mal Anders Reisen

fulfill sustainable travel wishes

mal Anders Reisen

2026
4.92 out of 5
Excellent
321 Reviews
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At home in the heart of Sandhofen, at home in the world! We make sure that you experience an all-round perfect vacation. Let your travel dreams run wild: we will put together your very own individual trip. Benefit from our years of experience, our direct contacts to hotels and airlines as well as our excellent travel know-how.
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Contact information

mal Anders Reisen
Schönauer Strasse 10
68307 Mannheim
Germany
Directions

Contact person
Heike Anders-Dahms

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100% Recommended
5 stars 184
4 stars 11
3 stars 0
2 stars 0
1 star 0
Quality
Value
Services
Performance
Consulting
Customer service
Excellent (4.94)
Cost-performance ratio
Excellent (4.69)
OFFERS (1 offers)
All Gruppenreise
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Gruppenreise

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Starting at 1,999 euros per person

More details

As reviewers on ProvenExpert report, many express high levels of satisfaction with their experiences, noting that their expectations were consistently met. Reviewers highlight positive experiences related to customer service, emphasizing the responsiveness and professionalism they encountered throughout their interactions. Additionally, the overall quality of service appears to contribute significantly to their positive perceptions, reinforcing a strong sense of satisfaction.

Top competencies

Customer loyalty

5.00 out of 5
26 Reviews

Customer focus

5.00 out of 5
25 Reviews

Customer satisfaction

5.00 out of 5
25 Reviews

195 Reviews on ProvenExpert.com

4.92 out of 5
Excellent
5.00 out of 5
Excellent
Recommendation
Everything is top-notch and highly recommended!
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Customer review & rating for:
mal Anders Reisen
08/04/2026Anonymously
5.00 out of 5
Excellent
Recommendation
The entire team is very knowledgeable, especially thanks to their own extensive travel experience. Both vacations I booked through them went off without a hitch—from the booking and check-in all the way through the return trip. Mal Anders Reisen comes highly recommended.
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Customer review & rating for:
mal Anders Reisen
07/26/2026Chantal C.
5.00 out of 5
Excellent
Recommendation
Extremely helpful, knowledgeable, friendly,
The best travel agency—ever. The BEST!!!
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Customer review & rating for:
mal Anders Reisen
07/02/2026N.
5.00 out of 5
Excellent
Recommendation
As always, we were extremely satisfied and will definitely book our next trips with "mal ANDERS reisen" again. GREAT TEAM!
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Customer review & rating for:
mal Anders Reisen
06/04/2026Stefan & H.
mal Anders Reisen Comment from mal Anders Reisen:
Dear Stefan & H.,

Thank you so much for your fantastic feedback! 🎉 We are thrilled to hear that you are so satisfied with our service and that you will continue to choose "mal ANDERS reisen" for your future trips. Your praise for our team means a lot to us and motivates us to continue doing our best.

We’re already looking forward to your next adventures and are here to help you with advice and support whenever you need it!

Best regards,
Your “mal ANDERS reisen” Team
5.00 out of 5
Excellent
Recommendation
Mal Anders Reisen is the BEST travel agency ever!!!
Show original
Customer review & rating for:
mal Anders Reisen
05/17/2026N.
mal Anders Reisen Comment from mal Anders Reisen:
Hi Nicole,

Thank you so much for your wonderful feedback! We’re thrilled to hear that you’re so satisfied with our service. We always do our best to create the best travel experiences! The next time you’re planning a trip, we’d be happy to help.

All the best, and see you soon!

Your Mal Anders Reisen Team
5.00 out of 5
Excellent
Recommendation
Just like every year, everything is perfect
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Customer review & rating for:
mal Anders Reisen
04/15/2026J.
5.00 out of 5
Excellent
Recommendation
As always, 100% satisfied, even though there are problems again. 👍
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Customer review & rating for:
mal Anders Reisen
03/30/2026Anonymously
5.00 out of 5
Excellent
Recommendation
They took our requests very seriously, took plenty of time with us, and we simply felt comfortable and well advised
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Customer review & rating for:
mal Anders Reisen
03/18/2026Reinhold und Katharina B.
mal Anders Reisen Comment from mal Anders Reisen:
Dear Reinhold and Katharina B.,

Thank you so much for your wonderful review! We are delighted to hear that you enjoyed your stay with us and that we were able to meet your needs. Your positive feedback motivates us to continue doing our best. We look forward to seeing you again soon!

Warm regards,
Your team at mal Anders reisen
5.00 out of 5
Excellent
Recommendation
Excellent and friendly advice, excellent service, and helpful assistance at all times.
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Customer review & rating for:
mal Anders Reisen
03/08/2026Anonymously
mal Anders Reisen Comment from mal Anders Reisen:
Thank you very much for your great feedback! We are very pleased to hear that you are so happy with our advice and service. We place great importance on helping our customers at all times and it's great to know that we have achieved this for you. If you have any further questions or concerns in the future, please do not hesitate to contact us. We are always here for you!
Best regards
Your team from mal Anders reisen
5.00 out of 5
Excellent
Recommendation
Excellent advice and service!
Show original
Customer review & rating for:
mal Anders Reisen
01/21/2026Gisela und Bernhard S.
mal Anders Reisen Comment from mal Anders Reisen:
Dear Gisela and Bernhard S.,

Thank you very much for your wonderful review! We are delighted to hear that you are satisfied with our advice and service. Your positive feedback means a lot to us and motivates us to continue to do our best.

We look forward to welcoming you back soon!

Best regards,
Heike
travel differently
5.00 out of 5
Excellent
Recommendation
I have booked several times. They took a lot of time, listened to my wishes, and found the best offer for the trip.
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Customer review & rating for:
mal Anders Reisen
01/15/2026Petra B.
mal Anders Reisen Comment from mal Anders Reisen:
Dear Petra B.,

Thank you very much for your great review! We are very pleased to hear that you keep booking with us and that we were able to help you plan your trips. Your satisfaction is very important to us and we do our best to cater to all your needs and find the best deals. We look forward to welcoming you back soon!

Best regards,
Your customer service team
5.00 out of 5
Excellent
Recommendation
Friendly, customer-oriented advice,
time is taken,
appointments are kept,
Customer service is great!
- I RECOMMEND the travel agency !!!!!!
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Customer review & rating for:
mal Anders Reisen
11/25/2025Katrin N.
mal Anders Reisen Comment from mal Anders Reisen:
Thank you, Katrin N., for your positive review! We are pleased to hear that you are satisfied with our friendly and customer-oriented advice and our customer service. We very much appreciate your praise for keeping the appointments and recommending our travel agency. We look forward to continuing to support you in the future!
5.00 out of 5
Excellent
Recommendation
Excellent advice and support from the first inquiry to the return flight! Super friendly, a lot of time is taken for individual advice to get the best out of even the smallest details. Also in the run-up to and during the trip the support is absolutely top, assistance with visas, seat reservations or check-in - you are always in good hands! We can recommend Mal Anders Reisen without reservation.
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Customer review & rating for:
mal Anders Reisen
11/04/2025Tobias B.
mal Anders Reisen Comment from mal Anders Reisen:
Dear Tobias B.,

wow, thank you so much for your fantastic feedback! 🎉 We are delighted to hear that you were so satisfied with our advice and support. Your praise about our personalized advice and support during your trip means a lot to us. We work hard to ensure that every customer has the best possible experience and it's great to see that our efforts are appreciated!

It's wonderful to know that you felt you were in good hands throughout the process. Your unreserved recommendation motivates our team immensely!

We look forward to welcoming you back to Mal Anders Reisen soon!

Best regards,
Your Mal Anders Reisen Team
4.80 out of 5
Excellent
Recommendation
We booked a river cruise with Mal Anders Reisen for the first time this year. The organization and support from Heike and Oli was excellent.
It was a very nice trip together. Certainly not the last with this great Anders / Dahms team.
C. U.
Show original
Customer review & rating for:
mal Anders Reisen
10/06/2025Anonymously
mal Anders Reisen Comment from mal Anders Reisen:
Dear C. U.,

Thank you very much for your great feedback! We are delighted to hear that you enjoyed your first river cruise with Mal Anders Reisen so much. Heike and Oli will definitely appreciate your kind words - they always do their best to provide our guests with an unforgettable experience.

We look forward to welcoming you on board again soon and thank you for recommending us! See you on your next trip!

Best regards,
Your Mal Anders Reisen Team
5.00 out of 5
Excellent
Recommendation
Very good advice, personal support, imaginative design and attentive attention and support as well as reliability.
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Customer review & rating for:
mal Anders Reisen
10/06/2025Christine Giesder- W.
mal Anders Reisen Comment from mal Anders Reisen:
Dear Christine Giesder-W.,

Thank you very much for your wonderful review! We are very pleased to hear that you are so satisfied with our advice and support. Your words of praise for our creative design and reliability mean a lot to us. We appreciate your trust and look forward to supporting you in the future!

With best regards,
[Your name]
[your company]
5.00 out of 5
Excellent
Recommendation
You don't have to think long about why you should choose this travel agency, cordiality is very important here. Very competent. Would recommend it to everyone to see for themselves, so you can feel how great it is
Show original
Customer review & rating for:
mal Anders Reisen
10/06/2025Gisela H.
mal Anders Reisen Comment from mal Anders Reisen:
Dear Gisela H.,

wow, thank you so much for your wonderful review! 🎉 It fills us with joy to hear that you experienced warmth and competence with us. Your positive feedback means a lot to us and we are thrilled that you are so satisfied!

It's great that you recommend our travel agency and we look forward to supporting you in the future. Thank you for taking the time to share your experience with us.

Here's to many more unforgettable trips!

Best regards,
Your team from [travel agency name] 🌟
5.00 out of 5
Excellent
Recommendation
We have now booked our third trip there and have been very satisfied every time. You feel well looked after there and every wish is catered for. Each time we go there with only a rough idea and come out with a planned trip. And you don't have to worry about anything.
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Customer review & rating for:
Würden Sie mal Anders Reisen und genießen weiterempfehlen?
06/22/2025Miriam L.
5.00 out of 5
Excellent
Recommendation
Our trusted travel agency for years and we have never been disappointed. Super service, you feel you are in good hands, perfect and competent advice. Thank you for so many unforgettable vacations.
Show original
Customer review & rating for:
Würden Sie mal Anders Reisen und genießen weiterempfehlen?
06/16/2025K.
5.00 out of 5
Excellent
Recommendation
Great team. Very friendly and competent. Respond to all wishes so that the vacation is perfect.
Never again another travel agency.
Show original
Customer review & rating for:
Würden Sie mal Anders Reisen und genießen weiterempfehlen?
06/16/2025Anonymously
5.00 out of 5
Excellent
Recommendation
We have never received such good advice as with mal Anders Reisen. Whether city break, package tour, individual trip everything was always TOP. We have never been disappointed.
Simply very, very professional and highly recommended!
The Berardi family from Mannheim
Show original
Customer review & rating for:
Würden Sie mal Anders Reisen und genießen weiterempfehlen?
06/16/2025Tanja B.
126 Reviews from
2 other sources
4.92 out of 5
Excellent
5.00 out of 5
Excellent
22 reviews on Facebook
 
09/08/2025
4.90 out of 5
Excellent
103 reviews on Google
 
07/21/2026
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All reviews and experiences about mal Anders Reisen are the subjective opinions of those who compose and submit them  |  The profile owner is responsible for the contents of this page  |   Profile active since 09/25/2020  |  Last update: 08/04/2026   |  Report profile

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