Panda Tierversicherung

Dog health insurance, surgery and liability insurance

Panda Tierversicherung
118 Reviews i
published (66%)
out of 179 reviews
Contact information
PANDA pet insurance offers more than just comprehensive protection at great prices. Together with our insurance community we want to support projects in the field of animal welfare and environmental protection. which is why Panda donates a part of its sales to important projects of our partner organizations.

Contact information

Panda Tierversicherung
Mühlenstr. 8a
14167 Berlin
Germany
Directions

Contact person
Hannah Richter

Review from 02/04/2024  
3.40 out of 5
Average
Quality
Value
Services
Implementation
Consulting
Top competencies

Professionalism

5.00 out of 5
6 Reviews

Customer satisfaction

5.00 out of 5
6 Reviews

Sustainability

5.00 out of 5
6 Reviews

118 Reviews on ProvenExpert.com

3.40 out of 5
Average
I was insured with Panda for a year with my young dog and was extremely satisfied almost the whole time. Most of the time, everything went smoothly and the reimbursement of costs also worked relatively promptly - up to this point, it was only a matter of smaller invoice amounts. Massive problems arose when I submitted the first larger invoice (approx. €400). This was followed by an odyssey of countless emails and pointless additional claims/documents/explanations from the vet treating me. The contact with the insurance company turned out to be extremely unfriendly, sometimes impertinent and almost impudent as well as massively limited because, for example, the simplest formulations were not read correctly and the same proof was repeatedly requested. After months of extremely annoying contact, the costs were finally reimbursed. A short time later (at the end of the insurance year) there was a slight increase in premiums (approx. €10), which would have been perfectly legitimate, but a few days later the termination of the contract fluttered into the house, without any justification, only with the information that a termination of both sides is possible at any time at the end of the contract.
It's a pity, because we were very satisfied until the incident in question and would have stayed with the insurance company if these problems hadn't arisen with every major bill.
Nonetheless, it has to be said that this would be very good value for money IF the benefits were maintained.
Show original
Customer review & rating for:
Panda Tierversicherung
02/04/2024Anonymously
5.00 out of 5
Excellent
Recommendation
I am very satisfied with Panda Insurance. It offers all the important benefits. Customer service is also always easy to reach.
Show original
Customer review & rating for:
Panda Tierversicherung
01/06/2024Anonymously
5.00 out of 5
Excellent
Recommendation
Price performance is great. Insurance claim was settled quickly.
Show original
Customer review & rating for:
Panda Tierversicherung
01/05/2024Myriam Svenja R.
5.00 out of 5
Excellent
Recommendation
I've had the insurance for our dog for almost a year now and I'm really very satisfied. Yes, it sometimes takes 2-3 weeks to process the reimbursement of costs, but so far every invoice has been covered without restriction and without further inquiries.
Show original
Customer review & rating for:
Panda Tierversicherung
01/02/2024L.
5.00 out of 5
Excellent
Recommendation
Without Panda pet insurance, I would really be up a creek.... Unforeseeable events come faster than you would like... Thank you for your support, :-)
Show original
Customer review & rating for:
Panda Tierversicherung
12/21/2023Anonymously
2.40 out of 5
Fair
Poor insurance, settlement takes a long time and only after several reminders
If you have several insurance claims, termination follows
Absolutely not recommended
Show original
Customer review & rating for:
Panda Tierversicherung
12/20/2023Anonymously
3.40 out of 5
Average
We were insured with Panda for a year with our young dog. Now, after one year and after damage, the insurance has been canceled. Unfortunately, no note was written as to why the insurance was canceled, but only with the reason that the insurer can cancel just like the policyholder.
We would not recommend this insurance to anyone. It is cheap, but the insurance pays out in the event of a claim, but after a year you are kicked out. Unfortunately a great pity. ☹️
Show original
Customer review & rating for:
Panda Tierversicherung
12/20/2023V.
5.00 out of 5
Excellent
Recommendation
Very good customer service, easy to take out animal protection insurance. Good price-performance ratio.
Show original
Customer review & rating for:
Panda Tierversicherung
12/16/2023Anonymously
5.00 out of 5
Excellent
Recommendation
The price/performance ratio is excellent.
Parts of the bill were covered due to my cat's car accident.
Show original
Customer review & rating for:
Panda Tierversicherung
12/15/2023Anonymously
5.00 out of 5
Excellent
Recommendation
I am very satisfied, I have already had to use the insurance for my kitten and everything went smoothly. I would have been lost without it.
Show original
Customer review & rating for:
Panda Tierversicherung
12/13/2023Bettina S.
5.00 out of 5
Excellent
Recommendation
I am very satisfied and recommend it to others
Show original
Customer review & rating for:
Panda Tierversicherung
12/12/2023Anonymously
5.00 out of 5
Excellent
Recommendation
Panda pet insurance impresses with excellent service and fast processing. A trustworthy choice for the health of our furry family members
Show original
Customer review & rating for:
Panda Tierversicherung
12/12/2023Anonymously
5.00 out of 5
Excellent
Recommendation
I can only warmly recommend the insurance, my dog and I are in the right place here.
It was very easy to take out the policy and the price and service are convincing.
Show original
Customer review & rating for:
Panda Tierversicherung
12/10/2023Sandra D.
5.00 out of 5
Excellent
Recommendation
The costs were very fair and understandable. I can only recommend them.
Show original
Customer review & rating for:
Panda Tierversicherung
12/08/2023L.
4.60 out of 5
Excellent
Recommendation
Very good contact for my pet insurance.
Show original
Customer review & rating for:
Panda Tierversicherung
12/07/2023G.
5.00 out of 5
Excellent
Recommendation
Great advice. The customer service is very friendly and helpful. Everything that was important to us is covered by the insurance. I can recommend it with a clear conscience.
Show original
Customer review & rating for:
Panda Tierversicherung
12/06/2023A.
5.00 out of 5
Excellent
Recommendation
I am very happy with my Panda pet insurance. I took out one for each of my 3 cats to be on the safe side. When my cat had a serious operation, which was also very expensive, the Panda team stood by my side, gave me competent advice and answered all my questions. I can only recommend them to others.
Show original
Customer review & rating for:
Panda Tierversicherung
12/05/2023Anonymously
5.00 out of 5
Excellent
Recommendation
I was pleasantly surprised by the company's overall service! The product is world class! Definitely to be recommended!
Show original
Customer review & rating for:
Panda Tierversicherung
12/04/2023Anonymously
5.00 out of 5
Excellent
Recommendation
I am absolutely satisfied. Taking out the policy was super easy and uncomplicated. Now my two 4-legged friends are optimally insured for their health and I can sit back and relax the next time I visit the vet
Show original
Customer review & rating for:
Panda Tierversicherung
12/03/2023Anonymously
5.00 out of 5
Excellent
Recommendation
I'm super happy with it so far, it was a good decision to switch.
Show original
Customer review & rating for:
Panda Tierversicherung
11/30/2023Anonymously
Submit a review

Your message to Panda Tierversicherung

Please complete the field highlighted in red.
Please complete the field highlighted in red.
Invalid email address
* required fields
Invalid characters. Only numbers and space characters are possible.

I accept the privacy policy.

* All reviews and experiences about Panda Tierversicherung are the subjective opinions of those who compose and submit them  |  The profile owner is responsible for the contents of this page  |   Profile active since 10/22/2021  |  Last update: 03/05/2024   |  Report profile

More transparency and security while looking for competent professionals

Authentic customer opinions
Take advantage of other customers' experiences: ProvenExpert's authenticated customer reviews can help you choose the right product or service.
Effective customer feedback
ProvenExpert allows the entire service spectrum of a company (e.g. customer service, consulting) to be reviewed. This way you get a detailed overview of your service quality in all areas.
Independent reviews
ProvenExpert is free, independent, and neutral. Customers make reviews of their own accord — their opinions are not for sale. And the content of reviews cannot be influenced by money or by any other means.

A good reputation is the world's
best form of advertising!

85% of all consumers trust online reviews just as much as they do personal recommendations.

Let ProvenExpert give your business a boost with the best advertising in the world: the opinions of satisfied customers.
Review Guidelines  |  Quality Assurance  |  Privacy Policy  |  Legal Notice  © 2011 - 2024 Expert Systems GmbH