My Care Friend

24 hours care, 24 hours care, polish caregivers, care at home

My Care Friend
50 Reviews i
published (96%)
out of 52 reviews
Contact information
My Care Friend was created so that no one has to give up their independence and dignity in the autumn of life. Over the past 10 years, we have specialized in providing affordable senior care solutions for both residential and business clients.


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Contact information

My Care Friend
Wawrzyniaka 2
53-022 Wrocław
Poland
Directions

Contact person
MyCareFriend

Opening hours

Sunday CLOSED

Websites & Profiles

Review from 08/29/2022  
4.87 out of 5
Excellent
Recommendation
Quality
Care
Top competencies

Expertise

5.00 out of 5
4 Reviews

Organization

5.00 out of 5
4 Reviews

Feel-good factor

5.00 out of 5
4 Reviews

50 Reviews on ProvenExpert.com

4.87 out of 5
Excellent
Recommendation
Eine polnische Pflegekraft ist ein Volltreffer. Die Hilfe von My Care Friend ist von unschätzbarem Wert. Die Pflege war für uns neu und von Anfang an etwas beängstigend. Alles verlief nach Plan. Wir hatten das Gefühl, dass wir bei MCF sehr gut beraten wurden. Mein Vater war gerade 89 geworden und brauchte eine professionelle Pflegekraft. Hier haben wir sie gefunden.
Customer review & rating for:
My Care Friend
08/29/2022Anonymously
My Care Friend Comment from My Care Friend:
Vielen Dank für Ihre Bewertung. Es freut uns sehr, dass Sie mit unseren Pflegern zufrieden sind!
5.00 out of 5
Excellent
Recommendation
Without a doubt one of the best agencies we have worked with so far. The large database ensures that you can choose your caregiver well from the start. Technically, the office is also well positioned and usually answers us within minutes if we have a question or complaint. Especially the friendly contact and the uncomplicated handling are very professional, so that one is always helped quickly.
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Customer review & rating for:
My Care Friend
08/23/2022Anonymously
My Care Friend Comment from My Care Friend:
We are happy to hear this. Thank you for contacting My Care Friend!
4.20 out of 5
Good
Recommendation
We are very happy with our current caregiver, even though we were only satisfied with our second choice. Fortunately, the customer service was very professional from the beginning and understanding of our concerns. After the consultation, we then also spoke to new applicants again and ultimately decided on a caregiver with better language skills.
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Customer review & rating for:
My Care Friend
07/25/2022Anonymously
My Care Friend Comment from My Care Friend:
Thank you for your great review! We were very pleased with your feedback.
4.52 out of 5
Excellent
Recommendation
When working with MCF, I especially appreciate the friendliness and the nice contact. In addition, I never have the feeling that they want to sell me something that I don't need, as is the case with some other agencies. Rather, the staff goes out of their way to find the right caregiver and help with the transition in the early days. We are very satisfied!
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Customer review & rating for:
My Care Friend
07/15/2022W.
4.54 out of 5
Excellent
Recommendation
We have never worked with an external nurse before. Therefore, it was not easy for us to immediately trust a stranger. But only 1 year later, our Anna has become a real part of the family. What would we do without you!
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Customer review & rating for:
My Care Friend
07/04/2022Anonymously
My Care Friend Comment from My Care Friend:
Thank you so much for rating us! It was our pleasure to support your mother, you and your family.
4.57 out of 5
Excellent
Recommendation
Here we found what we were looking for. Great service, first class care and advice that we have not found anywhere else. As soon as I have a doubt, I know I can call and always get an answer. As a customer you are not ignored or treated badly. There is really nothing to complain about. Martina K. with family
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Customer review & rating for:
My Care Friend
06/20/2022M.
My Care Friend Comment from My Care Friend:
Thank you for your positive feedback! Best regards My Care Friend
4.43 out of 5
Good
Recommendation
My mother is stubborn and doesn't want any help. She definitely did not want to go to a nursing home. So the alternative was a Polish caregiver from MCF. She would live with my mother and my mother would continue to feel comfortable in her home. And that's exactly what happened. My mother chose her together with me, and now she even thanks you for it. Thank you so much for your wonderful service!
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Customer review & rating for:
My Care Friend
06/02/2022M.
5.00 out of 5
Excellent
Recommendation
Everything went smoothly, very good communication, as well as a good understanding,. Everything was agreed and there were no problems.
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Customer review & rating for:
My Care Friend
03/10/2022Wolfgang L.
4.00 out of 5
Good
Recommendation
Customer service at the highest level. All comments and concerns were taken into consideration. My husband and I work a lot and unfortunately needed a 24 hour caregiver for my mother. We had the opportunity to talk to the applicants and after the interviews everything was clear for us. Our mother Petra and Mrs. Anna get along very well.
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Customer review & rating for:
My Care Friend
02/09/2022S. H.
My Care Friend Comment from My Care Friend:
Thank you very much! Best regards My Care Friend and Team
5.00 out of 5
Excellent
Recommendation
Customer service at the highest level. All comments and concerns were taken into consideration. My husband and I work a lot and unfortunately needed a 24 hour caregiver for my mother. We had the opportunity to talk to the applicants and after the interviews everything was clear for us. Our mother Petra and Mrs. Anna get along very well.
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Customer review & rating for:
My Care Friend
02/01/2022Anonymously
My Care Friend Comment from My Care Friend:
Thank you for your positive feedback!
4.00 out of 5
Good
Recommendation
At first I had doubts whether I would find the right care for my father. I had already made several attempts and was about to give up, but then a friend recommended that I work with My Care Friend. I gave it a try and didn't regret it. I only decided on the second caregiver, but it was the best decision of my life! My father is just as happy.
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Customer review & rating for:
My Care Friend
02/01/2022Anonymously
My Care Friend Comment from My Care Friend:
Thank you very much for your review. Best regards My Care Friend
5.00 out of 5
Excellent
Recommendation
Our caregiver is a real treasure for the family. She is great support and helps my father around the clock. She is an experienced caregiver and all references were thoroughly checked by My Care Friend beforehand. We are very grateful for this professional service and expertise. The caregiver's language skills are also at a high level! I highly recommend working with MCF!
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Customer review & rating for:
My Care Friend
01/18/2022Marcus K.
My Care Friend Comment from My Care Friend:
Thank you very much for giving us a 5-star rating! We are very happy about this opinion.
3.00 out of 5
Average
Recommendation
Contact with the office has always been fantastic, they answer questions quickly. Unfortunately, the costs are too high. In return, the quality of care Magdalena provided for my father was very high. She cooked, read and listened to music with my mother every day. I can only recommend this company!
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Customer review & rating for:
My Care Friend
12/22/2021Anne B.
My Care Friend Comment from My Care Friend:
Thank you for your positive feedback!
5.00 out of 5
Excellent
Recommendation
Agata takes wonderful care of my mother. She is empathetic, patient, compassionate and very knowledgeable about the needs of the elderly. During visits, our mother was seen cared for, well fed and in a family atmosphere. Everything works, despite Corona. We feel very well taken care of at MyCareFriend and recommend the agency without reservation.
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Customer review & rating for:
My Care Friend
12/21/2021Hans B.
My Care Friend Comment from My Care Friend:
Thank you very much! Best regards My Care Friend and Team
4.00 out of 5
Good
Recommendation
Professional and competent agency! My experience with My Care Friend team is very positive, all wishes and changes were met. All caregivers were well trained that the mother at no time had a bad feeling.
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Customer review & rating for:
My Care Friend
12/20/2021Anonymously
My Care Friend Comment from My Care Friend:
Thank you for giving us a 4-star rating! We are very pleased with this opinion.
5.00 out of 5
Excellent
Recommendation
The caregiver was friendly, hardworking and helped my mother a lot with her daily activities. We can't say anything negative.
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Customer review & rating for:
My Care Friend
11/24/2021Sabina M.
My Care Friend Comment from My Care Friend:
Thank you very much! Best regards My Care Friend and Team
3.80 out of 5
Good
Recommendation
Without a doubt one of the best agencies we have worked with. The large card index ensures that you can choose your caregiver well from the outset. Technically, the office is also well positioned and usually answers us within minutes if we have a question or complaint. The friendly approach and uncomplicated processing are particularly professional, so that you always get help quickly.
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Customer review & rating for:
My Care Friend
11/08/2021Anonymously
My Care Friend Comment from My Care Friend:
Thank you for your positive feedback!
4.00 out of 5
Good
Recommendation
Good experience. Inquired about care with 2 people and it worked out wonderfully. The care is very good and the food fits as well. Bottom line, the service is really great for people like me who don't have a lot of time to constantly look for new caregivers but don't want to pay the price of a local agency. I would recommend it anytime.
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Customer review & rating for:
My Care Friend
11/08/2021A.
My Care Friend Comment from My Care Friend:
Thank you for your review!
4.80 out of 5
Excellent
Recommendation
I have no complaints at all about the placement itself. So far, we have been placed with a total of three nurses, who now work for us on a rotational basis. After we were not so satisfied with the completion of the maintenance duties with our first candidate, we asked for a replacement. After a week we had a new caregiver who has been helping us take care of our parents for 6 months now.
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Customer review & rating for:
My Care Friend
11/08/2021M.
My Care Friend Comment from My Care Friend:
We are happy to hear this. Thank you for contacting My Care Friend!
4.40 out of 5
Good
Recommendation
The good care was my most important reason for working with my care friend until my mother passed away. What I liked was that I was always kept up to date step by step, because I often couldn't be there myself. Even though it was certainly not always easy, our nurse solved some major problems in our care situation such as positioning and skin care.
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Customer review & rating for:
My Care Friend
11/08/2021K.
My Care Friend Comment from My Care Friend:
Thank you very much for your review. Best regards My Care Friend
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* All reviews and experiences about My Care Friend are the subjective opinions of those who compose and submit them  |  The profile owner is responsible for the contents of this page  |   Profile active since 05/25/2021  |  Last update: 09/06/2022   |  Report profile

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