Since the health insurance company has a new name, we are less satisfied. Everything takes longer, and the friendly interpersonal relations have fallen victim to bureaucracy. When I recently complained because my application was rejected, an employee contacted me by phone. I informed her that I did not have time for a phone call because I was at work and not alone in the office. The lady was not interested in that at all and texted me back, not taking into consideration that I could not take a position at that time.
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