I decided on web hosting, wanted to get started right away, and according to the homepage it advertises "Choose the right web hosting package for your project and be up and running in less than 5 minutes". Good, that's exactly what I need. Then booked directly. Despite the information that instant bank transfer was possible, it was not possible to pay by bank transfer, only Paypal and direct debit. All right, since I wanted to get started right away, I paid directly by express bank transfer, the bank said Febas had received it and it was available immediately. However, all functions are blocked and the customer portal prompts me to pay, even though it has already been done. Well, in the meantime I fiddled around for half an hour (nothing about 5 minutes!) and contacted support. They were unfriendly and said it could take a few hours as their system only synchronizes payments twice a day... (then don't advertise with such bullshit about being ready to go in 5 minutes) and for the incorrectly advertised payment methods, they will adjust the text (hasn't happened yet after days).
All the access data was a bit fiddly, everything has to be logged in separately, there is a separate login for each function (config, FTP, mail, php, etc.!) It cannot be controlled centrally via a master admin. Well, then I had to fiddle around with several logins and passwords.
Then, when I called up the help and links, I noticed that I was directed to a dead page (404), great. You can't look at the construction kit without "activating" it sends a mail every time, even if you just want to look. Then I tried to import my website, but I always get error messages saying that the import took too long. OK. So I move everything over manually via FTP, which makes it completely useless.
Then the content of the construction kit... you have to choose a template, which then ensures that the selectable content is extremely limited. For example, I like template #30 but it doesn't have the background video from template #42. Why not? Now I have to go to template 42 and laboriously try to extract the content manually and then implement it in the other template. I'm tearing my hair out! In general, I found the existing elements extremely poor in the construction kit, zero existing media etc. because everything is limited to the respective template, absolutely incomprehensible. Furthermore, no additional features are included, for example there is not even a Google maps API here, you have to do everything manually yourself. I have left all the stuff and manually written my html, css, and js files, because the construction kit is not usable - too bad.
Performance scores of the webhost server were rather mediocre (e.g. GTmetrix a B87 with the same homepage which is otherwise on A94), first contentful paint was at 1.4s, with the previous provider at 0.8s.
I am bombarded by red warning messages everywhere that I should please activate direct debit, while the site advertises casual prepaid options without commitment. I had to block it with Adblocker because there is no "No thanks" button.
The tldr; is that it is perfectly ok in terms of price, but everything else is rather disappointing. I was particularly annoyed by the brash communication from support and the less than accurate marketing. I will be moving again.
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