Raphael Gruber

Head of the office

Raphael Gruber
TOP SERVICE PROVIDER 2024
TOP RECOMMENDATION 2024
4.90 out of 5
Excellent
168 Reviews
Contact information
Bachelor of Insurance Management (B.A.)
CERTIFIED FINANCIAL PLANNER®

Contact information

Raphael Gruber
Barmenia Geschäftsstelle
Durlacher Allee 75
76131 Karlsruhe
Germany
Directions

100% Recommended
5 stars 148
3 stars 0
2 stars 0
1 star 0
Top competencies

Knowledge

4.96 out of 5
26 Reviews

Situation analysis

5.00 out of 5
25 Reviews

Advice

4.96 out of 5
25 Reviews

155 Reviews on ProvenExpert.com

4.92 out of 5
Excellent
5.00 out of 5
Excellent
Recommendation
Advice was good and understandable.
Highly recommended. He took the time to explain everything to me.
Show original
Customer review & rating for:
Raphael Gruber | Barmenia Versicherungen
06/27/2024Marcus Zöllner
Raphael Gruber Comment from Raphael Gruber:
Hello Mr. Zöllner,

Thank you very much for your positive feedback! I am very pleased that you were satisfied with my advice. It is important to me to take the necessary time and explain everything clearly. Your recommendation means a lot to me!

Best regards
Raphael Gruber
5.00 out of 5
Excellent
Recommendation
Prompt response to inquiries. Sympathetic customer approach. Committed, speedy and service-oriented handling of the problem.
Show original
Customer review & rating for:
Raphael Gruber | Barmenia Versicherungen
06/21/2024Dr. Martin Kolb
Raphael Gruber Comment from Raphael Gruber:
Hello Dr. Kolb,

Thank you very much for your positive review! I am pleased that you are satisfied with my response time and service. It was a pleasure to help you.

Best regards
Raphael Gruber
5.00 out of 5
Excellent
Recommendation
I would like to recommend Mr. Gruber, a competent and honest consultation, which has led to an improved conclusion for me.
Show original
Customer review & rating for:
Raphael Gruber | Barmenia Versicherungen
06/07/2024Magnus von Stetten
Raphael Gruber Comment from Raphael Gruber:
Hello Mr. von Stetten,

Thank you very much for the positive review! I am pleased that my advice has helped you.

Best regards
Raphael Gruber
5.00 out of 5
Excellent
Recommendation
Very easy to reach and deals with concerns promptly.
Show original
Customer review & rating for:
Raphael Gruber | Barmenia Versicherungen
06/04/2024Armin Sailer
Raphael Gruber Comment from Raphael Gruber:
Hello Mr. Sailer,

Thank you very much for your positive feedback and recommendation! I am pleased that you are satisfied with my availability and fast processing.

Best regards
Raphael Gruber
4.00 out of 5
Good
Recommendation
He was committed to the customer during the mediation process and was able to speed up the processing of the building insurance contract with Barmenia Versicherung considerably. He was able to answer all my questions to my satisfaction.
Thank you very much.
Show original
Customer review & rating for:
Raphael Gruber | Barmenia Versicherungen
05/17/2024Roland Kühnberger
Raphael Gruber Comment from Raphael Gruber:
Hello Mr. Kühnberger,

Thank you very much for your kind review! I am very pleased to hear that you are satisfied with my support and the fast processing of your contract with Barmenia Versicherung. I will be happy to answer any further questions you may have at any time.

Thank you very much for your trust and your positive feedback!

Best regards
Raphael Gruber
5.00 out of 5
Excellent
Recommendation
I can definitely highly recommend Mr. Gruber. He is extremely friendly and competent. The advice is excellent, he responds to the customer's wishes and deals with all concerns promptly.
Show original
Customer review & rating for:
Raphael Gruber | Barmenia Versicherungen
04/16/2024Sabine Ritter
Raphael Gruber Comment from Raphael Gruber:
Hello Mrs. Ritter,

Thank you very much for your recommendation! I am pleased that you are satisfied with my friendly and competent advice and the speedy processing of your concerns.

Best regards
Raphael Gruber
5.00 out of 5
Excellent
Recommendation
Always helpful, good advice.
Show original
Customer review & rating for:
Raphael Gruber | Barmenia Versicherungen
03/28/2024Marzena Miller
Raphael Gruber Comment from Raphael Gruber:
Hello Mrs. Miller,

Thank you very much for your review! I am pleased that you appreciate my helpfulness and advice.

Best regards
Raphael Gruber
5.00 out of 5
Excellent
Recommendation
We only had contact with Mr. Gruber twice. Both times he was very friendly and committed and was able to resolve our concerns quickly and completely. We will be happy to contact him again if we have any further concerns and are happy to recommend him to others.
Show original
Customer review & rating for:
Raphael Gruber | Barmenia Versicherungen
03/21/2024Dr. Joachim Werner
Raphael Gruber Comment from Raphael Gruber:
Hello Dr. Werner,

Thank you very much for your review! I am very pleased that you were satisfied with my support and that your concerns were resolved quickly and completely. I will be happy to help you with any further concerns and look forward to your recommendation.

Best regards
Raphael Gruber
5.00 out of 5
Excellent
Recommendation
Customer review & rating for:
Raphael Gruber | Barmenia Versicherungen
03/07/2024Yuanfan Wang
Raphael Gruber Comment from Raphael Gruber:
Hello Yuanfan,

Thank you very much for your review! I am very pleased that you are satisfied with my advice.

Best regards
Raphael Gruber
4.75 out of 5
Excellent
Recommendation
Fast, competent handling of my inquiries and good feedback culture. Thank you
Show original
Customer review & rating for:
Raphael Gruber | Barmenia Versicherungen
02/29/2024Anonymously
Raphael Gruber Comment from Raphael Gruber:
Hello,

Thank you very much for your review! I am pleased that you appreciate my fast and competent processing and my feedback culture. Your thanks motivate me a lot!

Best regards
Raphael Gruber
5.00 out of 5
Excellent
Recommendation
Very competent advice
Show original
Customer review & rating for:
Raphael Gruber | Barmenia Versicherungen
02/23/2024Jana Michalcova
Raphael Gruber Comment from Raphael Gruber:
Hello Mrs. Michalcova,

Thank you very much for your review and your recommendation!

Best regards
Raphael Gruber
5.00 out of 5
Excellent
Recommendation
Mr. Gruber even advised us on Saturday afternoon and emails were answered immediately.
Show original
Customer review & rating for:
Raphael Gruber | Barmenia Versicherungen
02/12/2024Anett Hauschild
Raphael Gruber Comment from Raphael Gruber:
Hello Mrs. Hauschild,

Thank you very much for your positive feedback! We are pleased to read that you are satisfied with our fast e-mail communication.

We also endeavor to provide our customers with the best possible support even outside normal business hours. For this purpose, we have also introduced a 24-hour service, which you can find at

service.bgrg.de

can be reached. You can also find quick help there if we are not available in person.

Best regards
Raphael Gruber
5.00 out of 5
Excellent
Recommendation
Mr. Gruber is always very friendly. Above all, he always explains everything precisely and very well.
He always gets back to me immediately and answers all questions clearly and confidently.
I would definitely recommend Mr. Gruber to others.
Show original
Customer review & rating for:
Raphael Gruber | Barmenia Versicherungen
02/06/2024Linda Bierhalter
Raphael Gruber Comment from Raphael Gruber:
Hello Mrs. Bierhalter,

Thank you very much for your detailed and positive feedback and recommendation! We are extremely proud that you like our friendly manner, the comprehensive clarification and quick feedback. Clarity and communication at eye level reflect exactly the values that are important to us.

Best regards
Raphael Gruber
5.00 out of 5
Excellent
Recommendation
Customer review & rating for:
Raphael Gruber | Barmenia Versicherungen
01/31/2024Pia Papas
Raphael Gruber Comment from Raphael Gruber:
Hello Mrs. Papas,

Thank you very much for the great review! We are very pleased that you were satisfied with our friendliness and helpfulness.

Best regards
Raphael Gruber
5.00 out of 5
Excellent
Recommendation
Nice uncomplicated contact. Has my absolute recommendation.
Show original
Customer review & rating for:
Raphael Gruber | Barmenia Versicherungen
01/30/2024Anonymously
Raphael Gruber Comment from Raphael Gruber:
Hello,

Thank you very much for your kind words and recommendation! We are very pleased that you were satisfied with our service.

Best regards
Raphael Gruber
5.00 out of 5
Excellent
Recommendation
Mr. Gruber always takes enough time to answer my questions. I have always found him to be very reliable, honest and forward-looking in his advice. His commitment and prompt feedback are commendable. I can absolutely recommend him.
Show original
Customer review & rating for:
Raphael Gruber | Barmenia Versicherungen
01/23/2024C. S.
Raphael Gruber Comment from Raphael Gruber:
Hello C.S.,

Thank you very much for your extremely positive feedback and your recommendation!

It is also important to us that there are no open/unanswered questions, so that our customers can make the decision for an insurance contract with a good feeling.

Your praise and recommendation are a great motivation and confirmation of our work. We look forward to continuing to support you in the future and thank you for your trust in our team!

Best regards
Raphael Gruber
4.75 out of 5
Excellent
Recommendation
Pleasant contact.
Late telephone times.
Spontaneous, quick solutions.
Show original
Customer review & rating for:
Raphael Gruber | Barmenia Versicherungen
01/22/2024Anonymously
Raphael Gruber Comment from Raphael Gruber:
Thank you very much for your positive feedback! We are very pleased that you found contact with us pleasant and that you appreciate our late telephone hours and the quick provision of spontaneous solutions. It is our goal to provide our customers with the best possible service and your feedback encourages us in our efforts to be flexible and customer-oriented. Should you have any further suggestions or needs, please do not hesitate to contact us at any time. We look forward to working with you in the future!

Best regards
Raphael Gruber
5.00 out of 5
Excellent
Recommendation
Responds very quickly.
Available at any time.
Show original
Customer review & rating for:
Raphael Gruber | Barmenia Versicherungen
01/16/2024P. C.
Raphael Gruber Comment from Raphael Gruber:
Hello P.C.,

Thank you very much for your great review and recommendation! We try very hard to offer quick help for the respective request.

Best regards
Raphael Gruber
5.00 out of 5
Excellent
Recommendation
Mr. Gruber is always there when you need help, even at unusual times.
Show original
Customer review & rating for:
Raphael Gruber | Barmenia Versicherungen
01/04/2024Andreas Hauser
Raphael Gruber Comment from Raphael Gruber:
Hello Mr. Hauser,

Thank you for your review and recommendation. We are constantly working on expanding our service. In order to guarantee and further improve this in the future, we also offer a "24 hour service":

At https://service.bgrg.de you can get quick help at any time, even outside our personal availability.

Best regards
Raphael Gruber

Digital Barmenia office with personal advice
5.00 out of 5
Excellent
Recommendation
Mr. Gruber is very reliable and competent. No artificial and feigned friendliness, but he has an honest and natural demeanor, which makes working with him extremely pleasant. He gives very good advice and doesn't talk you into anything. An insurance broker at eye level! Unfortunately, such people are becoming increasingly rare.
Show original
Customer review & rating for:
Raphael Gruber | Barmenia Versicherungen
12/30/2023Anonymously
Raphael Gruber Comment from Raphael Gruber:
Thank you for your great review and the positive feedback. We attach great importance to authentic customer relationships and advice at eye level.

Your praise is a valuable confirmation for us that we are on the right track. We are grateful that you have taken the time to share your experience and hope that we can continue to exceed your expectations in the future.

Best regards
Raphael Gruber
13 Reviews from
2 other sources
4.69 out of 5
Excellent
5.00 out of 5
Excellent
8 reviews on Google Maps
 
07/20/2024
4.20 out of 5
Good
5 reviews on Facebook
 
03/09/2023
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All reviews and experiences about Raphael Gruber are the subjective opinions of those who compose and submit them  |  The profile owner is responsible for the contents of this page  |   Profile active since 04/10/2018  |  Last update: 07/20/2024   |  Report profile

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