Fangblatt GmbH

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Your experience & review for: Fangblatt GmbH
Service on offer
 
The services provided matched the description.
 
Product quality fulfills all expectations.
 
Prices are reasonable.
 
Customer requests are accommodated.
 
I am on the whole happy with the service.
 
I would use the services of Fangblatt GmbH again.
 
Payment
 
Preferred payment methods are available.
 
The payment process is simple and transparent.
 
Customers are not pushed into purchasing unnecessary extras.
 
The invoice is correct and clear.
 
The terms and conditions are clear.
 
Delivery
 
Delivery times are reasonable.
 
Delivery costs are reasonable.
 
The goods were delivered in flawless condition.
 
Delivered goods were packaged and protected.
 
 
Product explanations are available.
 
The product is presented transparently online.
 
All conditions are presented transparently (costs, handling,...)
 
Reviews and recommendations made by other customers were helpful.
 
Personal assistance is available (per email, telephone,...)
 
Website
 
The website, navigation and search function are clear.
 
Important information is easy to find and understand.
 
The website design is professional.
 
Embedded social media elements (e.g. videos) are helpful.
 
Important functions are also available on smartphones.
 
Website loading times are acceptable.
 
Customer service
 
Fangblatt GmbH ...
... is reachable during normal business hours.
 
... responds to questions in reasonable time.
 
... offers qualified answers and solutions.
 
... is flexible to possible changes.
 
... offers straightforward transaction handling and options for cancelation or refunds.
 
... communicates friendly and attentively.
 
... offers support after purchase.
 
What do you think of the price to performance ratio?
 
Would you recommend Fangblatt GmbH?
Your personal experience
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