expira GmbH

Evaluation - Analysis - Repair

expira GmbH
811 Reviews i
published (99 %)
out of 813 reviews
Contact information
expira is one of the leading claims service providers in Germany. Since our founding in 2002, many insurers have placed their trust in our expertise and technical know-how. expira has steadily developed from a pure expert office into a modern...

Contact information

expira GmbH
Königstr. 447
32427 Minden
Germany

Websites & Profiles

Review from 06/22/2022  
5.00 out of 5
Excellent
Recommendation
Quality
Implementation
Top competencies

Customer satisfaction

4.65 out of 5
96 Reviews

Availability

4.60 out of 5
84 Reviews

Flexibility

4.63 out of 5
65 Reviews

811 Reviews on ProvenExpert.com

5.00 out of 5
Excellent
Recommendation
We were particularly satisfied with the friendly and helpful support from VideoSchadenBearbeitung VSB. The appraisal was quick and uncomplicated. Existing questions were answered immediately and technical support was good. It was also for us already somewhat older people understandably feasible. A thank you once again to Mr. Dietmar Schmoee.
Mr. and Mrs. Rothkähl
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Customer review & rating for:
VideoSchadenBearbeitung VSB
06/22/2022Anonymously
5.00 out of 5
Excellent
Recommendation
Very nice contact, good communication, from the processing of the images very good ...I would recommend it 100% and use again and again.

With the APP I was also very satisfied, everything worked great.

Thank you

P. Möller
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Customer review & rating for:
VideoSchadenBearbeitung VSB
06/22/2022Peter M.
5.00 out of 5
Excellent
Recommendation
Has everything worked quickly and easily. The employee on the phone was very friendly and gave me clear information on how I should place the camera so he can take photos.
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Customer review & rating for:
VideoSchadenBearbeitung VSB
06/05/2022Anonymously
5.00 out of 5
Excellent
Recommendation
fast and uncomplicated processing
very friendly processor
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Customer review & rating for:
VideoSchadenBearbeitung VSB
05/31/2022Anonymously
5.00 out of 5
Excellent
Recommendation
The clerk Mr. Schmöe was very nice!!! Mr. Schmöe has explained everything very well and answered all questions! I would already recommend expira because of the very nice, competent clerk!
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Customer review & rating for:
VideoSchadenBearbeitung VSB
05/30/2022Andrea K.
5.00 out of 5
Excellent
Recommendation
the app is easy to explain and with the help of your employee Mr. Vogt we were able to settle the claim quickly and without any problems. Nice and uncomplicated thing. thank you very much for the fast handling of my claim.
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Customer review & rating for:
VideoSchadenBearbeitung VSB
05/19/2022Anonymously
5.00 out of 5
Excellent
Recommendation
Very polite and competent employee.
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Customer review & rating for:
VideoSchadenBearbeitung VSB
05/19/2022Olaf Melot de B.
5.00 out of 5
Excellent
Recommendation
Friendly interlocutor
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Customer review & rating for:
VideoSchadenBearbeitung VSB
05/18/2022Anonymously
5.00 out of 5
Excellent
Recommendation
Punctual, Professional and Serious
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Customer review & rating for:
VideoSchadenBearbeitung VSB
05/18/2022Erdem S.
5.00 out of 5
Excellent
Recommendation
Mr. Schulte was very polite and straightforward. We were able to settle the case with little effort.
Only the lady who arranged the video appointment with me on Friday was unreasonably brisk in her contact with me.
She explained to me that a hot pot could in no way have caused the reported damage to the countertop. She justified her statement with heat values that a countertop must withstand (??!!) Even my reference that the damage but also occurred, she could not be dissuaded from her assertion. This conversation I found unpleasant, with little expertise and tact.
The more relieved I was today about the competent friendly online opinion with Mr. Schulte
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Customer review & rating for:
VideoSchadenBearbeitung VSB
05/10/2022Karin N.
expira GmbH Comment from expira GmbH:
Dear Mrs. Neumann,
Thank you very much for your feedback. We regret if a misunderstanding arose when making the appointment. Of course, an evaluation can only be made once we have looked at the case. We are very pleased that you have given us a very positive overall assessment of the processing.
expira management
5.00 out of 5
Excellent
Recommendation
I was very satisfied with the professional appraisal. I would recommend it to others 👍
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Customer review & rating for:
VideoSchadenBearbeitung VSB
05/06/2022Y.
5.00 out of 5
Excellent
Recommendation
Very pleasant and friendly communication with the appraiser. Time compact and uncomplicated execution of the appraisal.
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Customer review & rating for:
VideoSchadenBearbeitung VSB
05/05/2022Anonymously
5.00 out of 5
Excellent
Recommendation
I am very satisfied with the processing, the appraiser was reliable and called on time for the appointment.
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Customer review & rating for:
VideoSchadenBearbeitung VSB
05/04/2022Hausverwaltung F.
3.00 out of 5
Average
The outcome and the complete settlement of the damage, i.e. the exchange to new, are decisive and could not be clarified because the expert only lectured about the high costs.
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Customer review & rating for:
VideoSchadenBearbeitung VSB
05/04/2022Anonymously
expira GmbH Comment from expira GmbH:
Unfortunately, you have rated anonymously, so we can not specifically address the case. However, we assume that it is a question of the current value, which represents the claim value in liability damage. Unfortunately, it is often expected that the replacement value is regulated, but this lacks the legal and contractual basis.
5.00 out of 5
Excellent
Recommendation
Very punctual to the appointment. Very friendly appraiser. Competent feedback.
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Customer review & rating for:
VideoSchadenBearbeitung VSB
05/02/2022Anonymously
5.00 out of 5
Excellent
Recommendation
Your employee was very friendly and explained everything to me in detail. It was not difficult at all, it was super fast and also the handling of the app was very easy.
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Customer review & rating for:
VideoSchadenBearbeitung VSB
04/29/2022Anonymously
5.00 out of 5
Excellent
Recommendation
Friendly and competent advice
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Customer review & rating for:
VideoSchadenBearbeitung VSB
04/26/2022Irit T.
4.50 out of 5
Excellent
Recommendation
Correct adherence to deadlines , friendly , businesslike
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Customer review & rating for:
VideoSchadenBearbeitung VSB
04/25/2022Anonymously
4.50 out of 5
Excellent
Recommendation
Customer review & rating for:
VideoSchadenBearbeitung VSB
04/19/2022Anonymously
5.00 out of 5
Excellent
Recommendation
Was just perfect and super nice
Show original
Customer review & rating for:
VideoSchadenBearbeitung VSB
04/14/2022Anonymously
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* All reviews and experiences about expira GmbH are the subjective opinions of those who compose and submit them  |  The profile owner is responsible for the contents of this page  |   Profile active since 10/26/2016  |  Last update: 06/27/2022   |  Report profile

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