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EnBITCon GmbH

4.91 out of 5

Excellent

79 Reviews

of which
69 Reviews
from 3 other sources

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Als IT-Dienstleister in Bonn bietet Ihnen die EnBITCon IT-Lösungen im Bereich WLAN (Planung, Ausleuchtung, usw), sowie das Komplettpaket der IT-Sicherheit (mittels Hardware von Sophos, Fortinet, Stormshield, Aerohive...) als auch die...

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Contact information

EnBITCon GmbH

Siemensstr. 36

53121 Bonn

Germany

Directions

0228-338889-0
0228-338889-99
Send email
Arrange an appointment
Legal notice

Opening hours

Tuesday 08:00 am-08:00 pm

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5 stars 8

4 stars 2

3 stars 0

2 stars 0

1 star 0

Quality

4.88

Value

4.45

Services

4.63

Implementation

4.85

Consulting

5.00

Customer service

Excellent (4.90)

Cost-performance ratio

Excellent (4.80)

Top competencies(Based on 41 competencies)

Top competencies

Engagement i

5.00 out of 5

2 Reviews

Problem comprehension i

5.00 out of 5

2 Reviews

Communication i

5.00 out of 5

2 Reviews

Quality

Excellent

details

Professionalism (1)

Excellent

Customer focus (1)

Excellent

Efficiency (2)

Excellent

Creative impulse (1)

Good

Customer satisfaction (2)

Excellent

Project success (2)

Excellent

Sustainability (2)

Excellent

Customer loyalty (2)

Excellent

Value

Good

details

Reliability (2)

Excellent

Timeliness (2)

Excellent

Cost adherence (1)

Good

Cost optimization (2)

Excellent

Problem solving (1)

Good

Engagement (2)

Excellent

Customer support (2)

Excellent

Additional services (1)

Good

Services

Excellent

details

Range of services (1)

Good

Expertise (1)

Excellent

Holistic approach (1)

Good

Concept (1)

Excellent

Documentation (1)

Excellent

Professional demeanor (1)

Excellent

Appreciation (1)

Good

Bond of trust (1)

Excellent

Implementation

Excellent

details

Turnaround (2)

Excellent

Productivity (1)

Excellent

Project completion (1)

Good

Diligence (1)

Excellent

Transparency (1)

Excellent

Monitoring (1)

Good

Quality assurance (1)

Excellent

Availability (2)

Excellent

Flexibility (1)

Good

Consulting

Excellent

details

Problem comprehension (2)

Excellent

Needs assessment (1)

Excellent

Customer requests (1)

Excellent

Situation analysis (1)

Excellent

Objectivity (1)

Excellent

Recommended actions (1)

Excellent

Decision making (1)

Excellent

Communication (2)

Excellent

Customer service

Excellent

details

Problem solving(2)

Excellent

Approachability(2)

Excellent

Flexible opening times(1)

Good

Business hours(2)

Excellent

Waiting times(1)

Good

Business premises(1)

Good

Furnishings(1)

Good

Transport connection(1)

Excellent

Parking facilities(1)

Good

Accessibility(1)

Poor

10 Reviews on ProvenExpert.com

4.75 out of 5

Excellent

10 Reviews

4.60 out of 5

Excellent

Recommendation

Kompetente Beratung inkl. anschließender Umsetzung eines WLAN-Projektes. Von der WLAN Planung, über die Bereitstellung der Access Points, bis hin zur Konfiguration. Hat alles super geklappt!

Quality 5.00

Value 4.00

Services 4.00

Implementation 5.00

Consulting 5.00

Customer service

Excellent (5.00)

Cost-performance ratio

Excellent (5.00)

Customer review & rating for:

EnBITCon GmbH

View rating

Review and rating for

EnBITCon GmbH

04/22/2019Armin W.

4.33 out of 5

Good

Recommendation

Got a personalized solution for my problem in between minutes. A personal mail response and a phone call. And it was my own fault.

Really a great service.

Quality 4.00

Value 4.00

Services 5.00

Customer service

Excellent (5.00)

Cost-performance ratio

Excellent (5.00)

Customer review & rating for:

EnBITCon GmbH

View rating

Review and rating for

EnBITCon GmbH

04/16/2019Anonymously

5.00 out of 5

Excellent

Recommendation

Super freundliche Beratung und reibungslose Abwicklung. Gerne wieder!

Quality 5.00

Value 5.00

Services 5.00

Implementation 5.00

Consulting 5.00

Customer service

Excellent (5.00)

Cost-performance ratio

Excellent (5.00)

Customer review & rating for:

EnBITCon GmbH

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Review and rating for

EnBITCon GmbH

04/16/2019Torben M.

5.00 out of 5

Excellent

Recommendation

Der Kundenservice arbeitet sehr lösungsorientiert. Wenn man für die Rubrik "Kundenservice" 10 Sterne geben könnte, dann würde ich das tun.

Wirklich absolut netter Kontakt und reibungslose Abwicklung auch bei komplizierten Themen.

Hier ist der Kunde noch König!!!

Quality 5.00

Value 5.00

Services 5.00

Implementation 5.00

Consulting 5.00

Customer service

Excellent (5.00)

Cost-performance ratio

Excellent (5.00)

Customer review & rating for:

EnBITCon GmbH

View rating

Review and rating for

EnBITCon GmbH

03/29/2019Anonymously

5.00 out of 5

Excellent

Recommendation

Der persönliche Kontakt ist sehr freundlich und hilfsbereit und bietet zielgerichtete Lösungen und Prozesse an

Customer review & rating for:

EnBITCon GmbH

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Review and rating for

EnBITCon GmbH

03/29/2019Anonymously

5.00 out of 5

Excellent

Recommendation

As always, it is a pleasure to work with EnBITCon. in over 4 years we never had a reason to complain.

Value 5.00

Services 5.00

Implementation 5.00

Consulting 5.00

Customer service

Excellent (5.00)

Cost-performance ratio

Excellent (5.00)

Customer review & rating for:

EnBITCon GmbH

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Review and rating for

EnBITCon GmbH

03/28/2019K.

4.40 out of 5

Good

Recommendation

Sehr kundenorientiertes Fachpersonal! Wir hatten mit einem Fortinet Gerät aufgrund starken Wachstums in den letzten Jahren minimale Performanceprobleme und zudem stand die Verlängerung der Lizenz bei diesem Gerät an. EnBITCon hat uns aufgrund dessen zu einem Trade Up geraten. Nun haben wir für die gleichen Kosten der Lizenzverlängerung ein neues Gerät inkl. Lizenz - und unsere Performanceprobleme aus der Vergangenheit haben sich dadurch ebenfalls erübrigt. Darüber hinaus war die technische Unterstützung bei der Inbetriebnahme der neuen FortiGate ebenfalls exzellent. Vielleicht wäre die Lieferzeit des neuen Gerätes von 1,5 Wochen optimierungsfähig gewesen. Ansonsten wirklich alles top!

Quality 5.00

Value 4.00

Services 4.00

Implementation 4.00

Consulting 5.00

Customer service

Excellent (5.00)

Cost-performance ratio

Good (4.00)

Customer review & rating for:

EnBITCon GmbH

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Review and rating for

EnBITCon GmbH

03/26/2019Benjamin S.

4.80 out of 5

Excellent

Recommendation

Hochwertige Ware, freundliches Personal!

Quality 5.00

Value 4.00

Services 5.00

Implementation 5.00

Consulting 5.00

Customer service

Excellent (5.00)

Cost-performance ratio

Excellent (5.00)

Customer review & rating for:

EnBITCon GmbH

View rating

Review and rating for

EnBITCon GmbH

03/22/2019Justin B.

4.73 out of 5

Excellent

Recommendation

Zuvorkommender Service und kompetentes, freundliches Personal.
Gerne wieder.

Customer review & rating for:

EnBITCon GmbH

View rating

Review and rating for

EnBITCon GmbH

03/20/2019Anonymously

4.60 out of 5

Excellent

Recommendation

Quality 5.00

Value 4.00

Services 4.00

Implementation 5.00

Consulting 5.00

Customer service

Excellent (5.00)

Cost-performance ratio

Excellent (5.00)

Rating for:

EnBITCon GmbH

View rating

Review and rating for

EnBITCon GmbH

03/21/2019Annika K.

69 Reviews from 3 other sources

4.94 out of 5

Excellent

03/20/2019

69 Reviews from
3 other sources

5.00 out of 5

Excellent

3 reviews on Facebook

02/13/2019

5.00 out of 5

Excellent

4 reviews on Google

03/20/2019

4.93 out of 5

Excellent

62 reviews on Shopauskunft.de

02/27/2019

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All reviews are the subjective opinions of those who compose and submit them. | The profile owner is responsible for the contents of this page | Profile active since 02/13/2019 | Last update: 04/22/2019 | Report profile

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