Secursenior GmbH

Mediation of 24-hour care

Contact information
Secursenior Ltd. is a placement agency that has been directly providing so-called 24-hour care from Poland for over 10 years. For demanding clients we personally search - according to your individual wishes and requirements - suitable personnel for home care of family members.

Contact information

Secursenior GmbH
Kaiser- Wilhelm- Ring, 19
40545 Düsseldorf
Germany
Directions

Contact person
Geschäftsführerin -Marzena Espey

100% Recommended
5 stars 21
3 stars 0
2 stars 0
1 star 0
Excellent (4.93)
Cost-performance ratio
Good (4.44)
Top competencies

Customer satisfaction

5.00 out of 5
11 Reviews

Bond of trust

5.00 out of 5
11 Reviews

Expertise

4.91 out of 5
11 Reviews

26 Reviews on ProvenExpert.com

4.80 out of 5
Excellent
5.00 out of 5
Excellent
Recommendation
Very good help for the sick and their relatives, smooth process without any problems, very qualified and friendly. The staff we were given did an excellent job in a professional and dedicated manner. They had our complete trust. There were also no difficulties with communication.
We have been very satisfied with the work of Secursenjor and their staff for 4 years.
Thank you very much!
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Customer review & rating for:
24-Stunden Betreuung -Secursenior GmbH
12/31/2023Anonymously
5.00 out of 5
Excellent
Recommendation
Very trusting, empathetic contact,
everything is excellently organized, you feel well looked after.
We are completely satisfied and would book you again at any time.
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Customer review & rating for:
24-Stunden Betreuung -Secursenior GmbH
11/30/2023Anonymously
5.00 out of 5
Excellent
Recommendation
We turned to Secursenior GmbH just under a year ago to get 24/7 care for our middle-dementia mother, who is also no longer so mobile, with moderate incontinence, because Mom does not want to go to a home. She has an apartment and feels at home there. The conversation with Mrs. Espey, was absolutely purposeful, everything was explained. We have had 2 ladies for just under a year, who look after our mother alternately, and really only care for her 24/7. A cleaner is on site. Both ladies are amazing and are already part of the family. We don't control them, but we are always in contact. They take care of my mom in any way she needs. They pay attention to everything. They get to give the pills, accompany my mommy everywhere and take care of EVERYTHING. Our mother looks like a newborn when we are there, they prepare great things for dinner, but always with the focus that it is healthy. They pay attention to our mother's drinking habits. The cooperation with the two ladies is incredible, and every time we are there they want to spoil us too, they both cook great and the kitchen looks like a magic fairy is flying there. They go for walks with mommy (in the wheelchair that is) and have a coffee with her. It is very fortunate that we know our mother is so well taken care of. Of course, Mami didn't want anyone in the apartment, but now she thinks it's great to be so pampered. Quite great, also from Seniorsecur, who handle this and have such employees. For privacy reasons, I do not mention the names. However, I can recommend Seniorsecur and especially the caring employees without reservation.
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Customer review & rating for:
24-Stunden Betreuung -Secursenior GmbH
11/02/2023B H D.
5.00 out of 5
Excellent
Recommendation
In, for all concerned, very difficult times, very committed, competent and expert support. Everything very well organized and prepared. Many, many thanks and all the best for the future.
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Customer review & rating for:
Secursenior GmbH
09/06/2022Bernd M.
4.96 out of 5
Excellent
Recommendation
I felt confident at all times that my mother's care would always be provided in the best possible way.
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Customer review & rating for:
24-Stunden Betreuung -Secursenior GmbH
08/08/2022Anonymously
5.00 out of 5
Excellent
Recommendation
We were provided with very good support staff by Secursenior, all matters were well organized. There was always a sympathetic ear for problems and quick solutions. In case of illness and absence of staff , which happened over the years, as we needed two caregivers each, the agency always created a suitable solution even under high time pressure. Secursenior has been an absolutely reliable and high-quality support for us in the complex care of our two parents and we are very grateful to the agency for this.
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Customer review & rating for:
24-Stunden Betreuung -Secursenior GmbH
11/13/2021Britta L.
4.67 out of 5
Excellent
Recommendation
We really received uncomplicated, professional and comprehensive help in a difficult situation very quickly.
and comprehensive help. The advice and support was adapted to our needs and the contact persons were always very friendly.
the contact persons were always very friendly, had time and were able to help.
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Customer review & rating for:
24-Stunden Betreuung -Secursenior GmbH
11/09/2021Anonymously
5.00 out of 5
Excellent
Recommendation
With secursenior at your side, you feel well advised.
You can feel safe. Even in difficult situations, secursenior is a reliable partner.
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Customer review & rating for:
24-Stunden Betreuung -Secursenior GmbH
10/20/2021Anonymously
4.80 out of 5
Excellent
Recommendation
Secursenior is a valuable partner in the search for reliable caregivers. Secursenior helps even in almost hopeless situations and gives courage.
And: Secursenior is always available or gets in touch promptly.
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Customer review & rating for:
24-Stunden Betreuung -Secursenior GmbH
10/20/2021Hans-Ulrich B.
5.00 out of 5
Excellent
Recommendation
We have been working very successfully with the agency Secursenior for over 4 years. Our parents are cared for in a 2-month rotation by three very nice Polish caregivers.



At the beginning of the cooperation we received a very competent consultation about the various possibilities of the form of care. This was followed by a selection of possible caregivers according to our wishes (driver's license, good German language skills in our case). Also in case of further questions, not only a very good availability was always given, but these questions were also answered competently.



In the case of short-term problems, even if they occurred only extremely rarely, they were always solved quickly until now.



We would recommend Secursenior without reservation at any time.
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Customer review & rating for:
Secursenior GmbH
05/15/2021Hauke K.
4.29 out of 5
Good
Recommendation
SecurSenior GmbH as an intermediary of caregivers impresses with professionalism and expertise to offer tailored solutions and to take care of the individuality of the care needs. Thanks to the help of SecurSenior, after 6 months we found the most suitable caregivers for our mother. We can recommend SecurSenior without exception. Certainly, the service costs its price and own initiative always remains necessary, of course.
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Customer review & rating for:
24- Stunden Pflege- Secursenior GmbH
05/02/2021Uli M.
4.00 out of 5
Good
Recommendation
Everything is well planned, we are informed in time who is arriving and when, they always check after a few days if everything is going well, in the office they are always ready to talk, the ladies in care are trustworthy and kind, they take care of everything, through this model we can give our mother a long life....
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Customer review & rating for:
24-Std. Betreuung-Secursenior GmbH
05/01/2021Cornelia G.
4.04 out of 5
Good
Recommendation
In our experience Secursenior offers an excellent. Service in the area of the so-called 24 hours care. The caregivers are consistently motivated and experienced. We can definitely recommend Secursenior.
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Customer review & rating for:
24-Std. Betreuung-Secursenior GmbH
04/30/2021Anonymously
4.94 out of 5
Excellent
Recommendation
We have always been very satisfied with the placement and care provided by Secursenior. Ms. Espey and her team were always very committed to finding suitable caregivers for my parents.
It has all worked smoothly over 3 years.
Thank you very much for everything! Schulz family
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Customer review & rating for:
Secursenior GmbH
04/29/2021Anonymously
5.00 out of 5
Excellent
Recommendation
Very reliable agency with competent and very friendly nursing staff. The caregiver always in mind and always ready to talk for special nursing situations....
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Customer review & rating for:
24-Std. Betreuung-Secursenior GmbH
04/29/2021Anonymously
4.83 out of 5
Excellent
Recommendation
Reliability of secursenior, reliability of the caregivers provided
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Customer review & rating for:
24-Std. Betreuung-Secursenior GmbH
04/28/2021Anonymously
5.00 out of 5
Excellent
Recommendation
Thanks to Secursenior we have found 3 optimal caregivers, who alternate every 6-8 weeks, for our father. At the beginning of the cooperation we had a personal conversation with Secursenior employee, before we subsequently received an offer by mail and staff proposals. Even with our frequent calls, especially in the beginning, our questions were always answered in detail. The staff advised us very well in the selection of personnel. Due to the fact that each caregiver is personally recruited, the staff was actually able to assess well which caregivers would best fit our family or our father.

We are so far very satisfied with the cooperation with the agency!!!
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Customer review & rating for:
Secursenior GmbH
04/27/2021Anonymously
5.00 out of 5
Excellent
Recommendation
I have been working with secure Senior for five years now and feel not only well advised, but that my relatives are well taken care of all around. Through secure Senior, I have secured comprehensive nursing and personal care, and can thus pursue my everyday life, which would otherwise not be possible.
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Customer review & rating for:
24-Stunden Pflege -Secursenior GmbH
04/26/2021Dr. L.
5.00 out of 5
Excellent
Recommendation
Thank you very much for the perennial and cordial care of my mother.
Bärbel S.
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Customer review & rating for:
24-Std. Betreuung durch Secursenior GmbH
04/19/2021Bärbel S.
5.00 out of 5
Excellent
Recommendation
We have really only had good experiences with Secursenior.
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Customer review & rating for:
24-Stunden Betreuung -Secursenior GmbH
04/19/2021Hans-Peter M.
4 Reviews from
1 other source
5.00 out of 5
Excellent
5.00 out of 5
Excellent
4 reviews on Google Maps
 
10/13/2021
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All reviews and experiences about Secursenior GmbH are the subjective opinions of those who compose and submit them  |  The profile owner is responsible for the contents of this page  |   Profile active since 03/30/2021  |  Last update: 07/15/2024   |  Report profile

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