Epro 360 LLC

Service Provider for International Students to Study in the U.S.

Epro 360 LLC
465 Reviews i
published (99 %)
out of 466 reviews
Contact information
We show you how to study in the USA. Our team will help you to find the best fitting universities - based on your individual profile and preferences.

Our services and our network is designed to prepare you for a successful life, both personally and professionally.

Contact information

Epro 360 LLC
66 West Flagler Street, Suite 900
Miami, Florida (FL) 33131
United States of America
Directions

Contact person
Jonas Kehrbaum

Review from 01/22/2024  
5.00 out of 5
Excellent
Recommendation
Quality
Value
Services
Performance
Top competencies

Professional demeanor

4.76 out of 5
38 Reviews

Raising awareness

4.69 out of 5
39 Reviews

Professionalism

4.55 out of 5
42 Reviews

267 Reviews on ProvenExpert.com

5.00 out of 5
Excellent
Recommendation
Epro 360 provided good help and was always very friendly. Many thanks for that! In the end, I have decided to take a different route for the time being.
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Customer review & rating for:
Epro 360 LLC
01/22/2024Anonymously
Epro 360 LLC Comment from Epro 360 LLC:
Thank you for your positive feedback, we are pleased that we were able to help you and show you whether studying in the USA is right for you! Good luck on your future path.
5.00 out of 5
Excellent
Recommendation
Very friendly and helpful
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Customer review & rating for:
Epro 360 LLC
01/04/2024M.
Epro 360 LLC Comment from Epro 360 LLC:
We are glad to hear that! Thank you Meraj.
5.00 out of 5
Excellent
Recommendation
Very friendly advisors, no pressure meaning that after your talk you do not HAVE TO participate in the program and great communication!
Customer review & rating for:
Epro 360 LLC
08/05/2023Anonymously
Epro 360 LLC Comment from Epro 360 LLC:
Thanks for these encouraging words. Yes, we consult our students first to make sure we're a good fit for each other. Looking forward for any referrals you might send our way in the future.
4.97 out of 5
Excellent
Recommendation
Absolutely recommend. Very nice and competent research and advice. I had some very specific problems and questions where I was wonderfully supported. I would never have found my university without this support!
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Customer review & rating for:
Epro 360 LLC
12/21/2022J.
Epro 360 LLC Comment from Epro 360 LLC:
Dear Jessica,
thank you very much for your great review.
We wish you all the best for the future!
Your Epro 360 Team
4.50 out of 5
Excellent
Recommendation
Epro360 did a great job with helping me through my application process. The whole team is absolutely friendly and always open for any questions. Especially the coaching calls helped me a lot. I would definitely recommend Epro360 to other people who dream of going to the US. Which I’ve already done. :)
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Customer review & rating for:
Epro 360 LLC
12/21/2022Anonymously
Epro 360 LLC Comment from Epro 360 LLC:
Thank you very much for that great rating. That encourages us.
Your Epro 360 Team
4.76 out of 5
Excellent
Recommendation
Since the first contact with Epro I felt very well taken care of. During the initial information session, all the information was presented to my parents and me in an understandable and trustworthy manner. As the process began, I was well prepared for the next steps. Tutorials, as well as step-by-step descriptions, help you get up to speed quickly and inform you about what is required of you. In addition, the staff is available to answer any questions you may have. Overall, I can only recommend Epro and wish the team only the best for the future. :)
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Customer review & rating for:
Epro 360 LLC
12/15/2022Anonymously
Epro 360 LLC Comment from Epro 360 LLC:
Thank you very much for your great review.
We wish you all the best for the future.
Your Epro 360 Team
5.00 out of 5
Excellent
Recommendation
You have a friendly, competent team behind you right from the start, to which you can always turn.
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Customer review & rating for:
Epro 360 LLC
11/27/2022Robin L.
Epro 360 LLC Comment from Epro 360 LLC:
Hi Robin :)
Thank you very much for your great review.
We wish you all the best!
Your Epro 360 Team
5.00 out of 5
Excellent
Recommendation
I had a great experience with Epro. Epro helped me find a university that fits my budget and supported me through the complex and tedious admission and visa process. There is no way I would have made it through this process without Epro's friendly and highly competent team in such a short amount of time. Moreover, Epro aided me in receiving an excellent scholarship. On top of that, the Epro team regularly reaches out to me during college and asks how I am doing. Furthermore, I met many people from the Epro 360 community, making great connections and friends. Overall, I would recommend Epro to anyone ready to commit to a new country and culture while having a unique and fantastic college experience with tremendous personal growth.
Customer review & rating for:
Epro 360 LLC
11/24/2022Sam N.
Epro 360 LLC Comment from Epro 360 LLC:
Hi Samuel :)
Thank you for your great rating! We wish you all the best, your Epro 360 Team!
4.50 out of 5
Excellent
Recommendation
The mentor I was assigned helped me get the most out of my college essays. Everyone at Epro 360 is friendly and relaxed.
Customer review & rating for:
Epro 360 LLC
11/22/2022Robert W.
Epro 360 LLC Comment from Epro 360 LLC:
Hi Robert. :)
Thank you very much for that great rating. That encourages us.
Your Epro 360 Team
5.00 out of 5
Excellent
Recommendation
Epro 360 will find you an affordable university in the US and do it in a very organized way. They try everything to make it possible for you to go to the US and study there!
Customer review & rating for:
Epro 360 LLC
11/22/2022A.
Epro 360 LLC Comment from Epro 360 LLC:
Hi Alex :)
Thank you very much for that great rating. That encourages us.
Your Epro 360 Team
5.00 out of 5
Excellent
Recommendation
I was particularly satisfied with the close cooperation at Epro 360. The employees who are responsible for you give you a very good feeling and you always feel in good hands. In case of questions or problems, they were always there for me and apart from that I was allowed to meet them and other epro students privately and personally and we had a wonderful time together. Thank you for everything and I hope that Epro 360 will give many more students what they have given me.
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Customer review & rating for:
Epro 360 LLC
11/22/2022Liam Escalante K.
Epro 360 LLC Comment from Epro 360 LLC:
Hi Liam :)
Thank you very much for your great review.
We wish you all the best!
Your Epro 360 Team
3.94 out of 5
Good
Recommendation
I really like the idea of someone guiding you throughout the whole process (from research and application to requesting your visa). However, even Epro360 is not able to make oneself feel completely safe during the process. I, for example, still have the feeling that I’m missing certain things, just because there is this endless pole of information available. To really filter the most essential info out of it is what stresses me the most and made me miss some scholarship opportunities. Nevertheless, I have to admit that without Epro360 I wouldn’t have come so far and I’m really happy with the progress I’m making. :)
Customer review & rating for:
Epro 360 LLC
11/22/2022Loretta P.
Epro 360 LLC Comment from Epro 360 LLC:
Hey Loretta, Thank you very much for that good rating. That encourages us.
Your Epro 360 Team
4.25 out of 5
Good
Recommendation
Epro 360 helped me a lot with my application to an American university. They took care of all the paperwork for me and made it a lot easier. The team is super nice and you feel very welcome in the community.
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Customer review & rating for:
Epro 360 LLC
08/10/2022Anonymously
Epro 360 LLC Comment from Epro 360 LLC:
Thank you for your great feedback. We are happy to have realized your USA dream together with you.
We wish you all the best for the future!
Your Epro 360 Team
5.00 out of 5
Excellent
Recommendation
Epro 360 has always been a support I could rely on. Even though I like to work independently, Epro has taken a lot of the work off my hands and helped me a lot with my own tasks. Epro has truly made my dream of studying in the USA come true.
Thank you <3
Hannah Baur
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Customer review & rating for:
Epro 360 LLC
08/09/2022Hannah-Leticia B.
Epro 360 LLC Comment from Epro 360 LLC:
Dear Hanna,
Thank you very much for your great feedback. We are happy to have realized your USA dream together with you.
We wish you all the best for the future!
Your Epro 360 Team
5.00 out of 5
Excellent
Recommendation
Everything worked out well for our son. Definitely recommended.
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Customer review & rating for:
Epro 360 LLC
06/15/2022FAMILIE S.
Epro 360 LLC Comment from Epro 360 LLC:
Thank you for your positive review and the good feedback.
We wish you all the best for the future!
Epro 360
4.50 out of 5
Excellent
Recommendation
I was especially pleased with Julia who was my application help, there were always very quick answers and always the offer to ask questions or ask for help. In addition, the visa process went very well until now, which I would imagine alone as very difficult. Also, there was always a common thread and it never felt haphazard or unstructured.
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Customer review & rating for:
Epro 360 LLC
06/15/2022Jan H.
Epro 360 LLC Comment from Epro 360 LLC:
Dear Jan, thank you very much for your great review and your so positive feedback!
We wish you all the best for the future!
Epro 360
5.00 out of 5
Excellent
Recommendation
If you want to study in the USA, you can't miss Epro 360... The offer is a nobrainer for all who dream of studying in the USA.
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Customer review & rating for:
Epro 360 LLC
06/09/2022Tolga K.
Epro 360 LLC Comment from Epro 360 LLC:
Dear Tolga, thank you for your positive review, we are very pleased!
We wish you all the best for the future!
Epro 360
5.00 out of 5
Excellent
Recommendation
Super professional, great people and incredibly good implementation. Thank you very much!
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Customer review & rating for:
Epro 360 LLC
06/01/2022R.
Epro 360 LLC Comment from Epro 360 LLC:
Thank you very much for your great review and your so positive feedback!
We wish you all the best for the future!
Your Epro 360 Team
1.81 out of 5
Fair
Epro is a waste of money. I wanted to study in the US and didn't know where to start. After contacting Epro and having a conversation with the head of the company (Jonas Kehrbaum), I thought they could really help me. This man is an incredibly good salesman. He says things that a customer wants to hear and makes you think that only they know how to do it right. After we paid 5.500 euro and signed the contract it went downhill. All the others who work there are in Spain and can not speak German. In itself nothing bad, but my family could not speak English, so I had to translate for them. They talk around the question, talk and talk without answering the question and take no account of my non-English speaking family; insanely unprofessional! We got the 1:1 consultation for free out of goodwill (otherwise you have to pay 3,000 euros), but it didn't help. They only filled out forms that you could have filled out yourself. We also got into a situation where no one knew what was happening, no one had answers to our questions and it sometimes took forever for them to come up with information or updates. I received my visa just under a week before my flight to the US. It turns out that Epro has a page long guide that could help us, but this guide was sent to us a few days before the trip, which turned out to be absolutely useless. This Jonas Kehrbaum also became less friendly over time, made less of an effort and generally his email responses were short and lacked content. Moreover, after about half a year after I started my studies, I found myself in a bit of a crisis. I asked them for advice and they said I was entitled to some kind of support. After several attempts to contact me, Jonas told me that this support would be a group call with other students, or students who want to study in the usa, and a staff member who has no answers to my "special situation" anyway. The 1:1 support costs another 3.000 euro. The same and useless service as before I started my trip.
Ridiculous.
I really can not recommend this "service". There are other ways to get information and the universities have a department that helps international students without such a mediation.
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Customer review & rating for:
Epro 360 LLC
05/06/2022L.
Epro 360 LLC Comment from Epro 360 LLC:
Hello,

Thanks for sharing feedback. We always encourage all our students to share with us their thoughts about their experience working with us, and if any issues, within reason, arise we do our best to fix it. Thus, thanks for sharing yours. We find some of the claims made in this review to be very exceptional. For instance, the fact that the team cannot speak German despite the fact that we have an office in Germany with many team members that are bilingual in both German and English. We help students from all around the world so the language that is used to deliver our services is English. So far this has not become a major issue as our students aim to study in the U.S. where classes are always taught in English, and it is also agreed verbally and written before starting working together; if it was an issue in your case we apologize but would have also loved to know about this before in the process so we could have addressed it more timely.

It seems all the remaining issues are related to how we price our services. Our team aims to provide the highest quality service when it comes to helping students and families. All the team members that advise students have studied or been born/raised in the U.S., with many years of strong experience advising students worldwide, bilingual, higher education in prestigious institutions, etc. Our goal is to make all our students and families feel they have paid us a reasonable price for the great value that they receive from us. The majority of the reviews we have received over the years have been positive, which leads us to think that the majority of our students and families find that we delivered the same or more value than the price they paid us. Again, I apologize if we could not meet your expectations on this important topic. We take these claims seriously and try to accommodate and fix any issues when they are brought to our attention; thus, please share with us your full name so that we can locate you in the system and address your complaints in a more appropriate and individualized manner.

Thanks,
Epro 360 Team
5.00 out of 5
Excellent
Recommendation
Individual consultation.
A lot of time is taken for one and all questions are answered.
Show original
Customer review & rating for:
Epro 360 LLC
04/22/2022Anonymously
Epro 360 LLC Comment from Epro 360 LLC:
Thank you very much for your great review and your so positive feedback!
We wish you all the best for the future!
Your Epro 360 Team
198 Reviews from
3 other sources
4.88 out of 5
Excellent
5.00 out of 5
Excellent
32 reviews on Facebook
 
03/16/2021
4.90 out of 5
Excellent
95 reviews on Google Maps
 
12/14/2023
4.80 out of 5
Excellent
71 reviews on Google Maps
 
02/10/2024
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* All reviews and experiences about Epro 360 LLC are the subjective opinions of those who compose and submit them  |  The profile owner is responsible for the contents of this page  |   Profile active since 11/02/2016  |  Last update: 03/16/2024   |  Report profile

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