Experiences & Reviews:

energie-bkk

4.81 out of 5

Excellent

16 Reviews

Contact information

Zusammen Energie verbreiten!

Sie erwarten einen erstklassigen Krankenversicherungsschutz? Willkommen – seit über 60 Jahren garantieren wir hohe Qualitätsstandards. Die energie-BKK ist eine „geöffnete“ Betriebskrankenkasse und betreut bundesweit knapp 95.000 Versicherte.
...

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Contact information

energie-bkk

Lange Laube 6

30159 Hannover

Germany

Directions

Contact person
Gundel Rappe

0511 91110-265
0511 91110-299
Send email
Arrange an appointment
Legal notice

Websites & Profiles

energie-BKK

100%
Recommended

5 stars 14

4 stars 2

3 stars 0

2 stars 0

1 star 0

Quality

4.85

Value

4.77

Services

4.73

Execution

4.73

Consulting

4.92

Customer service

Excellent (4.85)

Price/Quality ratio

Excellent (4.57)

Top competencies(Based on 49 competencies)

Top competencies

Customer loyalty i

5.00 out of 5

4 Reviews

Project success i

5.00 out of 5

4 Reviews

Customer satisfaction i

5.00 out of 5

4 Reviews

Quality

Excellent

details

Professionalism (4)

Excellent

Goal orientation (4)

Excellent

Customer focus (4)

Excellent

Efficiency (4)

Excellent

Creative impulse (4)

Excellent

Customer satisfaction (4)

Excellent

Project success (4)

Excellent

Sustainability (4)

Excellent

Customer loyalty (4)

Excellent

Value

Excellent

details

Recommended actions (3)

Excellent

Performance optimization (3)

Excellent

Cost optimization (3)

Excellent

Portfolio adjustment (3)

Excellent

Turnaround (3)

Excellent

Reliability (3)

Excellent

Bond of trust (3)

Excellent

Customer support (3)

Excellent

Representation of interests (3)

Excellent

Additional services (3)

Excellent

Services

Excellent

details

Range of services (3)

Excellent

Up-to-date methods (3)

Excellent

Expertise (3)

Excellent

All-around approach (3)

Excellent

Engagement (3)

Excellent

Professional demeanor (3)

Excellent

Appreciation (3)

Excellent

Motivation (3)

Excellent

Independence (3)

Excellent

Correspondence (3)

Excellent

Documentation (3)

Excellent

Execution

Excellent

details

Needs assessment (3)

Excellent

Financial analysis (3)

Excellent

Problem solving (3)

Excellent

Decision making (3)

Excellent

Productivity (3)

Excellent

Structure (3)

Excellent

Diligence (3)

Excellent

Quality assurance (3)

Excellent

Availability (3)

Excellent

Flexibility (3)

Excellent

Consulting

Excellent

details

Problem comprehension (3)

Excellent

Customer requests (3)

Excellent

Raising awareness (3)

Excellent

Objectivity (3)

Excellent

Verifiability (3)

Excellent

Communication (3)

Excellent

Explanations (3)

Excellent

Clarification (3)

Excellent

Transparency (3)

Excellent

Customer service

Excellent

details

Problem solving(3)

Excellent

Approachability(3)

Excellent

Flexible opening times(3)

Excellent

Business hours(3)

Excellent

Waiting times(3)

Good

Business premises(3)

Good

Furnishings(3)

Good

Transport connection(3)

Good

Parking facilities(3)

Good

Accessibility(3)

Good

16 Reviews

5.00 out of 5

Excellent

Recommendation

Die Energie-Bkk ist über Whatsapp immer und schnell zu erreichen.
Alle Anliegen werden schnell, kompetent und minimalen Aufwand von Kundenseite bearbeitet.

Besser geht es nicht :)

Customer review & rating for:

energie-bkk

View rating

Review and rating for

energie-bkk

06/20/2017Anonymously

4.60 out of 5

Excellent

Recommendation

Ich hab die Online-Beratung über WhatsApp ausprobiert und wurde positiv überrascht. Bekam schnell eine Antwort und die Bearbeitung meines Anliegens verlief Problemlos. Danke, dafür. Umsetzung, Beratung und Kundenservice sind einwandfrei. TOP! Weiter so!

Customer review & rating for:

energie-bkk

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Review and rating for

energie-bkk

04/26/2017Lebsack Angelina

4.80 out of 5

Excellent

Recommendation

z.B. bei meiner Krampfadern Operation, diese Kosten werden nicht von allen Krankenkassen
übernommen.

Customer review & rating for:

energie-bkk

View rating

Review and rating for

energie-bkk

02/21/2017Anonymously

5.00 out of 5

Excellent

Recommendation

- Kompetente Beratung und Betreuung am Telefon
- Kompetente Beratung durch Infostand am betrieblichen Gesundheitstag (vor allem auch für Azubis)

Customer review & rating for:

energie-bkk

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Review and rating for

energie-bkk

11/09/2016Anonymously

4.40 out of 5

Good

Recommendation

Top Service bin immer freundlich und individuell von den Mitarbeiter/innen beraten worden.

Customer review & rating for:

energie-bkk

View rating

Review and rating for

energie-bkk

11/06/2016Anonymously

4.60 out of 5

Excellent

Recommendation

Habe mit dem Wechsel zur energie-BKK alles richtig gemacht. Hier weiß auch die rechte Hand, was die Linke tut. Die Krankenkasse hat ja auch nicht tausende Angestellt e, wie andere Unternehmen. Meine Anliegen wurden immer schnell und freundlich Bearbeitet. Gerne weiter so!

Customer review & rating for:

energie-bkk

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Review and rating for

energie-bkk

08/30/2016Anonymously

5.00 out of 5

Excellent

Recommendation

Sehr guter Kundenservice, schnelle Reaktionszeiten, es gibt viele Leistungen die zusätzlich übernommen werden. Eine klare Empfehlung bei der Wahl einer Krankenkasse.

Customer review & rating for:

energie-bkk

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Review and rating for

energie-bkk

04/12/2016Anonymously

5.00 out of 5

Excellent

Recommendation

Kann mich nicht beschweren und fühle mich sehr gut beraten.

Customer review & rating for:

energie-bkk

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Review and rating for

energie-bkk

02/13/2016Madlen J.

5.00 out of 5

Excellent

Recommendation

rundum zufrieden

Customer review & rating for:

energie-bkk

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Review and rating for

energie-bkk

01/20/2016Anonymously

5.00 out of 5

Excellent

Recommendation

Rating for:

energie-bkk

View rating

Review and rating for

energie-bkk

04/04/2017Anonymously

5.00 out of 5

Excellent

Recommendation

Rating for:

energie-bkk

View rating

Review and rating for

energie-bkk

02/11/2017Huber Wolfgang

5.00 out of 5

Excellent

Recommendation

Rating for:

energie-bkk

View rating

Review and rating for

energie-bkk

12/17/2016Anonymously

4.73 out of 5

Excellent

Recommendation

Rating for:

energie-bkk

View rating

Review and rating for

energie-bkk

11/24/2016Anonymously

4.76 out of 5

Excellent

Recommendation

Rating for:

energie-bkk

View rating

Review and rating for

energie-bkk

11/10/2016Weiß Robert

5.00 out of 5

Excellent

Recommendation

Rating for:

energie-bkk

View rating

Review and rating for

energie-bkk

07/28/2016Anonymously

4.00 out of 5

Good

Recommendation

Rating for:

energie-bkk

View rating

Review and rating for

energie-bkk

06/20/2016Anonymously

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All reviews are the subjective opinions of those who compose and submit them. | The profile owner is responsible for the contents of this page | Profile active since 12/22/2015 | Last update: 07/04/2017 | Report profile

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Experiences & Reviews:

energie-bkk

Aktivwoche

Arzneimittelberatung

Kostenerstattung

Arztterminservice

Zahnersatz

Auslands-Notrufdienst

Schwangerschaft

Versorgungsverträge

Bonusmodell

Ernährungsprogramme

Elterntelefon

Befreiung

Fissurenversiegelung

Prävention

Gesundheitskurse

Geburtsvorbereitungskurse

Internetportale

Gesundheitswegweiser

Gesundheitsreisen

Hebammenrufbereitschaft

Homöopathie

Krebsvorsorge

Früherkennung

Haushaltshilfe

Häusliche Krankenpflege

Hospiz

Impfungen

KFO-Behandlung

Knochendichtemessung

Krankengeld

Customer loyalty i

Project success i

Customer satisfaction i

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