Experiences & Reviews:

European Foot Institute Dr. med. Dirk Nowak

GMC 7474777, Orthopäde & Unfallchirurg, moderne Fußchirurgie

European Foot Institute Dr. med. Dirk Nowak
4.89 out of 5
Excellent
246 Reviews
Contact information
The European Foot Institute. Your partner when it comes to feet. Find us in Munich and Worthing/West Sussex.

Hallux Valgus UK - what a relieve to walk pain free on beautiful feet.
Mostly women suffer from Hallux Valgus.Thanks to modern medicine,...
Contact information
European Foot Institute Dr. med. Dirk Nowak
Rosenstr. 7.
80331 München
Germany
Directions

Contact person
Susann Parker

Opening hours
Tuesday 08:00 am-01:00 pm
02:00 pm-06:00 pm
Websites & Profiles
100% Recommended
5 stars 28
3 stars 0
2 stars 0
1 star 0
Customer service
Excellent (4.92)
Price/Quality ratio
Excellent (4.90)
Top competencies

Customer satisfaction

5.00 out of 5
6 Reviews

Customer loyalty

5.00 out of 5
6 Reviews

Professionalism

5.00 out of 5
6 Reviews
29 Reviews
5.00 out of 5
Excellent
Recommendation
I had a problem with bunions almost all my life, since puberty. It is an annoying condition which is
progressively developing in to the stage where it’s almost crippling your body. Slowly, I watched my
large toes shift toward the second toes, and in the process, the joint in the big toe kept moving
outwards. The joint became inflamed and caused pain while walking, especially when ice-skating,
wearing those tight skates. The condition worsened most after each pregnancy and I have 3 kids.
Pain episodes become more frequent and lasted longer. Not to mention aesthetic problem, you
never are able to wear those pretty Italian shoes and I hated summer time when I would have to
wear flip-flops, I always had lack of confidence.
I knew it would be great to correct it, so I saw a number of orthopaedic foot surgeons.
Most of them advise me to not operate, because you must wear special shoes for ever afterwards
and even then, there’s only a 50% chance that surgery will be success. And I had bunions on both
feet.
With my lifestyle, working mother of 3 kids, I didn’t want to go through that route.
Doctors advised me to stop wearing heels to stop them getting worse and just live with it till they are
unbearable, and then do the surgery. And if too much pain to apply ice pack!
Anyone who has done bunion surgery traditional way, advise me not to do it. Some who have done
it experience was poisoned by a very painful recovery and significant immobility and have constant
inflammation and many other problems. And bunions returned after couple of years at some
patients! Because surgical option they been offered are bunionectomy, shaving off the enlarged
portion of the bone and bone will normally be growing back after some time.
So, I pretty much lost any hope that I will ever have wear nice shoes and prepared to live with
condition…until by chance I met Susann and Dr Nowak. I was on trip to Europe because my mother
was ill (I am living in Australia), and I travelled to Munich in Germany with my friends to visit our
colleague who lived there, and I got unbearable pain in both feet, couldn’t sleep whole night, I was
desperate. My holiday and family visit look like will be full disaster. My friend told me I should see
doctor and that she took me to European Foot Institute on Marienplatz in Munich. They examined
my feet, done x-ray and explained me procedure. I couldn’t believe that something like that exist!
So strait forward and so logical, I still wonder how all those smart specialists didn’t work out such a
fantastic solution for bunions. Still I was nervous, can you imagine you are so far from home and you
are about to do surgery on both feet, everybody said don’t do it, it’s complicated surgery, you won’t
be able to walk, all my plans interfered, etc…OMG
But Susann and Dr Nowak explained me, shown me the cases and it sounds so rational and I decided
to go ahead with surgery.
It was so easy, I had feeling it lasted just moment after Dr Casper, anaesthesiologist put me to sleep
and last thing I saw was Dr Nowak above my feet waving me and showing thumbs up. Next thing was
that I was looking at my wrapped feet and felt so good like I had good long night sleep. Nurse came
and offered me to drink and ask if I need to go to toilet. Amazingly, I stood on feet, and yes,
obviously you need to be careful how to walk, but I was so quick in walking, even nurse was
surprised. They offered me some of those fantastic German dishes and I had great time chatting with
Susann. My friends came to take me to hotel because I had to fly back to Bosnia tomorrow where I
had place to recover in my sister’s home. I had no pain whatsoever! That night in hotel slept so
good, Susann called me to find out how I feel, she was delighted that I was so positive and in good mood. I told her that was so easy, much easier then when visit dentist. I felt blessed, by God,
touched by angels, by destiny that turned my path and enabled me to meet those fantastic people.
I had feeling that will be great recovery and I finally sorted out huge health problem which bothered
me for years. And it was great recovery. It was funny on Munich airport, I had crouches, but I was so
mobile and carried around my bag too, wouldn’t believe I had surgery.
But also, I knew I must be careful with walking and taking medicine on time. When arrived at my
sister’s place I organised myself and decide to minimise walk for at least 7 days, I was using crouches
about 10 days and after it didn’t need it. I was wearing those special orthopaedic sandals which were
very comfortable and because of their design you felt somehow your feet are protected. Had pain,
just one night, third night after surgery, nothing terrible, similar like some normal bunion pain,
maybe just little harder, gone by next day. Susann was fantastic, she was always on the phone for
me asking how I was doing. Everything was so good, even my mum was better, so I was really
enjoying family and friend’s gathering again.
After 28 days I went to local orthopaedic surgent who remove wires with no pain whatsoever, I just
had some pulling feelings. I called Susann to tell her good news and she asked me to watch and be
careful next 15 days, not to wear high hill and try to walk in those sandals most of the time which I
love it anyway.
I went to visit Dr Nowak again just before my return to Australia, to check one more time how it was
healed. They done scan, Dr Nowak done examination and was very pleased with results and how it
was healed. Unfortunately, Susann was away at that time and I was not able to see her too, but I am
looking forward because my oldest daughter has same problem and she will do the same surgery in
near future.

I am so grateful to Dr Nowak, Susann and whole team of European Foot Clinic.
Thank you because you exist❤️

I would warmly recommend anyone who have bunion problem to contact immediately Dr Nowak and Ms Susann Parker and with full trust let Dr Nowak perform his Magic...after 28 days, like little Maremaid you will have new feet, one, you always suppose to have! 🌺💫💖
Review and rating for
European Foot Institute Dr. med. Dirk Nowak
09/07/2018
5.00 out of 5
Excellent
Recommendation
My mother had been having problems with her feet for a very long time and the constant pain she was suffering was making walking very hard to the point where she felt physically sick and faint, and finding comfortable shoes to wear also became a problem for her. After being referred to numerous specialists and having no positive outcome I came across European Foot institute leaflet and contacted them to see whether they would be able to help my mum. I spoke to Susann I explained the problems my mum was having and whether anything could be done? Susann asked for details about my mother and also requested she had a foot X-ray so they could have a clearer idea as to what was going on with my mothers toes. Once all this was done we was able to set up an appointment to meet Susann and Mr Nowak and we didn’t have to wait long. Upon arrival the receptionist at the laser and skin clinic in Worthing was friendly, kind and professional which help to put my mum at ease as she was quite nervous.
We didn’t have to wait long before Susann came and introduced herself and took us to meet Mr Nowak for my mother’s consultation. Mr Nowak and Susann spoke and explained all the treatment options that was available to my mum and what they thought would be the best option for her.We found them to be very professional, kind, supportive and considerate especially towards my mothers needs, finances and her other health problems.
My mother went in for her procedure the next day.
The level of care, support, professionalism, friendliness from Susann, Mr Nowak, receptionist and the surgery team was totally outstanding. I have never ever came across such amazing people who generally cared and worked very hard, who was consist in everything they did, the after care was outstanding.
The care and support didn’t just finish once my mum had her procedure done Susann remained in constant touch through out contacting regulary to see whether my mum was ok and if she had any problems etc.
The care and support from the staff at the Laser and skin clinic in Worthing was also outstanding and I would truly recommend European foot institute to any one that wanted outstanding, professional, friendly, supportive and value for money service they are truly exceptional people.
Review and rating for
European Foot Institute Dr. med. Dirk Nowak
06/19/2018
5.00 out of 5
Excellent
Recommendation
I would highly recommend Mr Nowak and his team. They were all extremely professional and clearly work very well together. From first contact to 6 weeks post surgery I cannot fault the care I have received from them. Susann is key to the process running smoothly and is excellent at what she does. She provides the most amazing support throughout. Mr Nowak is an excellent surgeon and the results speak for themselves. I’m so glad I found the European Foot Institute and have no regrets.
Review and rating for
European Foot Institute Dr. med. Dirk Nowak
06/11/2018
5.00 out of 5
Excellent
Recommendation
I went to see Dr. Nowak regarding my bunions and it was a wonderful experience! I will be back within a few months for the surgery.
I experienced professionalism from everyone in his office.
I would travel overseas any day for my health care needs if it were to be as good as this!
Thank you -
Review and rating for
European Foot Institute Dr. med. Dirk Nowak
05/25/2018
5.00 out of 5
Excellent
Recommendation
I had the web site for the European Foot Institute open on my IPad for 18months before plucking up the courage ! I needn’t have worried. Everything from the initial phone call right through to after care has been exemplary. Susann who is your contact is the most helpful , kindest and understanding person you will meet. Dr Nowak was extremely professional and did an amazing job on both my feet. I walked out the clinic as promised , yes I had pain for the first week but the medication provided helped with that. I did exactly as I was told which you need to do to enable the brilliant results they have achieved for me. The wires came out as straight as they should have done after 4 weeks. Keeping bandages and sandals on for a further 2 weeks ensured the healing continued. I am now walking normally in trainers and driving and back at work again . They are still a little painful as I get my muscles round my toes working again but that is to be expected and I know I have to be patient, at nearly 7 weeks later I will be looking to wear a normal shoe in the next week or so. I have been absolutely delighted with the whole experience and would have no hesitation in recommending the European Foot Institute
Review and rating for
European Foot Institute Dr. med. Dirk Nowak
04/24/2018
5.00 out of 5
Excellent
Recommendation
I can’t believe my feet are mine! 6 weeks post-op - all very good to date. I wish I had known about this procedure years ago. I am recommending it to any of my patients (Chiropractor) who are similarly afflicted. Amazing stuff. Tina
Review and rating for
European Foot Institute Dr. med. Dirk Nowak
04/20/2018
4.75 out of 5
Excellent
Recommendation
Would not hesitate to reccomend Dr Dirk Nowak and his team. I had a really good experience which was virtually pain free. All of the clinic staff were helpful and friendly and Susann phoned regularly following my procedure to check up on my progress, offering practical advice and lots of laughs. I spent 6 weeks sitting around with my feet up ,which paid off, as I can honestly say I didn't suffer with any pain to speak of, just some discomfort. I am looking forward to getting my new feet into some nice flip flops if the sun ever comes out!! Thank you & Keep up the good work.
Review and rating for
European Foot Institute Dr. med. Dirk Nowak
04/17/2018
5.00 out of 5
Excellent
Recommendation
Dr. Nowak and his team is the best.
As a family we are very lucky to meet with them.
Especially, Sussan Parker is very helpful and she is one of a kind.
Review and rating for
European Foot Institute Dr. med. Dirk Nowak
04/17/2018
5.00 out of 5
Excellent
Recommendation
I cannot speak highly enough of the level of care and attention I have received from Mr Nowak and his team - from my very first telephone enquiry with Susann Parker, my first consultation with Mr Nowak, followed by my (successful) Cartiva implant op in the Worthing Clinic - every step was explained and carried out in a very professional, competent and stress-free manner. The level of after care was excellent with Susann offering great support and contactable at any time of the day to answer any concerns, which was extremely reassuring. For all the above reasons I would have no hesitation whatsoever in recommending Mr Nowak, indeed I will be returning to him in the future when my other toe needs treatment.
Review and rating for
European Foot Institute Dr. med. Dirk Nowak
01/19/2018
5.00 out of 5
Excellent
Recommendation
My experience with European Foot Institute has been wonderful. I originally started looking for doctors who preformed Cartiva in the USA, as I’m american. The response was lacking as well as their experience with Cartiva. Fortunately I found Dr. Nowak online. Susann, who works in the office responded right away and was helpful with any and all questions I had. I spoke to her over the course of two months before I decided this was definitely the place I wanted to have the surgery. Susann organized everything perfectly. I flew into Munich, had the meeting with Dr Nowak and then had surgery, all within a day. Everything was seamless. I am very happy with the procedure. Dr Nowak did an amazing job. In fact, the pain was minimal and I was up and about the next day, and off crutches in 2 days. It’s been a week and I can honestly say this is the best my toe has felt in 7 years. I know that it will only get better once the stitches are out. My other foot also needs the implant and I am excited to go back and have the procedure done. Susann, is amazing and It was because of her I chose EFI. The staff at the office as well as the clinic were kind and very helpful. And Dr Nowak is a star! He is great at what he does. I would recommend him and his staff to anyone that has foot problems. Looking forward to my next surgery so I can feel 100% new.
Review and rating for
European Foot Institute Dr. med. Dirk Nowak
10/24/2017
5.00 out of 5
Excellent
Recommendation
I would certainly recommend Dr. Med Dirk Nowak.. this is the best surgery anyone could ask for, he is world class for this type of surgery if you want perfection.
For me personally it’s been a completely outstanding experience which no one else can actully compare with having done plenty of research, I was right to choose to this surgeon, you simply can’t get better else where.
The icing on the cake of cake of course is Sussan, all I can say is 10* and more, what an absolute delight it has been for me from start to finish.. she is amazing.. completely honest and knowledgeable about everything,professional, caring, and above all a sense of humour! Couldn’t of asked for more.
Review and rating for
European Foot Institute Dr. med. Dirk Nowak
10/24/2017
5.00 out of 5
Excellent
Recommendation
I was debating if to have surgery on my bunion as I had had mixed reviews on the success rate. I did my research and Dirk Nowak fitted all the right criteria from the information I had sourced. My initial telephone call to Susann cemented my decision to go ahead with the initial consultation and surgery followed. Dirk is very open and honest and although I have a bunion on both feet, Dirk only operated on my right foot which was more servere as he did not feel that my left foot needed the surgery. The surgery is very quick and I left the practise that day with my special shoe. The recovery period is 6 weeks and I am into my 6th week now and all is going well. I had the wire removed last week, very quick. Susann is fantastic, checking initially the day after the operation and then every few days to ensure everything was OK. If you are thinking of having surgery and are unsure as I was, I made the right decision to have the surgery and even better decision to have Dirk Nowak perform the operation.
Review and rating for
European Foot Institute Dr. med. Dirk Nowak
09/23/2017
5.00 out of 5
Excellent
Recommendation
After many consultations over the last several years with orthotic specialist’s, podiatrists and foot surgeons I came across Dr Nowak and his team who seemed to offer the best solution for my problem. From the first time I contacted the clinic I was impressed with the information given to me as to what would be the best for me regarding my condition and having carried out my own investigation with regard to the procedure offered and also the reviews of other patients I decided to go ahead and put my feet in Dr Nowak’s’ hands. On arrival at the clinic in Worthing I was met by Susann Parker and subsequently Dr Nowak who both made me feel extremely comfortable in their presence with their professional manner and I felt like we were old friends. The procedure was explained to me in a way I could fully understand and put me 100% at ease. The following day the procedure was carried out and I walked out on my own two feet from the clinic (albeit with a bit of a duck walk) I had both feet operated on at the same time and I felt absolutely no pain or discomfort at all during the procedure, credit for this must go to Dr Mohammed the anaesthetist who was a pleasure to have met, he explained clearly what was going to happen and assured me that I would feel nothing, he was absolutely correct. Follow up calls over the next few weeks were many from Susann Parker and any questions I asked were immediately answered to put me at ease. I inherited my bunions from my mother and my daughter is now heading the same way, she took me to the clinic and Dr Nowak very kindly spent five minutes examining her feet and while she is not too bad at present should the time come for her to have something done it will certainly be by Dr Nowak.
It was a pleasure to have found such professional people who can put you at ease with their obvious concern and expertise.
I highly recommend Dr Nowak and his team to anyone who is considering this type of surgery.
Review and rating for
European Foot Institute Dr. med. Dirk Nowak
09/13/2017
5.00 out of 5
Excellent
Recommendation
Bardzo dobry specjalista, konkretny i kompetentny. Pelen profesjonalizm i dobre podejscie do pacjenta. W styczniu 2017 przeszlam operacje haluxa obu stop w klinice w Wielkiej Brytanii (Worthing) metada Bosch. Operacja trwala krotko i przebiegla bez zarzutu. Opieka personelu fantastyczna. W tym damym dniu wrocilam do domu samolotem. W klinice otrzymalam buty ortopedyczne jak rowniez kule ortopedyczne, ktore byly mi pomocne przez kilka dni. Okres pooperacyjny przeszlam wlasciwie bezbolowo. Swietna komunikacja z klinika i dr. Nowakiem poprzez jego asystentke Susann Parker z ktora blyskawicznie moglam nawiazac kontakt telefoniczny jak rowniez przez Whatsapp. Po operacji szybko wrocilam do formy. Goraco polecam!
Marzena, 12.07.2017
Review and rating for
European Foot Institute Dr. med. Dirk Nowak
07/12/2017
4.77 out of 5
Excellent
Recommendation
I was impressed with the procedure and how comfortable I was made to feel. Most importantly, Susann Parker offered amazing support and was always ready to answer questions and suggest ideas to aid recovery, very impressive lady and fun too.
Review and rating for
European Foot Institute Dr. med. Dirk Nowak
06/14/2017
5.00 out of 5
Excellent
Recommendation
Dr. Nowak is the BEST doctor I've ever seen! The European Foot Institute, Dr. Nowak, and his Super Awesome Susann are the best in the medical profession! If you need any kind of surgery that they do, I would go here in a heartbeat! I have been to lots of US doctors over the years and had a few surgeries. I put off this bilateral bunionectomy for quite some time, because I was nervous about being off my feet, but the pain was getting unbearable and it was time. Susann is a Godsend! She is a true gem. She and I communicated for a long time, gave me the information I needed, and put me at ease with Dr. Nowak. As soon as I met Dr. Nowak, I knew I was in excellent hands. He is very personable, compassionate, amazing bedside manner, just a really good, genuine, caring doctor. I'd fly across the world to see him again! I am excited that the practice is expanding, because this surgery saved my life! I am back to cycling, swimming, running, walking the dog, skating, etc. I followed the directions and stayed off my feet for 6 weeks (a little bit more walking in the last week)--only getting up to use the restroom or make coffee. I elevated my feet just a bit every day and used ice all day on/off for all 6 weeks, while watching lots of TV shows, movies and doing some reading! It was wonderful! I had immediate relief after the surgery. I will admit that I am tough, but the wires didn't bother me much. I had the wires in for 4 weeks, then after wires removed, 2 more weeks of rest, ice, elevate but walk a little bit more and use toe spacers, then I was cleared to return to work. I flew all the way from Texas to Germany to have this done because I couldn't find any other surgeon who would do both feet in one operation, and I really trust Dr. Nowak. I found a US foot doctor who agreed to my aftercare. When he looked at my x-rays, he was impressed with the minimal amount of scar tissue and my good range of motion. I occasionally feel a little tingle on my foot here or there, but that is to be expected, and it feels like a little bug! No big deal! Before this bilateral bunionectomy, I was in pain standing, walking, and even just sitting doing nothing. So, it's great to be so active again! For the record, I am a sporty woman in my late 30s and almost never wear heels. I grew up always wearing good quality sneakers, so in my case, it was just poor foot genetics! Shoes are more comfortable than before. I am doing exercises specifically to strengthen my feet, arches, calves, etc. I am so pleased with Dr. Nowak, Susann, the European Foot Institute, and the whole experience. It has been 10 months since my surgery! I strongly recommend anyone anywhere in the world to fly to see him; it's worth it! Thank you so much. -Liz
Review and rating for
European Foot Institute Dr. med. Dirk Nowak
06/13/2017
5.00 out of 5
Excellent
Recommendation
I was very pleased with how everything went, every option was carefully considered and thought through. I felt very comfortable and trusted the decisions made, highly recommend.
Review and rating for
European Foot Institute Dr. med. Dirk Nowak
06/12/2017
4.80 out of 5
Excellent
Recommendation
I was very impressed with the results of my operation and recovery time. Dr Nowak is very calm, patient and professional. He always kept me informed and up to date. I would Dr Nowak to other people because I think he is an excellent surgeon.
Review and rating for
European Foot Institute Dr. med. Dirk Nowak
06/11/2017
5.00 out of 5
Excellent
Recommendation
Dr Nowak is an amazing surgeon. He is wonderfully personable, reassuring and informative. He uses the best techniques available and is the only choice if you need foot surgery. He is also supported by a fantastic team that go out of their way to ensure you receive a full and complete service, and always with a big smile. Forever grateful for my experience and the outcome!
Review and rating for
European Foot Institute Dr. med. Dirk Nowak
06/09/2017
5.00 out of 5
Excellent
Recommendation
I was very impressed with discussions held after my initial enquiry regarding surgery. Both Dr Nowak and Susann Parker answered my questions and gave valuable advice.

On the day of the surgery I was greeted with courtesy and consideration and the whole team were very professional and encouraged me by their enthusiastic and positive attitude.

The after care was excellent, with follow up phone calls and texts.

I would thoroughly recommend Dr Nowak and his team.
Review and rating for
European Foot Institute Dr. med. Dirk Nowak
06/08/2017
217 Reviews from
3 other sources
5.00 out of 5
Excellent
4 reviews on Facebook
 
10/04/2017
4.90 out of 5
Excellent
196 reviews on jameda
 
10/11/2018
4.70 out of 5
Excellent
17 reviews on Google
 
10/10/2018
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