HEINEMANN Gruppe

Hyundai - Salzgitter - Goslar - Wernigerode

HEINEMANN Gruppe
3,564 Reviews i
published (99 %)
out of 3,568 reviews
Contact information
Hyundai Dealer - Salzgitter - Wernigerode - Goslar

Contact information

HEINEMANN Gruppe

Germany

Contact person
Jürgen Kolodziej

Review from 04/04/2024  
5.00 out of 5
Excellent
Recommendation
Service on offer
Consulting
Services
Top competencies

Customer loyalty

4.66 out of 5
303 Reviews

Customer satisfaction

4.64 out of 5
302 Reviews

Reliability

4.70 out of 5
252 Reviews

1,947 Reviews on ProvenExpert.com

5.00 out of 5
Excellent
Recommendation
Very competent staff. Extensive range of vehicles
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Customer review & rating for:
HEINEMANN Salzgitter
04/04/2024Anonymously
4.40 out of 5
Good
Recommendation
Abholservice
Customer review & rating for:
HEINEMANN Goslar
03/28/2024Anonymously
5.00 out of 5
Excellent
Recommendation
HEINEMANN Group is one of the few car dealerships that still places a strong emphasis on customer service and top advice. I have never received such good advice before, and I would like to thank David Sterz for that. He was always there from start to finish and always kept me informed if anything was unclear. With regard to the car, I can also say that a lot was done for me and I am also grateful for that. The car was also as described in a top location, almost too perfect, so I think it's a shame that I can't give 10 stars as a maximum of 5 stars.

Keep up the good advice and customer service, because that's what counts for almost 100% of customers.

Best regards,

Nick from Berlin ;D
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Customer review & rating for:
HEINEMANN Salzgitter
03/22/2024Nick
4.50 out of 5
Excellent
Recommendation
Good coffee, short waiting time, good work.
Friendly team!
What more could you want??????
GS YA 43
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Customer review & rating for:
HEINEMANN Goslar
02/21/2024Anonymously
5.00 out of 5
Excellent
Recommendation
A big compliment and many thanks to Marco Paulsen for his advice, initiative, commitment and ultimately sales.
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Customer review & rating for:
HEINEMANN Goslar
02/18/2024Anonymously
4.80 out of 5
Excellent
Recommendation
Super friendly staff
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Customer review & rating for:
HEINEMANN Goslar
02/12/2024Recke
5.00 out of 5
Excellent
Recommendation
Nice and fast action
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Customer review & rating for:
HEINEMANN Goslar
01/25/2024Andreas K.
4.25 out of 5
Good
Recommendation
Friendliness, nice and helpful staff. As a new customer, I am very satisfied and can only recommend the company. Everything is great.
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Customer review & rating for:
HEINEMANN Goslar
01/18/2024Hoischen
5.00 out of 5
Excellent
Recommendation
I got a warning from the tire pressure monitoring system while driving today.
It was 17:00 on the dot and my Heinemann dealership was on the way. So I drove into the yard and saw that someone was still inside. A young employee of the company asked if he could help me. I described the warning, whereupon the employee drove the car into the workshop and 'got to work'. At the same time, the salesman who had helped me buy the car 30 months ago (!!!) appeared (Mr. Griggel) - and greeted me by name! With all due respect! After just under 20 minutes, the other employee appeared, after a short final test drive, and handed me my car keys with the words: "So, everything's fine again! When I asked what I had to pay, I got the answer: nothing. Everything was ok!
Wow! That's what I call service! Perfect.
I can recommend this dealership without reservation and would like to take this opportunity to say 'Thank you very much, that was great again!
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Customer review & rating for:
HEINEMANN Goslar
01/10/2024Ralf Schmahl
5.00 out of 5
Excellent
Recommendation
Really nice and competent staff! Very helpful! I feel well looked after every time.
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Customer review & rating for:
HEINEMANN Goslar
01/05/2024Melanie W
5.00 out of 5
Excellent
Recommendation
Very friendly and courteous
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Customer review & rating for:
HEINEMANN Goslar
12/27/2023Michael
4.00 out of 5
Good
Recommendation
Friendly and competent advice
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Customer review & rating for:
HEINEMANN Goslar
12/27/2023Michael Seyfarth
3.80 out of 5
Good
Recommendation
Unfortunately, an offer was calculated incorrectly and when the car was in the workshop I was told that it would be 200 euros more expensive or not to have it done
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Customer review & rating for:
HEINEMANN Goslar
12/13/2023Özköklü
5.00 out of 5
Excellent
Recommendation
Today I picked up my "new" used one from Goslar. Mr. Paulsen's advice was first class. On a personal level, he was absolutely top-notch, and both sides came out of the sales talk as winners. And: Even if it sounds strange in the 21st century, as a woman I also feel that I am in very good hands at the dealership, unfortunately I have had several bad experiences at another dealership, here everything is top! Advice, car, handover and humanity are simply great. And no, I'm not being paid for this review. :-)
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Customer review & rating for:
HEINEMANN Goslar
12/09/2023Anonymously
4.00 out of 5
Good
Recommendation
Everything was totally uncomplicated. From placing the order to picking up my car.
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Customer review & rating for:
HEINEMANN Goslar
12/08/2023Anonymously
2.20 out of 5
Fair
The price of the major inspection has risen by 70% in the last 2 years.
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Customer review & rating for:
HEINEMANN Goslar
12/06/2023Anonymously
2.13 out of 5
Fair
I bought a Hyundai Kona N Performance in Goslar at the beginning of November, day registration with 18 KM mileage. The vehicle was supposed to have been checked before handover, which I doubt. The air pressure in all 4 tires was much too high at 2.8 bar, the windshield washer nozzles were set much too low, some of the protective films in the vehicle were not removed, and the vehicle was handed over with extremely low fuel (range and display were at zero). The only advice from the seller was to fill up immediately if possible. I was not given an inspection report although the annual inspection was supposed to have taken place. The inspection booklet was only stamped when I picked up the car. Overall, I was not satisfied with the whole transaction and the sales process, inquiries were not answered, no return calls from the seller and I was not treated as a customer although I made my intention to buy clear from the start. In addition, the trade-in offer was also €7,000.00 less than the private sale proceeds I had achieved myself within just 14 days.
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Customer review & rating for:
HEINEMANN Goslar
11/27/2023Anonymously
4.50 out of 5
Excellent
Recommendation
It's great when you are reminded before the warranty expires to present the vehicle to have any defects rectified!
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Customer review & rating for:
HEINEMANN Goslar
11/24/2023Anonymously
5.00 out of 5
Excellent
Recommendation
Personal contact with employees always friendly and courteous
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Customer review & rating for:
HEINEMANN Goslar
11/10/2023Harald Junkeg
5.00 out of 5
Excellent
Recommendation
Always quickly reachable,friendly and competent employees
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Customer review & rating for:
HEINEMANN Wernigerode
10/28/2023Anonymously
1,617 Reviews from
7 other sources
4.59 out of 5
Excellent
4.80 out of 5
Excellent
143 reviews on mobile.de
 
02/14/2024
4.73 out of 5
Excellent
68 reviews on bewertet.de
 
03/23/2022
4.61 out of 5
Excellent
69 reviews on mobile.de
 
03/06/2024
4.60 out of 5
Excellent
484 reviews on Google Maps
 
04/14/2024
4.60 out of 5
Excellent
237 reviews on Google Maps
 
04/17/2024
4.50 out of 5
Excellent
108 reviews on mobile.de
 
04/11/2024
4.50 out of 5
Excellent
508 reviews on Google Maps
 
04/17/2024
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* All reviews and experiences about HEINEMANN Gruppe are the subjective opinions of those who compose and submit them  |  The profile owner is responsible for the contents of this page  |   Profile active since 10/17/2019  |  Last update: 04/17/2024   |  Report profile

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