We became aware of Ms. Hofmann through the good experiences of our Hanse-Haus sellers. That's why she was our first point of contact when it came to financing our Hanse-Haus. The advice and support were very competent and, above all, uncomplicated. Any queries were always responded to as quickly as possible and answered in an understandable way, and the communication was really positive. Ms. Hofmann always endeavored to expedite the application for the loan, was also available at all times in this context and was very diligent in collecting the mountains of files for the compilation of the documents for the loan agreement. This ranged from excessive scanning marathons, which you had to work through, to entering data records on Christmas days. The adaptation to the respective circumstances with regard to the communication channels used is also particularly professional. For example, we were offered video conferences right from the start so that we could clarify technical questions face to face. Overall, the support was always characterized by very good, personal contact. All in all, we were and are very satisfied and can recommend Ms. Hofmann with a clear conscience to anyone looking for a reliable and good contact person for financing a construction project.
Many thanks from us for this humanly and professionally excellent, always customer-oriented service!
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