Prooviküsitlus "Auditeerimine "

Te võite vabalt valida oma uuringu teema ja selle, milliseid kategooriaid ja pädevusi peaks hõlmama.

Liitu nüüd ja loo oma esimene küsitlus
Kvaliteet
 
nimi / ettevõte ...
... offers a professional service.
 
... enables set goals to be achieved.
 
... provides custom-tailored solutions.
 
... gets optimal results from a given situation.
 
... finds creative solutions.
 
Overall, I am happy with the results.
 
The results fulfill all requirements.
 
The services provided have resulted in long-term positive outcomes.
 
I would use the services of nimi / ettevõte again.
 
Väärtus
 
nimi / ettevõte ...
... provides helpful information and action recommendations.
 
... develops and pursues appropriate solutions.
 
... ensures that the project runs smoothly.
 
... fulfills services within the expected time period.
 
... is reliable in keeping to pre-arranged appointments and agreements.
 
... ensures that project discussions remain confidential.
 
... provides personalized support and constructive cooperation.
 
... protects customer interests from third parties.
 
... provides services above and beyond what is expected.
 
Teenused
 
nimi / ettevõte ...
... offers a comprehensive and up-to-date service.
 
... is competent and experienced.
 
... takes all relevant conditions (e.g. legal requirements, standards) into account.
 
... is dedicated and focused.
 
... is reliable, reputable and friendly.
 
... acts appreciative and attentive.
 
... encourages me not to postpone making important decisions.
 
... provides clear documentation.
 
... has a wealth of international expertise.
 
Tulemuslikkus
 
nimi / ettevõte ...
... assesses all client requirements and clarifies any contradictions.
 
... comprehensively analyzes the starting situation and possible actions.
 
... recognizes, deals with, and informs me of potential problems.
 
... manages project process in a structured manner.
 
... attends to requests with the utmost diligence.
 
... monitors project progress reliably.
 
... monitors customer satisfaction during the project.
 
... is available for consultations and inquiries.
 
... is flexible to possible changes.
 
Konsultatsioon
 
nimi / ettevõte ...
... understands the client's objectives and circumstances.
 
... responds to individual requests and needs.
 
... raises awareness of new perspectives and aspects.
 
... evaluates the course of development realistically (e.g. chances & risks).
 
... oral statements are supported by verifiable information sources.
 
... is open and clear in terms of communication.
 
... provides clear and verifiable explanations.
 
... can clearly explain complex information.
 
... outlines individual actions adequately.
 
Klienditeenindus
 
nimi / ettevõte ...
...responds to queries promptly.
 
... remains approachable after the service has been completed.
 
... also offer appointments outside of normal business hours.
 
Business hours are convenient.
 
Waiting times for appointments are reasonable.
 
Business premises are suitable.
 
The furnishings are suitable.
 
The location is easily accessed via public transport.
 
There are sufficient parking facilities available.
 
Business premises and the entrance are barrier-free.
 
What do you think of the price to performance ratio?
 
Kas te soovitaksite nimi / ettevõte ?
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