PRORA.COM Tourismusagentur GmbH

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Kvaliteet
 
PRORA.COM Tourismusagentur GmbH ...
… creates a good general impression.
 
... offers genuine hospitality.
 
… creates a great overall experience.
 
... offers a professional service.
 
All my expectations were fulfilled.
 
I like the atmosphere.
 
I feel at home here.
 
I am on the whole happy with PRORA.COM Tourismusagentur GmbH.
 
I would gladly stay here again.
 
Majutus
 
The accommodation is in good condition.
 
I was happy with my room.
 
I was happy with my bed.
 
The bathroom was in good condition.
 
The premises and facilities are appealing.
 
Leaves an overall clean impression.
 
I found enough privacy during my stay.
 
The room temperature was pleasant.
 
The accommodation is family friendly.
 
Sisustus
 
The furniture is attractive.
 
The room offers all necessary amenities.
 
The accommodation is comfortable.
 
The TV has top quality channels.
 
High quality Internet / Wi-Fi was available.
 
Everything matched the description (e.g. on the booking website).
 
Teenus
 
Staff...
… are friendly, respectful and courteous.
 
... is reliable, reputable and friendly.
 
... is dedicated and focused.
 
... monitor customer satisfaction.
 
... respond to individual requests.
 
... provide personalized support.
 
... provide additional services above and beyond what is expected.
 
Communication was seamless.
 
Service is available at peak times (e.g. by phone).
 
Making a reservation was straightforward.
 
What do you think of the price to performance ratio?
 
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