Enser Versicherungskontor (EVK)

Insurance broker for commercial, industrial and renewable energy technologies

Enser Versicherungskontor (EVK)
TOP SERVICE PROVIDER 2024
TOP RECOMMENDATION 2024
4.69 out of 5
Excellent
408 Reviews
Contact information
We are a qualified insurance broker for industrial and commercial customers. We also support companies in insuring systems and services in the field of renewable energy technologies (wind energy, photovoltaics, energy storage, biomass). Our focus...

Contact information

Enser Versicherungskontor (EVK)
An der Tigge 4
59469 Ense-Oberense
Germany
Directions

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98% Recommended
Excellent (4.69)
Top competencies

Customer loyalty

4.86 out of 5
88 Reviews

Customer satisfaction

4.81 out of 5
88 Reviews

Expertise

4.81 out of 5
75 Reviews

393 Reviews on ProvenExpert.com

4.67 out of 5
Excellent
5.00 out of 5
Excellent
Recommendation
Competent staff, reliable communication and swift processing of claims
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Customer review & rating for:
Dienstleistungen und Service
05/14/2024Markus K.
Enser Versicherungskontor (EVK) Comment from Enser Versicherungskontor (EVK):
We are very pleased that we were able to convince you with our service. It is extremely important to us that we can relieve our customers of as much work as possible in the event of damage and provide them with the best possible support. We look forward to continuing our cooperation. Your team from Enser Versicherungskontor
5.00 out of 5
Excellent
Recommendation
I was very satisfied with the support from the staff.
The result met our expectations.
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Customer review & rating for:
Dienstleistungen und Service
05/14/2024Anonymously
Enser Versicherungskontor (EVK) Comment from Enser Versicherungskontor (EVK):
Thank you very much for your feedback. We are delighted that you are so satisfied with the quality of our services. Your team from Enser Versicherungskontor
5.00 out of 5
Excellent
Recommendation
Private matters are dealt with properly and contact with the advisor is uncomplicated.
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Customer review & rating for:
Dienstleistungen und Service
05/13/2024Anonymously
Enser Versicherungskontor (EVK) Comment from Enser Versicherungskontor (EVK):
Thank you very much for the great review.
3.50 out of 5
Good
Recommendation
As I am only a contributor so far, I cannot provide any further information.
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Customer review & rating for:
Dienstleistungen und Service
05/13/2024Anonymously
4.25 out of 5
Good
Recommendation
.
Customer review & rating for:
Dienstleistungen und Service
05/12/2024Anonymously
Enser Versicherungskontor (EVK) Comment from Enser Versicherungskontor (EVK):
Vielen Dank für Ihre Bewertung. Wenn Sie noch Anregungen oder Verbesserungsvorschläge für uns haben, dann lassen Sie uns das gerne wissen. Ihr Team vom Enser Versicherungskontor
4.75 out of 5
Excellent
Recommendation
Always someone personally available on the phone.
Friendly and helpful to answer all questions.
Quick response to emails.
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Customer review & rating for:
Dienstleistungen und Service
05/07/2024Anonymously
Enser Versicherungskontor (EVK) Comment from Enser Versicherungskontor (EVK):
Thank you very much for your kind words. For us, customer service is always our top priority. It is nice to hear that you are so satisfied with our employees. Your team from Enser Versicherungskontor
5.00 out of 5
Excellent
Recommendation
No matter what the issue is, whether small or large, it is followed up until a deal is done. You never have to ask a second time, offers or claims are always dealt with immediately.
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Customer review & rating for:
Dienstleistungen und Service
05/06/2024Burkhard W.
Enser Versicherungskontor (EVK) Comment from Enser Versicherungskontor (EVK):
We are delighted that we were able to impress you with our service. It is extremely important to us that we can relieve our customers of as much work as possible and provide them with the best possible support. We look forward to continuing to work with you. Your team from Enser Versicherungskontor.
4.75 out of 5
Excellent
Recommendation
Insurance for complex systems is only worthwhile if you can make a claim in the event of damage. The situation is often not easy to assess from a technical point of view. EVK's highly qualified employees, who also have contacts to suitable experts, can provide support in this regard.
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Customer review & rating for:
Dienstleistungen und Service
05/06/2024Franziskus K.
Enser Versicherungskontor (EVK) Comment from Enser Versicherungskontor (EVK):
We are delighted that we have been able to impress you with our service. It is extremely important to us that we can relieve our customers of as much work as possible in the event of damage and provide them with the best possible support. Thank you very much for the great review. Your team from Enser Versicherungskontor
5.00 out of 5
Excellent
Recommendation
The fast and very competent help with problems
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Customer review & rating for:
Dienstleistungen und Service
05/06/2024Andreas B.
Enser Versicherungskontor (EVK) Comment from Enser Versicherungskontor (EVK):
Thank you very much for your review. As an insurance broker, we always focus on service in our work, which is why we are particularly pleased about your praise. We wish you continued good cooperation!
1.25 out of 5
Poor
A less than positive experience with our wind turbine insurance
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Customer review & rating for:
Dienstleistungen und Service
05/06/2024Anonymously
Enser Versicherungskontor (EVK) Comment from Enser Versicherungskontor (EVK):
Thank you very much for your feedback. We would like to know more about the reasons for your bad experience so that we can work better together again in the future. We would therefore be very pleased to hear from you. Your team from Enser Versicherungskontor.
4.25 out of 5
Good
Recommendation
All functions smoothly Top
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Customer review & rating for:
Dienstleistungen und Service
05/06/2024B.
Enser Versicherungskontor (EVK) Comment from Enser Versicherungskontor (EVK):
Thank you very much for your kind words and the great review. If we can improve any further, please let us know. Your team from Enser Versicherungskontor
5.00 out of 5
Excellent
Recommendation
Ms. Schwane is such a lovely advisor, no matter what insurance I need, she always looks for the best option for me and is happy to help both by email and on the phone. I am always happy to recommend her!
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Customer review & rating for:
Dienstleistungen und Service
04/16/2024Anonymously
Enser Versicherungskontor (EVK) Comment from Enser Versicherungskontor (EVK):
Thank you very much for your kind words. You are absolutely right, it is our great employees who make EVK a good insurance broker. We are also very proud of that. Your team from Enser Versicherungskontor
4.00 out of 5
Good
Recommendation
Since the EVK is now an interface for me to get involved with more price-effective insurance companies (i.e. possibly smaller insurance companies that still have a good service), I lack a 24/7 emergency number. Well-known insurance companies are often overpriced compared to their services, but in order not to lose their name, they don't leave you out in the cold.

Example:
I have a car accident at 5:00 a.m. and need advice on how to proceed so that my claim is covered. I can't take a nap outside in winter until 8 a.m. until I can reach someone at EVK. This is my biggest worry at the moment!
If there is a solution to this that I have overlooked so far, you are welcome to contact me on the following number (+49 179 13 64 710).

All in all, I feel well advised and in good hands.
Thank you very much, best regards
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Customer review & rating for:
Dienstleistungen und Service
11/30/2023Stefan A.
5.00 out of 5
Excellent
Recommendation
Always available, friendly and a helper in times of need.
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Customer review & rating for:
Dienstleistungen und Service
11/21/2023Anonymously
5.00 out of 5
Excellent
Recommendation
I have always received very good advice.
The claims handling was very satisfactory.
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Customer review & rating for:
Dienstleistungen und Service
11/18/2023Anonymously
4.00 out of 5
Good
Recommendation
Customer review & rating for:
Dienstleistungen und Service
11/18/2023Anonymously
5.00 out of 5
Excellent
Recommendation
Always quickly available or quick callback, friendly, solution-oriented work
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Customer review & rating for:
Dienstleistungen und Service
11/18/2023Anonymously
4.75 out of 5
Excellent
Recommendation
Insurance of PV systems
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Customer review & rating for:
Dienstleistungen und Service
11/17/2023Anonymously
4.75 out of 5
Excellent
Recommendation
I have found the staff to be customer-friendly.

The customer service is good and reliable.
I have been a customer for decades and have never had a reason to switch. Thank you in this way for your commitment.
Show original
Customer review & rating for:
Dienstleistungen und Service
11/17/2023Anonymously
4.75 out of 5
Excellent
Recommendation
Accessibility, good - processing prompt and good - personal approach very good
Show original
Customer review & rating for:
Dienstleistungen und Service
11/17/2023Uwe H.
15 Reviews from
1 other source
5.00 out of 5
Excellent
5.00 out of 5
Excellent
15 reviews on Google Maps
 
12/16/2023
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All reviews and experiences about Enser Versicherungskontor (EVK) are the subjective opinions of those who compose and submit them  |  The profile owner is responsible for the contents of this page  |   Profile active since 11/12/2019  |  Last update: 07/14/2024   |  Report profile

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