review & rating for:
energieversum
08/17/2022Anonymously
2.44 out of 5
Fair
We were satisfied with the advice and the execution by the company's own craftsmen, even though the first appointment had to be postponed because the craftsmen only appeared in the late afternoon instead of in the morning at 08:00.
The column that came 2 weeks later was competent, has the best possible position of the modules again sounded out and did a good job. The same applies to the 2 installers who later made the power connection. Also a complaint (rattling of the cables on the roof) was processed very quickly.
However, the ordered power storage of the company Senec has been installed but not in operation. The reason for this is that deflagrations are said to have occurred with this model and the cause had to be clarified. This situation has not changed to date. The company Energieversum, which is our contractual partner, does not even begin to take care of this circumstance, but refers to the company Senec. This had announced a goodwill payment of 25, - € per week, we have received so far 25, - € for 18 weeks. On inquiry one could not explain this, marketing wants to worry.
In return, we regularly receive a reminder from Energieversum to pay the outstanding invoice amount of just over €600. That the achievement was not finished so far and we paid the current memory with nearly 10.000, - € already in December 21, interests nobody there.
Conclusion: Work good, memory bad, accessibility bad. It is not enough for a recommendation.
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Customer review & rating for:
energieversum
08/01/2022Martin V.
5.00 out of 5
Excellent
Recommendation
I ordered a PV system from you.
During the consultation for the purchase, I was informed and advised very extensively and competently by Mr. Christian Kohlstock. After the purchase, I had change requests (expansion and more) which were implemented by Mr. Kohlstock super. For this my sincere thanks. I hope that the installation will be as good. Siegfried Fröhlich Hamburg
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Customer review & rating for:
energieversum
07/30/2022Siegfried F.
4.98 out of 5
Excellent
Recommendation
We are very satisfied. The company offers everything in one package: From competent advice and fast execution to assistance with applications for the authorities. We were offered the solutions adapted to our situation and in every matter we found a dedicated contact person. The quality has its price, but we can only recommend this company :) .
Pasdzior family
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Customer review & rating for:
energieversum
07/28/2022Familie P.
5.00 out of 5
Excellent
Recommendation
I was satisfied with all from start to finish everything went great and smoothly keep up the good work
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Customer review & rating for:
energieversum
07/20/2022Daniel S.
5.00 out of 5
Excellent
Recommendation
We had a good feeling right from the first appointment. The advice from Mr. Sebastian Lindner was simply top, customer-oriented and extremely professional. All questions were answered comprehensively in a very pleasant conversation and made it easy for us to get started with the topic of a solar system with storage and cloud.
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Customer review & rating for:
energieversum
07/09/2022Tino M.
410 Reviews from
4 other sources
4.08 out of 5
Good
4.10 out of 5
Good
389 reviews on Google
 
12/06/2022
3.90 out of 5
Good
7 reviews on Google
 
12/06/2022
3.70 out of 5
Good
3 reviews on Google
 
04/22/2022
3.60 out of 5
Good
11 reviews on Google
 
12/06/2022
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* All reviews and experiences about Energieversum are the subjective opinions of those who compose and submit them  |  The profile owner is responsible for the contents of this page  |   Profile active since 08/09/2021  |  Last update: 12/02/2022   |  Report profile

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